falcon problem
Submitted: Sunday, Nov 02, 2003 at 09:59
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bruce
Not a 4 wheel drive question but with all the expertise shown on this
forum I may get an answer...the central locking on my ef falcon wagon plays up...that is ..when you lock it with the key or button and mainly in warmer weather the door locks will not engage for some time , they just travel up and down , up and down and so on until they decide to lock the vehicle..I know or believe that it is a faulty actuator in the passenger side rear door...when I say that I know , this is what the local Ford dealers told me and charged me $25 to tell me ..they also told me that to fix the problem I need a complete set of new actuators ...cost $465 plus fitting costs...others have told me different ,that is that I only need to replace the faulty component....it is a real pain having to stand at the car turning the key backwards and forwards waiting for the stupid thing to decide to lock....heres hoping...cheers
Reply By: frank - Sunday, Nov 02, 2003 at 11:44
Sunday, Nov 02, 2003 at 11:44
Bruce,regarding your door lock problem,these are the "FACTS". I work for a Ford dealership in
Melbourne,you need to replace full set of actuators if the existing actuators are not compatable with current new stocks,that will depend on build date of your vehicle or whether or not they have been replaced previously,(which is very possible as this is a known concern),otherwise only the problem actuator has to be replaced (assuming that can be determined).Having said all of that believe it or not Ford are still running an extension of warranty on "cycling actuator problems (unless something has changed in last 2-3 weeks) on EF and EL regardless of whether you are the original owner of the vehicle or not.,unfortunately some dealers are genuinly not aware of the re-introduction of this program some time ago.If a new set of actuators is required or if it is one required it should be covered by warranty . Suggest you contact Ford customer relations centre on phone 133673 (
melbourne) for further clarification. I will be interested to hear of your response and will be happy to advise further if necessary.
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Follow Up By: bruce - Monday, Nov 03, 2003 at 14:24
Monday, Nov 03, 2003 at 14:24
Thanks for that reply Frank ..pity the bloke at customer relations at Ford could not have been a bit more civil or helpfull...no there is no extended warranty ...apparently I do have to purchase a complete new full set ... from Ford of course...and no I cannot use a used set from another vehicle , oh
well I will keep looking for options as i do not like the idea of parting with $600 just to lock the doors normally...they still lock it is just that one has to be patient and stand there looking like a dill turning the key untill the system decides to lock , ..usually after about 7 or 8 trys...there must be another way of doing it...cheers
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