Road toll charges - watch out!

Submitted: Thursday, Apr 01, 2010 at 18:37
ThreadID: 77377 Views:8566 Replies:15 FollowUps:17
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We've had an eTag from Roam for some while now and have our tow vehicle registered as Class 2 - Light Vehicle. This is described as:
• a car or other vehicle with 2 axles under 2.8 metres high, OR
• a vehicle with trailer (3 axles in total) under 2 metres high.

In the past when we've been towing our dual axle, 3 metre high van we've been through the toll gates and have attracted the Class 2 rate. We acknowledge that we were almost certainly flying "under the radar" in regard to the definition of Class 2 vehicles.

Last week we came back into Sydney on the Eastern Distributor, and today we got our ROAM statement. We were charged at the Class 4 rate, which is over twice the Class 2 rate! Class 4 is described as heavy vehicles, and embraces any vehicle that exceeds the Class 2 dimensions detailed above. They've obviously got scanners that can distinguish between the different classes.

So any full van and maybe some poptops will fall in the Class 4 category. So now if I want to use the M2/M7 to get from Ryde to the southern end of the M7 it's going to cost me $20.

So this is just a warning - maybe you'already been charged at Class 4 rates, but its a first, and a shock, for me. I'm retired so it's a further extraction of my hard earned super! And I don't consider my rig to be anything like a B-double but I am charged at the same rate!

Maybe we caravanners should push the government/toll operators for something between the light vehicles and heavy vehicle categories?

LES

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Reply By: Member - Dunworkin (WA) - Thursday, Apr 01, 2010 at 19:13

Thursday, Apr 01, 2010 at 19:13
I hope these toll roads don't come over here to the West in my lifetime, it makes for expensive travel. I think I'd prefer to pay the rates as we have.

Cheers

D


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Follow Up By: Madfisher - Friday, Apr 02, 2010 at 11:10

Friday, Apr 02, 2010 at 11:10
You can choose to avoid them but you often treble your travel time, and by the time you stop at dozens of lights then use masses of fuel to get going again you are not that far behind using the motorways. We recently travelled from Royal North Shore hosiptal to Blaxland in the blue mountains in an hour using the m2, m7 then the m4.
Cheers Pete
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Follow Up By: vk1dx - Saturday, Apr 03, 2010 at 08:39

Saturday, Apr 03, 2010 at 08:39
Pete

When going north of Sydney from Canberra we bypass them all. Liverpool to Hornsby mainly on the Cumberland Highway (miss named) has only once been slower than the tollway big loop up to Penrith and then back into town and then up to Hornsby.

Certainly you use more fuel but I would hazard a guess that its still cheaper than the tolls. I may be wrong but it could be more than $15 all up in tolls. Please feel free to correct me. Thats a lot of red lights etc for a car without trailer or big load on the roof and minimised clothes and stores inside.

I think I prefer the non toll ways. A lot of the old back roads are still there also. If the Cumbetland is busy we head a smidgin further west through the areas around Toongabbie and Seven Hills. Or further east along Villawood Road and up through Silverwater. Even Strathfield and Concord can be quicker. But we never go through in the middle of the day.

In convoy (only once later this year for a family only trip) thats another matter also. Maybe tollways to keep together. But you could always meet the other side.

Gee I rattle on hey. But I know what you mean. The difference is that time means nothing to us now.

Catchya
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Reply By: Ozhumvee - Thursday, Apr 01, 2010 at 19:40

Thursday, Apr 01, 2010 at 19:40
Yes the height sensors are on every on ramp and also at the "tollgates" on the Eastern Distributor.
I think you will find that most of the toll roads have them.
AnswerID: 411329

Reply By: Ianw - Thursday, Apr 01, 2010 at 19:46

Thursday, Apr 01, 2010 at 19:46
Obviously you are from Sydney, The Premiers State. She wants/needs money !!! In Vic, what you are towing does not matter; just the vehicle.

Ian
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Follow Up By: Gazal Champion - Thursday, Apr 01, 2010 at 20:03

Thursday, Apr 01, 2010 at 20:03
You mean "The State Of Extortion" not the Premier State!
I live in it also.
Regards, Bruce.
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restless and lost on a track that I know. HL.

