Friday, Jan 01, 2010 at 12:08
Never believe what you are told in a Telstra
shop.
Some of them wouldnt even know the time.
Some of the things I have heard them tell people would make your hair curl.
I have an Iphone and asked in a Telstra Life
shop for a car cradle with external aerial connection for it.
The Manager there told me NO THERE ARE NONE FOR AN IPHONE.
Strange i thought and went
home and googled and found two at least that do exactly what I want.
Not cheap $129 but are an excellent bit of kit.
Email addresses Most isp's will allow you to retain an Email addy with them for a yearly fee.
My iinet addy stays the same for $25 a year you may have to have a bigpond one but you dont have to use it.
TELSTRA DEALS.
Hmm I was out of contract and they rang saying come back we will give you a new phone What would you like
I said an Iphone would be good.
Yep will do that.
will ring you back tomorrow and fix it up.
No ring so I rang and as usual got another foreigner.
He said Oh no you cant have one on your plan
I said I was told I could so I want it
15 mins on hold yes thats OK will fix it up and send it.
They mucked the address up so it was returned to them
After ringing an being shunted around half of India got told they had none for 8 weeks and couldnt send that one back so you will be on the $79 plan till we have one and there is a $549 up front charge.
Hold on Im on a $49 plan and the phone was to be free
No you're not and no it isnt
So off to complaints dept and found out the guy who sent it changed my plan and didnt tell me.
Big fight but symathetic .
Ended up I said
well the
shop in the town where I am has Iphones so how about you ring them and they give me one and you replace it later.
So that was done and I got my phone.
A bit more to it than that but thats about the amount of trust you can put in what they say.
Then they stuff you around and hope you will go away.
Well I dont and after over 5 hours on the phone got satisfaction.
Cheers Dont let them wear you down.
FollowupID:
665977