Mobils Satellite Dish

We bought a satellite dish and decoder while travelling through WA and it work great. Now we are home and planing our next trip to north SA and we have found that it longer works. We have contacted Optus and the smart card has been activated, we also get 80% signal but the tv screen message is (no signal) has anyone had the same problem? or knows what is wrong.
Back Expand Un-Read 0 Moderator

Reply By: Member - Fred B (NT) - Saturday, Feb 06, 2010 at 23:46

Saturday, Feb 06, 2010 at 23:46
You proably have the wrong "input" selected on your TV
regards
Fred B
VKS 737: Mobile/Selcall 1334

Lifetime Member
My Profile  My Blog  My Position  Send Message

AnswerID: 403025

Follow Up By: Member - Helen/Patrick O (SA) - Sunday, Feb 07, 2010 at 12:14

Sunday, Feb 07, 2010 at 12:14
Looked at that only have one input on tv
0
FollowupID: 672574

Follow Up By: Member - Helen/Patrick O (SA) - Monday, Feb 08, 2010 at 12:19

Monday, Feb 08, 2010 at 12:19
All working thanks for your help
0
FollowupID: 672719

Reply By: Neil & Pauline - Sunday, Feb 07, 2010 at 03:43

Sunday, Feb 07, 2010 at 03:43
Sounds like you might be on the wrong satellite

Neil
AnswerID: 403031

Follow Up By: Member - Helen/Patrick O (SA) - Sunday, Feb 07, 2010 at 12:16

Sunday, Feb 07, 2010 at 12:16
Thanks for your time I think so too, we will keep trying but I think next time we will leave it home
0
FollowupID: 672576

Follow Up By: Member - Helen/Patrick O (SA) - Monday, Feb 08, 2010 at 12:21

Monday, Feb 08, 2010 at 12:21
All working ok you were right thanks
0
FollowupID: 672720

Reply By: Member - Graham H (QLD) - Sunday, Feb 07, 2010 at 09:51

Sunday, Feb 07, 2010 at 09:51
The angles for the East coast are vastly different to the West coast.

If you bought it off a reputable dealer they should or could have given you a book with the angles for a lot of the bigger places around the country.

Is the signal 80% green or red.

If you are on the wrong satellite it will often show "no audio or video"

if so tilt it down a little and pull east a bit

Personally Sat Tv at home is a bit of a waste due to the restricted channels.

We use it in the east if we wake up late and switch to the west coast channels to watch the breakfast show.


There is a website which gives you the angles for direction an elevation to tune it in correctly.

You should also have your TV source on AV if using the red white and yellow RCA connections.

AnswerID: 403059

Follow Up By: Member - Graham H (QLD) - Sunday, Feb 07, 2010 at 09:55

Sunday, Feb 07, 2010 at 09:55
Another thought is if you bought it in the west it may be set up for WIN and

GWN and not get the east coast channels if you are using an OPTUS card


These have to be re enabled when moving from West to East, as does Imparja.




0
FollowupID: 672555

Follow Up By: Member - Helen/Patrick O (SA) - Sunday, Feb 07, 2010 at 12:32

Sunday, Feb 07, 2010 at 12:32
The 80% signal is a bar that moves accross the screenas you move the dish and we have a location map I still think we have the wrong satellite
0
FollowupID: 672578

Follow Up By: Member - Graham H (QLD) - Sunday, Feb 07, 2010 at 16:50

Sunday, Feb 07, 2010 at 16:50
I did ask was it red or green Do you have a compass as well as the map.

What make of dish do you have.


If you have the no signal on the screen you have a connection problem

IS the box turned on pull your card out and put it back

IF the box is connected to the TV correctly it will show Card initialising.

If it still shows no signal its definitely connections

What sort of a connector do you have between the box and the tv It is best to use the red white and yellow one with the TV on AV

The dishes, depending on the make can have a deviation or magic number in degrees of elevation Mine is 1.5 deg higher than what it should be

As I said if you have a strong green signal bar pull the dish down a couple of degrees and standing behind it pull the right side back a little at a time.

Do you have a satellite finder with the whistle noise

Please answer the questions and we can help If you dont we cant.

Cheers

0
FollowupID: 672618

Follow Up By: Member - Helen/Patrick O (SA) - Sunday, Feb 07, 2010 at 17:13

Sunday, Feb 07, 2010 at 17:13
We have a compass and map
The make of dish is Sharp
TV screen is (no signal)
I have turned the box and tv off and on again
The connector between the box and tv are red yellow white
we di not have a satellite finder
0
FollowupID: 672619

Follow Up By: Member - Graham H (QLD) - Sunday, Feb 07, 2010 at 17:49

Sunday, Feb 07, 2010 at 17:49
Instead of turning things off Just pull the card out and put it back in it as I said should say Card initialising.

If you are getting no signal you woulD normally not get the signal strngth bars as that Relies on a signal being received to show anything

If it still says no signal you have a connection problem


On the back of the box make sure you have the R W Y in the correct sockets and not in the R B G which is compsite outputs

What make of TV is it and is it set to AV Get yourself a satelllite finder, just the little one with a needle pointer on it Makes things much easier. Only about $25

Must have been a rumpty mob you got the gear from.

0
FollowupID: 672622

Follow Up By: Member - Helen/Patrick O (SA) - Monday, Feb 08, 2010 at 12:19

Monday, Feb 08, 2010 at 12:19
All working ok thank for your help
0
FollowupID: 672718

Follow Up By: Member - Graham H (QLD) - Monday, Feb 08, 2010 at 14:34

Monday, Feb 08, 2010 at 14:34
What was the problem so we can file it away for the next person that asks.

Cheers
0
FollowupID: 672743

Follow Up By: Member - Helen/Patrick O (SA) - Saturday, Feb 13, 2010 at 17:33

Saturday, Feb 13, 2010 at 17:33
We bought the card in WA when i rang Optus they asked for the number on the card and it took 24 hours to activate it but we had moved to SA .
I went on line to www.optus.com.au/smartcard and filled out the smartcard activation request foarm with change address details and the next day it worked.
0
FollowupID: 673728

Reply By: Member - Steve & Paula - Monday, Feb 08, 2010 at 19:08

Monday, Feb 08, 2010 at 19:08
Hi! We find the following site very useful in getting the correct azimuth, elevation and skew. Make sure you select the correct satellite!

Dishpointer

Cheers

Steve
AnswerID: 403299

Sponsored Links

Popular Products (14)