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Follow Up By: Ianw - Thursday, Apr 01, 2010 at 20:23

Thursday, Apr 01, 2010 at 20:23
Not The Premier State, I said The PremierS state. With an S. NSW is a beautiful part of Aus, and I have lived there a couple of times, BUT never again until you people can elect some decent, honest pollys, who know something about running a govt and a state !! Vic is currently heading in your direction, but we have a chance to get real later in the year and get back on a decent track.

Ian
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Follow Up By: Fred G NSW - Friday, Apr 02, 2010 at 16:17

Friday, Apr 02, 2010 at 16:17
"until you people can elect some decent, honest pollys, who know something about running a govt and a state !! "

And where do we find them ?????????
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Follow Up By: Ianw - Friday, Apr 02, 2010 at 19:51

Friday, Apr 02, 2010 at 19:51
sorry Fred, I don't know !!!

Ian
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Reply By: Member - Barnray (NSW) - Thursday, Apr 01, 2010 at 21:31

Thursday, Apr 01, 2010 at 21:31
I would challenge the toll as a height sensor is not an accurate piece of equipment to differentiate between the two classes of vehicle. Barnray
ps I won't pay $20 to travel that distance we pay enough now with all the other charges going. B
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Reply By: Yadaki - Friday, Apr 02, 2010 at 00:14

Friday, Apr 02, 2010 at 00:14
Anyone know if this applies to the E-toll on the Gateway bridge in Brisbane?
AnswerID: 411368

Follow Up By: Member - Graham H (QLD) - Friday, Apr 02, 2010 at 16:46

Friday, Apr 02, 2010 at 16:46
Will look up my acct as have been through there using my Etoll

I came through with van on on Feb 4th and only paid car price of $2.95.

Van is 2.950 high according to specs including aircon



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Reply By: Member - Heather G (NSW) - Friday, Apr 02, 2010 at 07:28

Friday, Apr 02, 2010 at 07:28
Hi Les,

We have used the M7 infrequently (using Roam) for the last few years, mostly towing our van and like you, never been charged for it. Not sure why but we didnt complain.

I recently closed our Roam account and set up a RTA infrequent users tag account because because it works on any toll road in Australia - much more useful when we are interstate, which we seem to be each winter these days.

There's no ongoing fee and it is topped up automatically using credit card. Cost $80 to set it up - $40 for tag which is refundable on return. I had to supply both the car and caravan rego numbers so we will be charged for it when we are towing now I guess - not sure how much that will be but we find it is worth the charge to be able to use the motorways.

I know this doesnt solve your problem about the charges but your idea about an extra vehicle category sounds great - or a discount for pensioners at least.

Regards,

Heather



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Follow Up By: Member - Leave_enough_space - Friday, Apr 02, 2010 at 09:22

Friday, Apr 02, 2010 at 09:22
Heather,

I thought the Roam eTag also applied to any toll road in Australia - at least thats what their website says.

If that's the case, can you explain what is the advantage of the RTA account?

Regards

LES
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Reply By: Dave(NSW) - Friday, Apr 02, 2010 at 08:02

Friday, Apr 02, 2010 at 08:02
Les,
Quote:
We've had an eTag from Roam for some while now and have our tow vehicle registered as Class 2 - Light Vehicle. This is described as:
• a car or other vehicle with 2 axles under 2.8 metres high, OR
• a vehicle with trailer (3 axles in total) under 2 metres high.

In the past when we've been towing our dual axle, 3 metre high van we've been through the toll gates and have attracted the Class 2 rate. We acknowledge that we were almost certainly flying "under the radar" in regard to the definition of Class 2 vehicles.

You have been charged that because you are running 4 axles and 3 meters high combination, To the sensors you are a twin steer bogie truck and have been charged that way.

Cheers Dave.
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Follow Up By: Member - Donks1 (NSW) - Friday, Apr 02, 2010 at 08:59

Friday, Apr 02, 2010 at 08:59
Its not just the number of axles, its the height which gets you. My mates hilux 4x4 with racks and ladders is over the 3 meter restriction and get charged for a truck alll the time. The sensors don't count the axles, just record if the beam is broken at the 3m height. You can tow a tandem car trailer behind a commodore and only pay the car rate. Its all about the height, and therefore the presumed weight.


