Advice wanted!!

Submitted: Tuesday, Dec 07, 2010 at 21:14
ThreadID: 82919 Views:4679 Replies:7 FollowUps:23
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Hi there,
I have an issue with my Jayco caravan. This is my 3rd Jayco caravan and is a 23.72-3. It is a brand new 2010 Sterling with underslung tandem axle, with push out bed and washing machine.

The issue I have with this 23' 9" van is that it does not tow as good as the previous models and only has a ball weight of, wait for it, 83kg for a tare of 2404.

Wanting to know if other caravanners have a similar experience with this model and what action resulted. Presently the van has been returned to the manufacturer to try and address the issue as it is a handfull to tow.

Thanks for your help.
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Reply By: donk - Tuesday, Dec 07, 2010 at 21:43

Tuesday, Dec 07, 2010 at 21:43
Is the 83kg loaded or empty

Regards Don
AnswerID: 438169

Follow Up By: mattd - Tuesday, Dec 07, 2010 at 21:49

Tuesday, Dec 07, 2010 at 21:49
83kg ball weight is empty, nothing inside..

Thanks
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Reply By: Gobumpy - Tuesday, Dec 07, 2010 at 21:52

Tuesday, Dec 07, 2010 at 21:52
Hey mate

is the draw bar a different length I lengthened my camper one it made the world of difference. check from ball centre to front axle and if possible compare with your old van, only a thought from personal experience hope it can be of assistance.

Scott
AnswerID: 438172

Follow Up By: mattd - Wednesday, Dec 08, 2010 at 13:33

Wednesday, Dec 08, 2010 at 13:33
Hi Scott, Thanks for your comment we suspect the drawbar is shorter on this new model as the previous models could house the spare tyre on the drawbar. Given this we considered the dynamics and comments received suggest the longer drawbar would lessen the weight on the towball as the weight is being transferred away from that point. I am intrigued how this made a difference in your case. I am all ears and taking in all feedback and very much appreciated. Matt.
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Follow Up By: Gobumpy - Wednesday, Dec 08, 2010 at 22:33

Wednesday, Dec 08, 2010 at 22:33
Matt

I found it towed better alot straighter didnt sway or bounce around as much easier to reverse for me it came down to my road train experiance that a longer draw bar on the dolly makes the whole combo track so much better. the main reason i lenghtened mine was for more space spare wheel gen set box an stone guard but didnt really weigh ball weight before or after Its a bit hard to explain so i hope you can work out what i mean but feel free to ask more if need be.

Scott
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FollowupID: 710016

Follow Up By: mattd - Saturday, Dec 11, 2010 at 21:18

Saturday, Dec 11, 2010 at 21:18
Hi Scott, again thanks for your comments am considering all possibilities to solve this issue. Sorry for the delay have been working, regards Matt.
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Follow Up By: Gobumpy - Saturday, Dec 11, 2010 at 23:42

Saturday, Dec 11, 2010 at 23:42
Matted.

No prob mate best of luck with it hope it gets sorted. Let us know what the outcome is.

Scott
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FollowupID: 710383

Reply By: donk - Tuesday, Dec 07, 2010 at 21:52

Tuesday, Dec 07, 2010 at 21:52
On the jayco website it lists the approx ball weight as 151 kg and they list the tare at around 2100 kg

Why is your different?

Has it had changes made to the layout from standard

Have you loaded it as you would normally travell & weighed it again

Regards Don
AnswerID: 438173

Follow Up By: donk - Tuesday, Dec 07, 2010 at 21:58

Tuesday, Dec 07, 2010 at 21:58
Website lists the tare at 2150 kg (again different to yours)

What is the plated tare of yours and is the figure your quoting off the plate or have you weighed

Regards Don
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Follow Up By: mattd - Tuesday, Dec 07, 2010 at 22:01

Tuesday, Dec 07, 2010 at 22:01
Hi Don,

Extra water tanks have been added and a push out bed. A bigger fridge was added and this is closer to the front. When I received the van the print out stated the ball weight at 83kg. Nobody noticed until the first trip. As mentioned, the weight is 2404 unloaded.

