Improving the RV Industry

Submitted: Tuesday, May 25, 2010 at 18:32
ThreadID: 78763 Views:3202 Replies:4 FollowUps:8
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I am in the process of putting together a report/submission regarding the perceived problems in the caravan/motorhome industry when it comes to build quality and warranty issues. You may not be aware that RVMAA have a new Board and the new Chairman has indicated that he is interested in making the industry more proactive to the concerns of the RV purchasing public. As I see it there are some manufacturers/dealers who are in denial and do not accept that there are problems at all.

Now I am aware that the various forums have rules concerning what we can put online and while the info by brand could be interesting that is not the purpose of the report.

What I am seeking is along the following lines:

Year of purchase.

List problems associated with build in the early stages eg fittings missing. Gas not working.

List problems associated with various appliances in the early stages. Fridge not working on electricity. Pump not working. Toilet won’t flush. A/c not cooling. Here it could be helpful to know the brand and or model of the appliance. It may transpire that there was a ‘bad’ batch.

List problems which have developed since purchase. Windows leaking. Frame has dry rot. Wheels have fallen off.

Age when these faults were noticed.

Did you have normal warranty or the extended warranty?

What response have you had from dealership from whom you purchased? Good and bad.

The aim is not to take up particular individual problems but to put together a statistical summary of what is actually happening on the ground and I would prefer that the info was first hand rather than Aunt Florrie’s neighbour’s son’s boss. .

Rather than have the forum space taken up with your replies I am quite happy to have your response by PM to my private email address. hopscotch@flexinet.com.au

Thanks
Kevin J
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