RFDS - Manitains Commitment to the HF Radio Service

Submitted: Tuesday, Nov 16, 2010 at 17:05
ThreadID: 82532 Views:4381 Replies:3 FollowUps:6
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This news item will be of interest to all travellers.

RFDS News Article - HF Radio Network

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Reply By: Zebra400 - Wednesday, Nov 17, 2010 at 05:14

Wednesday, Nov 17, 2010 at 05:14
Hi John

Not sure if I see this info as news worthy, or just blatant advertising & trumpet blowing. You say it will be of interest to all travellers. I think it will only interest travellers with HF radio.

This news has been around for a while now, so perhaps it time we move on.

The underlying point of this article is that RFDS has not changed its alarm monitoring in all states except WA & Qld.

Considering the length of the article. you would have thought it was Australia wide.

One wonders if there are other underlying issues as to why the rest of the country hasnt adopted the one system.

Laurie
AnswerID: 436203

Follow Up By: Member - John (Vic) - Wednesday, Nov 17, 2010 at 09:28

Wednesday, Nov 17, 2010 at 09:28
Hi Laurie
The news may be of interest to all travelers with some considering HF as a future means of communication.

Whilst it has been well known to those of us who are VKS Members for sometime this is the first press release I have seen from the RFDS itself and was dated 16th November, so based on the release date its a new release from RFDS.

I thought it may be of interest to others who can relate to RFDS better than VKS.

From a personal perspective I have never relied on the RFDS HF Network in my remote emergency planning as I have always regarded and understood that VKS was a better and in my view a more reliable first point of contact if I was to elect to use the HF and not the Sat phone for an emergency.
As you are aware, VKS can arrange contact with RFDS quite easily on your behalf.

People can read and make of it as they will, maybe if you have questions or concerns about the why or how then those questions would be better directed at the RFDS or VKS directly??
I would be interested in the replies you receive also.

Cheers.
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Follow Up By: Zebra400 - Thursday, Nov 18, 2010 at 19:55

Thursday, Nov 18, 2010 at 19:55
John

I accept your comments, and the importance of emergency updated information.

My reasons for my comments were more along the lines that VKS737 & RFDS seem be more excited about the new agreement that what it is people in an emergency situation actually need.

Having used VKS737 for 2 emergency situations in the past, I know personally that the most important issue is who I call first.

With the new arrangement for contacting RFDS in WA & Qld, it appears to be quite complex for people in an emergency situation. In a real emergency, my mind will be on the situation in front of me. Having to look for a manual which displays a load of selcall numbers appears to me, to be cumbersome and effectively mean a delay in communicating quickly with the RFDS.

If I can give you a real life example. A few years back, Vic Police changed its emergency contact number to a 5 digit number starting with 11***. I cant remember the other numbers. Research found that emergency situations, very few (if any) people could remember the new emergency number. Most people kept ringing 000, as it was easy to remember. The powers that be decided to go back to 000 as the number to contact for police in Victoria.

Oh, I have another example of people's memory in emergency situations. Many years ago I was treasurer for a local church. There was a fire in one of our buildings. The Priest at our church saw the flames (and with fear of the fire heading for other church buildings), he ran to the phone to call the fire brigade. Our priest was born in England but had been living in Australia for many many years, but in this state of emergency, he dialled the english emergency number 999. It took him a few minutes to realise that he had rung the wrong number. He knew the emergency number in Victoria was 000, but his confused brain went into his memory banks for what he knew as a child.

Getting back to contacting RFDS, I think more thought is needed to keep the contacting of the RFDS very very simple, so that the information can be easily remembered when facing an emergency situation. Having different for different states will cause great confusion, and in addition, having so many selcall numbers to contact is also a poor solution.

Laurie











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Reply By: Member - Boobook - Wednesday, Nov 17, 2010 at 06:52

Wednesday, Nov 17, 2010 at 06:52
The whole thing is a mess. There doesn't seem to be a clear cut way to contact the RFDS now. I have been to 2 Codan dealers to get them to reprogram my HF to work with the new system and they both said they don't understand it enough to do that yet.

If I can't figure it out at home with time to consider it, lord knows what will happen in an emergency situation.

