Queensland Motorway Toll system - payment options??

I have been using their sytem for ovr 5 years now they auto top up from my account hn it gets low & have had no poblems dealing with them now.You read the signs with what the toll charges are on the side of the road, that is good enough for me.

Cheers,


Bob.

g day mate.
ok this is the deal for the Queensland tolls. I am one of the toll collectors that got the shove.

if you are a casual user and do not have an interstate tag (all interstate tags can be used through out aust) you can purchase a trip pass through selected agencies and service stations, but be aware it will cost you more than the standard toll fee.
You can use the toll, then have 3 days to contact them to pay. DO NOT leave it up to them to chase you or your first reminder will incure a $7 fee, 2nd $20 and after 30 days a $120 or $140 fine.

As a casual user of the bridge I will say to you what I said to every other customer who asked me what to do when " I only use it twice a year"

get yourself an etag. BUT do no select automatic top up via your credit card or bank account. by doing so everytime your credit balance gets to $15 they will top it up and will always have $15 of your money.
Select manual top up and top it up yourself. It will cost you one dollar to do so but that way you can run your credit to nil.
Minimum $25 to set up an account.

TOLL CHARGES FOR CAR/ CAR WITH TRAILER
gateway bridge $2.95
kuraby plaza $1.97
Stapylton rd $2.10
Logan plaza $1.18

Another thing to struggle with as a non-credit card holder. I am a dinosaur who does not even have an EFTPOS card. Use cash for everything. Basically I don't use the toll roads anymore- too hard. I don't understand the concept of givng anyone access to personal bank accounts with direct debits etc and even less so when seeing the details.

So no solutions from me

I also have a heap of trouble booking camp sites at NPs in QLD- I have to visit one of their offices and book on advance. I have to get with the 1900s

Matt

This is copied from the Go-via website under the 'about go via' - 'fees and charges' tab

Below are the fees and charges that may apply to go via payment options. Please note that these fees and charges exclude any toll costs, click here to view current toll costs.


Fee Amount
Video matching fee $0.40
Retail service fee (for passes only) $1.00
Manual top-up fee (using any method or channel) $1.00
Mailed statement fee $3.00
Direct debit return payment fee Subject to relevant bank charge
Non-return tag fee $40.00
Unpaid toll notice charge $7.00
Demand Notice administration charge $20.00

Not too hard to find
Chris



The above fees and charges are current from 1 July 2009.

Hi all

I live in Nth Qld and haven't driven to Brisbane or further south in years. I would not even know where the toll roads are so how am I going to get on when I go to the big smoke. If you have to pay upfront and don't use it all will they close the account and refund any monies or will there be a closing of account fee and you get stung again ?????????

Greenant

The wife and I bought an e-tag from GoVia in Qld to travel on NSW toll roads when we visit the sons and daughters in Sydnee
Compared to the NSW Tollways tags, Go Via is the cheapest and best, in Sydees tolls some you have to pay upfront $40 plus admin fees plus a top up

Beats me why anyone would go somewhere else, all up, $25 will last long time, no expiry date

.
go viavideo accounts are limited to 30 days...

for me the go viatag are just another profitable device to worry/loose/damage/getborrowed or gets wet and costs another 40 or whatver dollars plus the fuss to sort....

just another little whack and trap i reckon...

All I know is that lots of NSW/sydney people use the QLd tags as they are the best deal about.

We just visited Brisvegas a few weekends ago for a wedding. We got a hire car at the airport and headed to the Redland Bay area. The traffic getting out of the airport was unbelievable due to roadworks and then it was onto the gateway.

Not being to familiar with it all I ended up going over the Gateway bridge and incurring a toll. Fair enough but for it was the inconvenience of the payment options for the casual user that got me a bit riled.

I had to spend around an hour of my time all up finding out how to pay the toll and ended up using a friends internet to register for the viavideo thing for the duration of the trip.

I object to having to jump through hoops to pay a simple $3 charge as a casual user. It all just seems so petty when I have more important things to do like enjoy my trip to Qld and spend a few tourist dollars. After you have figured out what needs to be done it probably is pretty simple but boy it does waste more time over the ability to just dump some coins in a bucket at the booth and be done with it! Obviously this benefits the people doing the charging as they are not paying for YOUR time that they waste while saving on collectors like Jo.

Ahh I love South Australia where there are NO toll roads and not likely to be for the next 20 years or more as it would be electoral poison for the Govt that tried it.

Cheers
Muddy