CTEK Multi 25000

Submitted: Monday, Jun 21, 2010 at 10:55
ThreadID: 79523 Views:3300 Replies:9 FollowUps:5
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Hi,

Has anybody experienced problems with their CTEK charger not working at all?

When I connect my 25000 to the 24v outlet or the battery or both - none of the lights light up.

I have experienced this problem in the past but I have disconnected and re-connected it a couple of time and it has started working. This time no go. Is it cactus?

Regards,
David.
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Reply By: Notso - Monday, Jun 21, 2010 at 11:25

Monday, Jun 21, 2010 at 11:25
Never had a problem, but the simplest answer could be a break in the 240 volt wire either at the plug or where it enters the unit.

Give it a wriggle while plugged in and see if the lights come on.
AnswerID: 421633

Reply By: Pete & Poss - Monday, Jun 21, 2010 at 12:23

Monday, Jun 21, 2010 at 12:23
Hi David,

I had the same problem 2 months ago. I turned it off and on about 6 times and it would not work. I rang the agent Bainbridge Technologies in Brisbane and they replaced it FOC.

Regards,

Peter
AnswerID: 421637

Follow Up By: thepunter - Monday, Jun 21, 2010 at 16:00

Monday, Jun 21, 2010 at 16:00
Do you know how old yours was? I will have to try and find the receipt.
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FollowupID: 692041

Reply By: Signman - Monday, Jun 21, 2010 at 12:26

Monday, Jun 21, 2010 at 12:26
Does it have an internal fuse???

AnswerID: 421638

Follow Up By: thepunter - Monday, Jun 21, 2010 at 15:59

Monday, Jun 21, 2010 at 15:59
I am not sure. I think I will try what P&P suggested and call Bainbridge Technologies.
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FollowupID: 692039

Reply By: olcoolone - Monday, Jun 21, 2010 at 18:15

Monday, Jun 21, 2010 at 18:15
"When I connect my 25000 to the 24v outlet or the battery or both - none of the lights light up."

The 25000 Ctek is only 12 volt charger and not 24 voltv so this could be your problem.
AnswerID: 421652

Follow Up By: Member - Andrew (QLD) - Monday, Jun 21, 2010 at 19:39

Monday, Jun 21, 2010 at 19:39
The OP meant 240V.

Andrew
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FollowupID: 692056

Reply By: Adey - Monday, Jun 21, 2010 at 20:32

Monday, Jun 21, 2010 at 20:32
I too recently had a problem with my CTEK. Dodgy wiring as far as I could work out. Returned to Repco who in turn sent back to CTEK. All replaced with a brand new one under warranty. Great product with exceptional after sales service. Repco likewise were fantastic and didn't even bat an eye lid when I returned it.

AnswerID: 421665

Reply By: Member - Mark E (VIC) - Monday, Jun 21, 2010 at 22:27

Monday, Jun 21, 2010 at 22:27
I had a CTEK 7000 replaced after it blew the board internally. It was out of warranty when they replaced it,though it took a bit of grizzling

Generally pretty good service from them.

CHeers,

Mark
AnswerID: 421682

Reply By: Member - lyndon NT - Monday, Jun 21, 2010 at 22:43

Monday, Jun 21, 2010 at 22:43
Sorry to but in on your thread. I may be in the market for the same charger shortly, if I buy it on ebay and have an issue would I still contact Bainbridge Technologies direct?

Thanks Lyndon
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AnswerID: 421686

Follow Up By: JustinWelsh - Tuesday, Jun 22, 2010 at 12:56

Tuesday, Jun 22, 2010 at 12:56
Hi lyndon NT,

I would suggest ringing Bainbridge Technologies (you need to speak to Danial in warranty) and check the serial number of the unit you have against our database.

We log all units recieved from CTEK and dispatched to our customers, and most of the ebay sellers are not our customers.

By providing us with the serial number (located on the underside of the unit usually 4 letters followed by a series of numbers) we can determine if the unit is a Bainbridge supported CTEK and also its age.

If you simply return the unit and it does not match our records, it will be returned to you at your cost.

One of many pitfalls of shopping on ebay.

Cheers,

Justin Welsh
Bainbridge Technologies
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FollowupID: 692136

Reply By: AdamJHH - Wednesday, Jun 23, 2010 at 09:48

Wednesday, Jun 23, 2010 at 09:48
Hello David

The MXS 25000 is a 12V charger and the problems you're experiencing will occur when trying to charge a 24V outlet.

Does it work if you connect it to a 12V outlet?

I work for CTEK, so please drop me a line if you have any other questions.

Thanks
Adam
AnswerID: 421839

Follow Up By: thepunter - Thursday, Jun 24, 2010 at 11:40

Thursday, Jun 24, 2010 at 11:40
Sorry Adam,

What I meant to say was;

"When I connect my 25000 to the 240v outlet or the battery or both - none of the lights light up"

I meant 240v AC not 24v DC.

Thanks,
David.
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FollowupID: 692341

Reply By: thepunter - Thursday, Jun 24, 2010 at 11:55

Thursday, Jun 24, 2010 at 11:55
UPDATE: Just rang Bainbridge in Brisbane and they advised that it was still under warranty. They advised to drop it back to a Battery Work and they would dispatch it to Bainbridge. I also talked to their tech support and they advised it was probably a faulty soft reset circuit breaker.

Great service so far.

Regards,
David.

AnswerID: 421957

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