A question for RAC WA members

Submitted: Tuesday, Apr 06, 2010 at 13:45
ThreadID: 77492 Views:2184 Replies:5 FollowUps:2
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Can you access the RAC website? I have been unable to do so for many weeks now, and RAC don’t seem overly concerned about solving this, but may be if it affects many more members they will be keener and be able to get a lead on why this has happened. Two out of three of our computers cannot access the site, but one can. It doesn’t match operating systems, and settings on all are similar. All are running same Windows. Surely I am not alone.

Thanks

Motherhen
Motherhen

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Reply By: Member - mazcan - Tuesday, Apr 06, 2010 at 14:04

Tuesday, Apr 06, 2010 at 14:04
hi motherhen
just went on rac website
had no problems went into several sections all ok for me
i have windows xp
cheers
AnswerID: 411810

Reply By: outback999 - Tuesday, Apr 06, 2010 at 14:06

Tuesday, Apr 06, 2010 at 14:06
Just tried to logon, will access but very slow.
Keep trying.
AnswerID: 411812

Reply By: landseka - Tuesday, Apr 06, 2010 at 14:06

Tuesday, Apr 06, 2010 at 14:06
No problems here (in Bunbury) accessing RAC's website .. tho' it did seem to take a bit longer than usual to load up.


AnswerID: 411813

Reply By: x4by4 - Tuesday, Apr 06, 2010 at 14:10

Tuesday, Apr 06, 2010 at 14:10
Hi Motherhen,

I just logged onto RACWA. However it was very slow nearly 2 minutes to the first page. It took a minute to get to another page.

Cheers,
Pete
AnswerID: 411814

Follow Up By: Member - Brian (WA) - Tuesday, Apr 06, 2010 at 14:18

Tuesday, Apr 06, 2010 at 14:18
Ya bit slow but logged on
cheers brian
0
FollowupID: 681837

Reply By: Motherhen - Tuesday, Apr 06, 2010 at 15:46

Tuesday, Apr 06, 2010 at 15:46
Thanks

RAC advise that their website is slower than usual due to the large number of people still visiting it for information on storm claims and to fill in claims forms. They expect to have their system coping better with the influx by tomorrow.

Mh
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AnswerID: 411828

Follow Up By: Member - Ian F (WA) - Tuesday, Apr 06, 2010 at 16:34

Tuesday, Apr 06, 2010 at 16:34
Hi Motherhen,
I tried to ring a week ago to claim for a windscreen even though there is a Kalgoorlie office where I live. I emailed them and they told me to log on to there website and fill the in claim form. Why I could not do it at our local office has got me! They told me I may have to wait awhile before it can be replaced and if urgent could I pay and they will reimburse me at a later date.
Even though it was a little slow I had no trouble with website.
Ian
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FollowupID: 681856

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