Help needed Diff problems on Navara

Nephew's business Navara blew its diff when only a few weeks old. Nissan fixed it. Maybe you might have got a better result if the diff destroyed itself earlier instead of the ongoing repairs and then failing out of warranty.

I would suggest looking for a decent aftermarket diff.

Flynnie

Johnny,

If Nissan were the only ones to work on the diff and the pinion has come loose, there is only one person to blame.....if the diff was assembled correctly there is no way it should have come loose. Nissan know they have a problem with their diffs in the Navaras but will not recall or in your case come to the party after warranty, even though it has been an ongoing issue.
Keep fighting them. I hope it works out for you.

Cheers
Simon.

Johnny

Rest assured I know if 6 people in Kununurra who have experienced diff problems with Nissans, and three of them have returned their vehicles to the car yards and managed to get a Toyota instead.

Cheers

In quite a few cases I have read about over the years, If there is a paperwork trail from all the repairs that they have done to your diff and it is still an issue even after the warranty runs out, then with the help of the dept of fair trading nissan may be persuaded to come to the party.

HI Johnny, I would suggest to start by outlining your situation in writing, including what you expect Nissan to do to resolve the situation. Ask your local Nissan dealer or Head Office whom you address your claim, and subsequent legal action to and try to deal with this one person from then on. Everything must be in writing. Emails are acceptable. Keep all service reports and invoices. If you are missing one, get the Nissan service to print out a copy- they have them on computer. Make sure you ask for all service comments and not just the invoices.Then locate a lawer for some basic advice on how to proceed with a claim against them. You can usually get the first 30 minutes free, and even if you only have to pay for 1 houur of advice- this may be enough to outline the basic steps for taking action against Nissan.Then you can refer to this lawer in your correspondance with Nissan. By doing this you will show Nissan that your are prepared to take action(even if you have no intention of going through with the entire legal rigmarole) and a serious claimant. Getting to this stage may get them to place more weight on your claims and come to the party. I think that with many companies, they will initially deny all claims and liabilities in the first even because many people will give up at that stage. Hope this helps, doc.

Johnny B Good

try looking for your answers on this forum..........Navara Forum

I used to own a GU Patrol and it did a flywheel just out of warranty. It cost me ~$2,500 to have a new clutch and flywheel installed and Nissan Australia didn't want to know me at all - who expects more than 105,000kms out of a flywheel !!!

I followed up with Department of Fair Trading and Nissan finally gave me a $1,000 cheque with no admission of fault. I spoke with my cheque book and bought a Landcruiser 200. I will never step foot in a Nissan yard again - this was not the only issue I had but was typical of Nissan Australia support of their product.

Cheers

Captain

I think you have a very good case to have Nissan come to the party. If you have reported the problem during warranty period they cannot lawfully keep putting a bandage over it the warranty runs out.

Besides they are required by law to sell items that are "fit for service".

As others have stated, write to Nissan with copies of documents and seek advise from Consumer Affairs.

They are probably trying to bluff you.