Steve
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Follow Up By: Dave(NSW) - Friday, Apr 02, 2010 at 09:14

Friday, Apr 02, 2010 at 09:14
Hi Steve,
I thought it might be a combination of both or one or the other.

Dave..
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Follow Up By: Member - Leave_enough_space - Friday, Apr 02, 2010 at 09:47

Friday, Apr 02, 2010 at 09:47
Dave,

I think we do understand that we are now being treated in the Class 4 - Heavy Vehicle category, and that we have "got away" with it in the past. It would have been more helpful if you could have provided a factual response, rather than the "I think" one that you provided.

Perhaps my original post didn't convey the right messages, which are:

Why should caravan owners have to pay the same as truck operators? - I haven't done any research on this yet, but I imagine truck axle loadings are higher than the axle loadings with our tow vehicle and caravan. Perhaps one of the truckies on the forum could provide some insight into the axle loading scenario? I'm assuming that axle loadings are probably the major concern for road operators/maintainers in terms of assessing the damage caused by each vehicle and the related costs?

Why should retired people, who are living of their pension which is a limited resource in most cases, have to pay the same rates as other people, particularly when Class 4 rates are being imposed?

I can imagine the net effect of this pricing structure is that people who need to move across Sydney (my example, but it'll apply elsewhere as well) will stay off the tollroads (to avoid the $10 (Harbour Tunnel) to $20 (M2/M7) fee).

So the already congested non-toll roads will be carrying more towed caravans than they do at the moment - this doesn't seem like a very good prospect for those who are towing their vans, or the other road users, on these non-toll roads.

There must be a lot of caravan towers (retired or not) who have the same problem - what do you all think about it? Has anyone questioned this before? What was the response?

I realise that we're dealing with government bureaucracy here, but why should we just lie down and accept these things?

AND does anyone know what the "missing" Class 3 toll is for?

LES
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Follow Up By: Dave(NSW) - Friday, Apr 02, 2010 at 10:16

Friday, Apr 02, 2010 at 10:16
It says pensioner concession available at the bottom of the page.


Toll product selector

The questionnaire below is designed to assist with choosing the right RTA product for our needs. Please click the response that suits your preference (y/n). Depending on your response supplementary questions will be displayed to narrow down the choice and identify the right product. Please read the questions carefully before responding.

Questions Yes? No?
Do you only have a motorcycle?

Would you prefer to make payments to your account in preference to the RTA taking payments automatically?

Your answers suggest the best product for you is the Easy Toll Manual Account

Easy Toll Manual Account
For people wanting financial control (no tag deposit and manual top up).
Designed for frequent toll road users (12 or more trips per month).
Payment by direct debit and credit card or Cash via RTA Motor Registry.
Valid on all Australian toll roads.

"Pensioner concessions are available on Easy Toll accounts." Please open your account at a RTA Motor Registry.

Try ringing them and sort it out.
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Follow Up By: Member - Donks1 (NSW) - Friday, Apr 02, 2010 at 11:27

Friday, Apr 02, 2010 at 11:27
Les, you refer to the roads M2 M7 plus Cross City Tunnel, Lane Cove Tunnel as a government bureaucracy, but in fact these are privately owned roads which unfortunately gives them the right to charge what they want. At least if it was gov't owned, we wouldn't see 6 monthly rises for no apparent reason, and no maintenance being performed. The only good thing is I bought shares in the Hills Motorway Group years ago. What a great investment, but it still p***es me off having to pay to sit in a "car park" everyday.

Steve
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Follow Up By: Member - Leave_enough_space - Friday, Apr 02, 2010 at 11:58

Friday, Apr 02, 2010 at 11:58
Dave,

Thanks for the info - unfortunately whilst I am retired and living off my super, I do not fall into the RTA prescribed definitions of a pensioner!

Donks,
My mistake - I had assumed that as there are different eTags at work here, including the RTA that it was all driven by Government! And given the current state of NSW government I am not as convinced as you that Government ownership would not also be driving significant increses. But that's bye the bye!

LES
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Reply By: Ray - Friday, Apr 02, 2010 at 09:36

Friday, Apr 02, 2010 at 09:36
Think I'll just stick to WA & SA when I go on holidays
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Reply By: Toadkeeper Jo aka Qlder Jo - Friday, Apr 02, 2010 at 11:27

Friday, Apr 02, 2010 at 11:27
Is probably going by the same rule as Qld..

