Bubbling Dash in a Nissan Patrol

"Has Nissan Australia issued a new circular to their dealers accepting responsibility for the full cost of the replacement (including installation) ???"

They have Vince. Had mine done today. Nice job too.

Peter

Hi Folks, Ron Mc here. I was told I would have to pay $400.00 labour to have my dash replaced and I did not accept that because it was a common fault of manufacture. I went home and found the phone number of Nissan Australia on the web site and phoned. First up I got a young fellow that was useless, so I hung up and rung back and got a person who knew how to deal with a customer complaint. After a bit of twoing and frowing she said that she would authorise my dealer to replace my dash free of charge. Two days later my dealer rang to tell me that Nissan had sent a letter authorising dealers to replace BUBBLING DASHBOARDS on any Nissan Patrol under 6 years of age.
If you have a bubbling dash and your Nissan Patrol is under 6 years old, go get um and have it fixed FREE. They will not come and find you.
Regards Macca

Hi Vince, I would ask for a refund. Ron

Great News (and a big Thumbs Up to my local Nissan Dealer and Nissan Australia),

After a lodging an enquiry with my local dealer (DC Motors Rockhampton) on Monday (4th October) I received a phone call yesterday advising me that Nissan Australia (NA) had approved the reimbursement of the money I paid to have the replacement dash installed (in May this year). Whoo Hooo ! Today I fronted at the dealership as arranged and the FULL AMOUNT of the installation fee was refunded to my credit card.

I know it's really easy to "sink the boot" into Dealers and NA at times but, in this instance, I am pleased to throw them a bouqet. Yes, I know that it is a widespread, well documented problem and Yes !, I do think that they (NA) should have been a little more cooperative far earlier than they were - BUT, I am happy with the outcome.

Thanks HEAPS to all who have pursued this over the years and posted the details of the their ordeals for the rest of the Patrol community to leverage off.
Go people power !!!

Vince.