Saturday, Jan 09, 2010 at 21:26
Hi,
We have had two vehicles registered for many months , and have never had any trouble, even when one transponder was on the floor for a couple of days.
When we realised rhat it had not registered I phoned up and explained what had happened, I was able to give the approximate times of travel, and the person on the phone was very helpful, and it was just charged to my account, no problems.
I have just added , over the phone, two more vehicles to my account, and have receive , by mail, two transponders for the appropiate cars, again, no problems. All the business was conducted by phone, and I could not have had better service.
Four vehicles, including one interstate, excellent service, from a much maligned department.
pete
FollowupID:
667513