Having trouble logging in

Submitted: Thursday, Oct 01, 2009 at 12:03

ThreadID: 72661 Views:2000 Replies:3 FollowUps:5

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touringoz

Having trouble logging in to Exploroz, I use Firefox Mozilla takes a long time to hookup, thought I would try IE and worked fine anyone else have this problem with Mozilla. I have no other problems with any other site except this one.

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Reply By: Member - joc45 (WA) - Thursday, Oct 01, 2009 at 12:45

Thursday, Oct 01, 2009 at 12:45

Yeh, me too.
Been having trouble since Tuesday. Won't work on IE, Firefox or Chrome. I'm in WA, and can only get ExplorOz via a proxy server.
Amnet in WA (my ISP) reckon they're having trouble with Webcentral, ExplorOz's server. Damien is investigating.
Gerry

AnswerID: 385310

Follow Up By: ExplorOz Team - Damian - Thursday, Oct 01, 2009 at 13:03

Thursday, Oct 01, 2009 at 13:03

Hi all,

Yes cheers Gerry. I am waiting for Amnet to call me back - for some reason they are having problems connecting to WebCentral - so may provide a few clues. Also, the DBA team leader at WebCentral is also working closely with us. We need to log the date and times of pauses and how long it paused for, as they are currently running capture software. If you can assist - please provide these stats.

In regard to logging in, you can always try using the old login system, which is here: http://www.exploroz.com/users/exploroz_logon.aspx

or as a link here: Old Login Link

Sorry for the inconvenience and thanks for your understanding.
Damian

FollowupID: 653011

Follow Up By: Member - John (Vic) - Thursday, Oct 01, 2009 at 13:15

Thursday, Oct 01, 2009 at 13:15

Sites running really well today here in Melbourne.
Just logged out and back in no problems at all, pages loading fast as ever.

VKS737 - Mobile 6352 (Selcall 6352)

Lifetime Member
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FollowupID: 653013

Follow Up By: ExplorOz Team - Damian - Thursday, Oct 01, 2009 at 15:41

Thursday, Oct 01, 2009 at 15:41

Hi Gerry,

I got the phone call from Amnet and they basically told me that it seems like they (or WebCentral) are experiencing a routing problem and not a blocked IP range problem. Apparently they (and yourself) cannot connect to sites on WebCentral and have received a few complaints regarding this already. I have forwarded this message on to WebCentral to maybe fast track it a bit but it really lies with your ISP – so you may want to contact them regarding the status from time to time.

Cheers

FollowupID: 653026

Follow Up By: Member - joc45 (WA) - Friday, Oct 02, 2009 at 07:52

Friday, Oct 02, 2009 at 07:52

Hi Damian,
Logging in very well this morning from WA without a proxy server, and the response time to access a post and do a reply page is also good. Currently running the page on Chrome.
Perhaps WebCentral/Amnet have sorted something out.
cheers
Gerry

FollowupID: 653100

Follow Up By: Member - joc45 (WA) - Friday, Oct 02, 2009 at 07:53

Friday, Oct 02, 2009 at 07:53

Spoke too soon. That last reply took more than a minute to update.
But at least I can access your site now!

FollowupID: 653101

Reply By: PradOz - Thursday, Oct 01, 2009 at 14:25

Thursday, Oct 01, 2009 at 14:25

First time in about 5 days I could actually get EO to load. Still very slow now.

Oh bugger - just thought about all the pages of reading here on Eo ahead of me to catch up on whats been happening in the real world.

All other sites I visit are working normally with no limitations so guess there are some issues at EO 'head office' that they would be working on.

Just as a thought, maybe the site is missing Sir Kev and co and gone out on a go slow in protest ;)

AnswerID: 385321