Cooper Tyres with excessive weight

Submitted: Thursday, Aug 19, 2010 at 07:55
ThreadID: 80805 Views:6370 Replies:9 FollowUps:8
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Hi There,

I purchased a set of Cooper ST tyres in Alice Springs last year. Unbeknown to me the dealer placed a tyre with 125 grams of weight on my spare without my knowledge. When I went to have the tyres rotated recently the excessive weight was bought to my attention by the tyre mechanic.

I approached Cooper Tyres to ask if this constituted a warranty claim and was roundly rejected by Ben Philp from Coopers in Brisbane.

My question is, what weight is excessive? I have a late model Prado and Adventure offroad camper and have Cooper ST's all round. the excessive weight looks pretty average and the sheer amount of real estate taken up by the weights makes it just that much easier to have one ripped off in the bush.

I would appreciate the feedback from the forum. As an aside I have decided to look for an alternative tyre supplier!
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Reply By: Robin Miller - Thursday, Aug 19, 2010 at 08:12

Thursday, Aug 19, 2010 at 08:12
Before you go 2 far , have the tyre moved around the rim and re-balanced as rim can contribute.

125g not good , but liveable.
AnswerID: 427662

Follow Up By: workhorse - Thursday, Aug 19, 2010 at 09:19

Thursday, Aug 19, 2010 at 09:19
Had the same with the new Toyos. Old bloke in the tyre shop noticed what the young fella had done with weights and just spun it on the rim and halved the weights needed.
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FollowupID: 698338

Reply By: Member - David Will (VIC) - Thursday, Aug 19, 2010 at 10:16

Thursday, Aug 19, 2010 at 10:16
Hi Averil and Martin Holland,

Every time I get tyres fitted I ask or tell them that I will not take the tyres if they have more than 50 grams of weight on them.

I go to the same place most times and they know what I want and the do it no questions asked.

Also I told them not to use a rattle gun to do the wheel nut up and they always do it buy a hand wheel brace

David Will
AnswerID: 427675

Reply By: _gmd_pps - Thursday, Aug 19, 2010 at 11:56

Thursday, Aug 19, 2010 at 11:56
use beads instead of weights and you will never have a problem again
good luck
gmd
AnswerID: 427683

Reply By: Jezza77 - Thursday, Aug 19, 2010 at 13:07

Thursday, Aug 19, 2010 at 13:07
had a set of cooper st's ended up discarding them with half tread still left due to problem after problem and being told the warranty does not apply in australia only america. personal opionion but worst tyre on the market now running bfg and never had an issue in over a year
AnswerID: 427692

Reply By: Moose - Thursday, Aug 19, 2010 at 13:09

Thursday, Aug 19, 2010 at 13:09
Why would you expect that to be a warranty claim? That idea is plainly ridiculous.
AnswerID: 427693

Follow Up By: Shaker - Thursday, Aug 19, 2010 at 15:37

Thursday, Aug 19, 2010 at 15:37
Of course it's ridiculous to expect that a new tyre would be symmetical, after all you would expect to have quarter of a pound of lead on your rim .... NOT!

Coopers are cr@p, the sooner people realise it & stop wasting good money the better!
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FollowupID: 698369

Follow Up By: Moose - Thursday, Aug 19, 2010 at 15:57

Thursday, Aug 19, 2010 at 15:57
Load of carp Shaker. Tyre is designed to hold air and support weight of vehicle. If it happens to need some weights to balance, that doesn't mean it fails the role for which it was designed. As others have said - easy to blame the tyre, but that isn't necessarily the problem. Lazy fitter should have tried harder.
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FollowupID: 698372

Reply By: Member - mazcan - Thursday, Aug 19, 2010 at 13:44

Thursday, Aug 19, 2010 at 13:44
hi all
you are all blaming the tyres and are over-looking the obvious

if you have your rims without the tyres and cleared of all old weights on them balance checked


before fitting and assuming that the tyre is the faulty

you will find as i have done on two seperate occasions
that the imbalance is in the rim it's self not the tyre

so then once the rim has been checked and is ok'd

you can then correctly blame the tyre

try it you might get a big shock at what the REAL problem actually is
cheers
barry
AnswerID: 427703

Follow Up By: Shaker - Thursday, Aug 19, 2010 at 15:34

Thursday, Aug 19, 2010 at 15:34
We would assume that he has had tyres fitted to the rim before.
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FollowupID: 698367

Reply By: dieseltojo - Thursday, Aug 19, 2010 at 16:44

Thursday, Aug 19, 2010 at 16:44
Hi Averil and Martin Holland,
I bought a set of 6 to do the Simpson and did the lot in two trips never got more the fourteen thousand klm out of any tyre.
I wouldn;t worry about the weight on the rim; after a small trip in the hills I lost that many lugs that it wasn't funny. Coopers only replaced two out of the six Tyres. And yes I had the recommended pressures.
AnswerID: 427735

Follow Up By: Butch58 - Thursday, Aug 19, 2010 at 18:37

Thursday, Aug 19, 2010 at 18:37
This post has been read by the moderation team and has been moderated due to a breach of The Foul Language Rule .

