Good service
Submitted: Friday, Oct 02, 2009 at 17:10
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Rockape
I just want to give a plug to derek at ABR, ordered something of him and said I wouldn't be home until today, so there was no hurry in sending the item.
Well, this afternoon said item turns up.
Ya can't get better than that.
I had an experience with a major 4wd supplier a couple of years ago when I was buying a rear Kaymar bar. They stuffed me round big time and I had to ring the Qld manager to get everything in order, he was great! but the damage was done.
I have never dealt with them again.
Many times I have seen Derek post a reply and sort out someone's problem, even when he probably knows they will buy from someone else.
Yes! I could have bought cheaper, but no, I couldn't have got exactly what I wanted and still have someone to honour the warranty or give me advice.
Reply By: Richard Kovac - Friday, Oct 02, 2009 at 17:54
Friday, Oct 02, 2009 at 17:54
Have to Ager with you on that, Rockape.
I've got a couple of thing off him (or he's store) and have never had any problems , except one (me) but had no problems e-mailing him for assistance and got it working.
There was some people that always seemed to give Derek a hard time when he posted but they are ever quite or moved on.
I like the internet for buying things. I always seem to buy the things I would have never brought by going shopping.. LOL
Cheers
Richard
Good to see GOOD feed back
AnswerID:
385478
Follow Up By: Richard Kovac - Friday, Oct 02, 2009 at 17:55
Friday, Oct 02, 2009 at 17:55
Darn spell checker
agree.......... not Ager..... thats a brand of computer or something???
FollowupID:
653125
Reply By: Member - Leigh (Vic) - Friday, Oct 02, 2009 at 20:52
Friday, Oct 02, 2009 at 20:52
Another mate made a similar positive comment about Derek's service and support. Will buy from him also me thinks!
AnswerID:
385508