Good Service
Submitted: Tuesday, Mar 30, 2010 at 16:38
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Member - Jeff O (VIC)
I had a Fox Wing Awning fitted about 6 months ago.
I Decided to take it off last week as I am not going to use it until the gathering at
Wiluna in June.
When I took it off I discovered it was fitted without a heavy duty crossbar insert in one of the 3 crossbar brackets..
It was fitted by a bloke down here in Vic .
I rang Rhino-Rack in
Sydney and was told they could only supply a complete bracket assembly, at a cost to me.
After a mild bleat at the
young salesman he said hang on a minute. He came back on the line just a few seconds later and said he had found 2 and and he would send them to me free of charge.
They arrived today.
Quick thinking by the
young bloke and one happy customer.