Forum Moderation Team
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FollowupID: 698394

Follow Up By: Member - mazcan - Thursday, Aug 19, 2010 at 22:48

Thursday, Aug 19, 2010 at 22:48
hi
i also had 2 sets of cooper st's and the lugs broke away on the first set and the casing went out of shape on the next set and coopers refused to acknowledge either problem
so i went back to bfg's as i went around aus on a set of them in the 80's without any problems
you get what you pay for
imho coopers are crapp and so is their warranty b/s
cheers
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FollowupID: 698443

Reply By: Member - Jason B (NSW) - Thursday, Aug 19, 2010 at 21:05

Thursday, Aug 19, 2010 at 21:05
Hi Mate

I have used cooper STT tyres on many vehicles over the years on both nissan patrols and landcruisers. The tyres were fitted to brand new vehicles. We used these tyres because they were aggressive and suited our purpose of mainly off road use.

They were always going out of balance and I would get them re balanced every service (5000k) even if they were not being rotated. At one stage we were using a fleet of new vehicles with these tyres fitted (no mods) and they all experienced the same problem, essentially you would get shake and shudder through the steering wheel and the weights fitted always seemed excessive.

Don't use the brand any more.
AnswerID: 427766

Reply By: ChrisE - Friday, Aug 20, 2010 at 00:35

Friday, Aug 20, 2010 at 00:35
This really isn't a tyre brand problem, forget what brand tyre, the problem is between the tyre dealer/fitter and what you expect. It does appear that the fitter was a bit lazy and figured it was only a spare, and if you were from out of town, wouldn't be back anyway.

I spent some time working for a big franchise chain on weekends whilst at uni (also a Coopers dealer, which was rare in this franchise chain).

What is acceptable can depend on tyre size, and as the original post doesn't state this can't state 100%, but anyhting over about 60 on big tyres wouldn't be acceptable, but you also get what you pay for.
The big chain I worked for had different "levels" of balancing, if you are worried about the weights, pay for the extra balancing, this way they should balance the rim only, then the tyre on the rim, so they can determine the weight required on each and put together to minimise the weight.

Talk to your dealer beforehand and you'll quickly get a feeling for if they are "she'll be right" and you take what your given or take on board your particular requirements in which case you may have to pay a bit more for a premium service. A bit like having a good mechanic, it pays to go to a reputable one, and don't beleive hat one franchise "chain" is no good unless they have actually used the dealer you are going to use, as every franchisee and their fitters/aligners are different, and you get your good and bad. When you do find a good one, go back for your regular service, and they'll get to know what you want/expect.

Read David Wills post again, he lets them know what he wants beforehand and walks away happy.

Only catch is that with Coopers they only allow certain dealers to sell them in the area, so make sure they are an authorised dealer as they should be good, but you are a bit limited if you don't like that particular dealer, but Coopers do keep their dealers on a tight leash, so let head office know if you aren't happy with that dealer.

By the way my brother had 315 75 16 Cooper ST's got 80,000k's plus on Patrol, used in 4x4 club conditions, no problems, I now have 315 75 16 STT's.
AnswerID: 427788

Follow Up By: ChrisE - Friday, Aug 20, 2010 at 00:49

Friday, Aug 20, 2010 at 00:49
Also, just re read your post. "late model Prado", so assuming alloy wheels. There are a number of ways to balance alloys.
1 wheel weights on inside and outside (depending on alloy) - ugly on outside put best result in terms of balance and least weight.
2 wheel weights on inside and stick on weights behind the centre/spokes - looks better as no weights and damage to the rim and generally ok for balance and low weights. (1&2 are "dynamic balances").
3 only wheel weights on the inside edge - quicker for lazy fitter but generally higher weights and balance not as good, especially on front wheels as it is a static balance.

Have a closer look and get to know what you are being given, then you have more of a chance of finding the real cause (and if need be have more information for a claim).
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FollowupID: 698453

Follow Up By: trainslux - Friday, Aug 20, 2010 at 14:20

Friday, Aug 20, 2010 at 14:20
I think ChrisE covers it pretty well.

I have seen many different 4x4 tyres require heavy balance weights, but when the tyre was moved on the rim, the weight reduced, often by a large margin.

All depends on the pride the fitter takes in getting it right.

However I have also seen some tyres that no matter what was done, they required large weights, but the vast majority could be brought down to a much smaller weight with some moving of the tyre on the rim.

Just a few things to consider.

Have also seen tyre fitters try and balance a very dirty rim with mud etc still on it.

Trains

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FollowupID: 698496

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