If you are say on the Tanamai Rd and have an emergency and can only get comms on 6890 do I push the button ( Central operations) or make a selcall ( WA)?

On the RFDS frequency web page it mentions the HF radio club to contact WA and the VKS club to contact Qld RFDS bases. Which is it, or is it both?

There are lots of user issues they haven't even thought about. And so far the press releases have been contradictary and or incomplete.

Is there anyone that can explain how it now works in simple english.

The RFDS appears to be a conglomerate of state feifdoms, each with their own rules and operations.

Anyone who knows telecoms will tell you that you can get telco grade digital replacements for the telstra lines that are blamed for all of this for under $500 ea so that can't be the true reason for the changes.

This might seem pedantic but these kind of issues and procedures need to be very clear in an urgent, life threatening situation and they are not.
AnswerID: 436204

Follow Up By: Member - Rod N (QLD) - Wednesday, Nov 17, 2010 at 08:09

Wednesday, Nov 17, 2010 at 08:09
"On the RFDS frequency web page it mentions the HF radio club to contact WA and the VKS club to contact Qld RFDS bases. Which is it, or is it both? "

It actually says "Members of the HF Radio Network". I don't think this is the HF Radio Club but VKS 737. See this link for VKS 737 VKS 737 RFDS Contacts
It is all as clear as mud. How do members of other clubs/networks get on eg HF Radio Club and HFoZ?
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Follow Up By: Stu & "Bob" - Wednesday, Nov 17, 2010 at 09:13

Wednesday, Nov 17, 2010 at 09:13
To me, it looks like one can selcall the required RFDS base using the listed selcall numbers either on the RFDS frequencies or on any of the VKS frequencies.

Looks like the only thinghs that have changed are the abolition of the "emergency call" button, and the substitution of a selcall number for the various RFDS bases.

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FollowupID: 707403

Follow Up By: Stu & "Bob" - Wednesday, Nov 17, 2010 at 09:22

Wednesday, Nov 17, 2010 at 09:22
Rod,
In an emergency situation, any frequency that gets a response is a good one.

I think that you will find that all the networks treat emergency calls as a priority no matter if the user is a member of the network or not.
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Follow Up By: Member - Rod N (QLD) - Friday, Nov 19, 2010 at 06:35

Friday, Nov 19, 2010 at 06:35
I contacted the RFDS. They are going to change their frequency web page to clarify the use of VKS-737 in both WA and Qld RFDS Frequencies

They also said
"As per the contractual agreement with VKS-737, any member of any HF radio network can use VKS-737 frequencies to contact the RFDS in the case of an emergency without discrimination, therefore the procedures to do so would be identical to the ones currently published. We do know that other HF Radio Network providers have also allocated Selcall numbers on their networks which can be used to contact the RFDS. If you belong to another network please contact them to get further details."
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FollowupID: 707635

Reply By: Member - Captain (WA) - Wednesday, Nov 17, 2010 at 07:26

Wednesday, Nov 17, 2010 at 07:26
Hi John,

First of all, let me say the RFDS do a fantastic job and that they do this under limited govt financial support. My family have previously had to use the RFDS and I know first hand what a great job they do.

However, I cannot understand how the RFDS can say with a straight face they are maintaining their committment to the HF radio service? What has really happened is that in WA and Queensland, two of the largest and remote states, you no longer have direct access to the emergency call button. You now need to know the selcall numbers to get a RFDS response in these states. While an experienced HF user will know what to do and where they have the selcall numbers written, the single button push for help is gone.

IMHO it limits the ability of a novice to call for help bigtime.

I do understand that this is a Telstra initiated change that has caused the issue, but its an RFDS decision to not install the equipment required, because of cost.

I used to own a HF radio and was a VKS 737 member for many years. However with the advances in Sat phones, the crowding of radio frequencies and the level of training/knowledge required to use a HF, this issue is just another reason in favour of a sat phone when deciding which way to go for outback communications.

I appreciate that the RFDS are trying to maintain the cost effectivenes of their service, but do you think this is an improvement or that it even maintains their previous level of service?

Cheers

Captain
AnswerID: 436205

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