C1 motorbike
C2 car single or car with trailer
C3 car or light truck with 4 wheels at the rear
C4 Heavy vehicle truck, or light truck or car with four wheels at the rear towing a trailer..
AnswerID: 411395

Reply By: Member - Heather G (NSW) - Friday, Apr 02, 2010 at 12:15

Friday, Apr 02, 2010 at 12:15
Hi Les
we had an e-pass not a tag and it only applied to the M7. I didnt even check the tag details but maybe I should have.

Not sure whether there are any advantages of using RTA but it was convenient to just visit my local RTA office to set it up.

Cheers,
Heather
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Reply By: Member - Graham H (QLD) - Friday, Apr 02, 2010 at 16:52

Friday, Apr 02, 2010 at 16:52
A Govia tag seems the cheaper option to set up.

Stump up $50 and they send the tag and all the credit can be used Auto top up is available and you set at what figure it tops it up from.

If you close your acct full balance is refundable on surrender of tag.

Costs $40 to replace lost or stolen tag

Works anywhere.
AnswerID: 411429

Follow Up By: Member - Leave_enough_space - Saturday, Apr 03, 2010 at 08:14

Saturday, Apr 03, 2010 at 08:14
Thanks for that Graham!

The difference between the deposit/topup arrangements for the different eTags doesn't bother me particularly.

The real issue is why I should be charged Class 4 rates when towing a van.

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Reply By: Willykj - Saturday, Apr 03, 2010 at 07:55

Saturday, Apr 03, 2010 at 07:55
I got a NSW RTA etag recently - went with the Easy Toll etag as being pensioners it is only 50cents per month with no deposit. I asked the RTA Phone line & the local RTA office about towing caravans and the answer was the same - even though you are towing a van it is still only treated as Class 2. Went through the M7 & M2 twice in the past fortnight with a van on & was only charged the Class 2 cost.

Last week was in Melbourne & checked the web site for City Link & Eastlink & both said that vehicles towing vans are charged as class 2. Used both lots of tollways with van on & was only charged class 2.

Far easier to use tollways - on vehicle & fuel costs,
Willy

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Follow Up By: Madfisher - Saturday, Apr 03, 2010 at 13:24

Saturday, Apr 03, 2010 at 13:24
Gotta agree, the amount of wear and tear on clutchs and the drivetrain when towing and stopping for lights every k or so is considerable.
Cheers Pete
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Reply By: Member - Leave_enough_space - Saturday, Apr 03, 2010 at 08:16

Saturday, Apr 03, 2010 at 08:16
Willy,

That's good info - I'll go to my local RTA and ask them the same question!

LES
AnswerID: 411499

Reply By: Member - Timbo - Monday, Apr 05, 2010 at 15:28

Monday, Apr 05, 2010 at 15:28
Be warned - once a Class 4, always a Class 4 -according to the fine print, even if you use that Tag in a small car it will still continue to be charged at Class 4 rates!
AnswerID: 411704

Follow Up By: Toadkeeper Jo aka Qlder Jo - Monday, Apr 05, 2010 at 15:59

Monday, Apr 05, 2010 at 15:59
Yes you will be charged C4 rates even if you use that tag to a C1 C2 or C3 vehicle...
Why?
because that tag number is linked to the C4 vehicles registration and vehicle class...

It isn't that hard... if you want to use one tag for ALL your vehicles, even if they be different classes... then give them all your vehicle registration numbers.
otherwise, have one tag in each vehicle, that tag will be linked to that vehicles registration number. No more problems...

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Reply By: Member - Leave_enough_space - Tuesday, Apr 06, 2010 at 09:43

Tuesday, Apr 06, 2010 at 09:43
Timbo & Toad,

Well
you've really confused me now!

Timbo,

I am unclear exactly what 'fine print" you are referring to here. Can you clarify please?

To you both,

All our vehicles are registered with ROAM as Class 2 - Light Vehicles. I do not understand how you have taken what I have said to imply that I have a Class 4 tag. Or have I misunderstood?

What we are talking about here is a Class 2 vehicle that is charged at that rate when NOT towing, but attracts Class 4 rates when towing a full caravan, when using the same tag.

I'm doing some further digging this morning now everyone is back at work - hopefully that will explain everything!

LES
AnswerID: 411788

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