nissan warranty

Your next step would be the office of fair trading.
I would let them know about your problem before you get an answer back so you can move straight to step 2.

Bill
Years ago I was having problems with regular failure of the oil pressure sender unit on my Patrol. Eventually wrote to Customer Service Mgr at Nissan (then Evan Green). Response was immediate - the dealer was told to provide me a new unit from a turbo diesel at no cost. New unit didn't fail again, so I suspect they knew it was a problem. So that might be an option.

You would however expect that the dealer you bought the truck from would be your friend, at least initially. I'd try the salesman first, then the dealer manager. For warranty, dealers rely on the manufacturer to reimburse their warranty work.

If no reasonable response try consumer affairs. Assume you have compared yours to other similar trucks?

I know your pain, I'm just going through a similar thing with Nissan in regards to a faulty MAF sensor. My 07 wagon is still under warranty and I had to fork out $300 to replace the sensor after the dealership wouldn't do anything. So I'm heading down the same path of contacting Fair Trading but I'm still in the process of getting all my info together.

I gave my dealership the option of doing the right thing but they kept 'closing the door' so now I have to go higher

Good luck

Im another that has been done by the local Nissan dealer, But My last neighbor was the same but he did drive his patrol into the service dept. and blocked off the way in and out. He stayed there nearly the whole day not letting anything more until finally the police dragged him off.
Ended up doing the same thing next day but this time he had today tonight standing by if the police were called again.
He is the only person I know to get everything he wanted fixed and a lone car for as long as it takes to do it free of charge.


cheers


Shane.