Telstra mobile phone warning

Just a heads up to check your text messages on any Telstra connected mobile phones.

Margo and I have both had messages saying "You have reached the end of the free period of your mobile internet trial IF YOU DO NOT WANT TO CONTINUE THIS SERVICE CALL 125111"

So unless you call them they will start charging you for a service you have not asked for or signed up for !!!!

I had specifically asked that my mobile phone internet service be disconnected and disabled when I bought the phone and they had re connected it without asking me and were going to charge me for the service unless I called them.

I called them on the number they asked me to and after working my way through the voice prompts I got on to a customer service person who had no idea what I was talking I got onto his supervisor and voiced my disapproval in fairly strong terms.


After I arrived home Margo checked her phone and had the same message after 20 minutes of attempting to get a sensible reply we asked the automated service for COMPLAINTS and finally talked to a human being who appeared to take some notice.

So just a heads up if you are like us and don't use your text message function on your phone just check it and if you get the message phone the number and ask for COMPLAINTS immediately !