Thanks
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Follow Up By: donk - Tuesday, Dec 07, 2010 at 22:18

Tuesday, Dec 07, 2010 at 22:18
Again what will the loaded weights be ?? as unloaded weights dont mean much unless you intend to travel empty

Regards Don
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FollowupID: 709801

Follow Up By: Member - Graham H (QLD) - Tuesday, Dec 07, 2010 at 22:57

Tuesday, Dec 07, 2010 at 22:57
Post the ATM as listed on the Compliance plate so as we can see if the extra water etc has been allowed for or to see if it has the normal 400kg payload which will restrict what you can take.

Also what you are towing it with may be interesting.


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FollowupID: 709813

Follow Up By: mattd - Wednesday, Dec 08, 2010 at 14:02

Wednesday, Dec 08, 2010 at 14:02
Hi Graham, The ATM IS 2879 WITH TARE OF 2404 and unladen ball weight of 83 kg. Just to fill in a little this caravan has 3 x 82 litre water tanks, 2 forward of tandem axle and 1 at the rear. It has a 180 litre fridge, fold out bed and washing machine at the rear. It is brand new with underslung axle and towed by a new 4.5 litre twin turbo diesel toyota landcruiser. When this van was collected from the dealer empty we drove it home with the worst winds imaginable.We at that time put the handling down to that however the next trip laden with the weight mostly to the front and 2 front tanks full of water(164kg) it was a shocker. It will pitch up and down in bumpy conditions and pitch sideways if attempting to pass another vehicle also coming down a hill and facing any turn the van begins to wander. I would have to engage the caravan brakes to pull it straight. It is my opinion that the axles may be to far forward for the rig thus causing these characteristics. Needless to say the rear tank can never be filled. Sorry for going on Just thought all this may assist. Also one last thing our previous model when connected to the toyota you would visably see the rear of the toyota drop, this one hardly moves. Many thanks Matt
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FollowupID: 709885

Follow Up By: Member - Graham H (QLD) - Wednesday, Dec 08, 2010 at 15:23

Wednesday, Dec 08, 2010 at 15:23
Sounds like there is something radically wrong with it. You wont see car drop with only 83lb on it Should be at least 200kg to be safe and I would prefer 275.

If you filled the front water tanks only it should have towed better as it would have more weight on the ball.

However by the time you fill the water tanks,the loo and the gas bottles that will knock approx 305kg out of your allowable payload of 473kg

Doesnt leave a lot for clothes and food and all the other bits and pieces does it.
Have you got a WDH fitted as if not that may help but it still shouldnt be like that. Sounds like suspension problems more than anything.

We have a 24.5ft Coromal and it tows fine Has apprx 300kg ball weight all up its 2853 and sits there no trouble.
I use a 750lb WDH.

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Follow Up By: mattd - Wednesday, Dec 08, 2010 at 16:16

Wednesday, Dec 08, 2010 at 16:16
Hi Graham, Again many thanks for your reply. We have a 250kg haymen Reece WDH which was set up by the dealer. We found to get some improvement in towing we had to force the load onto the bars bending them considerably which put more weight onto the hitch however only added to the issue by lifting the front of caravan and consequently titling it backward. Not the way to travel. My better half has suggested maybe the underslung axle could be a contributing factor we are puzzled, regards Matt.
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FollowupID: 709901

Follow Up By: Member - Graham H (QLD) - Wednesday, Dec 08, 2010 at 21:09

Wednesday, Dec 08, 2010 at 21:09
IIt would pay to set the rig up properly

The height of the towball can make a big difference and on 200 ser a lot have put drop tongues in to lower the ball.

Shortening the tongue is a benefit as well. A lot of 100 ser run around with the tongue sticking out about 6 " which is not good I had mine cut and redrilled.

A WDH does NOT add weight by pulling it up If anything it verrrrrry slightly reduces it by transferring some weight to the front wheels and the van wheels. As per here from HR
Quote
"When using the Weight Distribution Hitch (WDH) the ball weight remains the same, however the load is evenly distributed through the vehicle's chassis to all four wheels. It is important that the capacity of the WDH is correctly chosen and that the vehicle manufacturer's recommendations are always followed."
Unquote

The correct way to set up is as follows put van on level surface and adjust the jockey wheel to get the van sitting level Then back the car up to it and adjust the hitch part so the towball is just too high to go under the van part

If you cant get it down that low you need to approach HR for the part made for the 200 that allows you to lower it to match. Then when you have done that and got it all right Hook it up.
You should adjust the cams on the hitch to allow you AT LEAST 4 links and preferably 5 minimum.
The reason is if turning tight less doesnt allow arms to swivel back and forward and can rip out the D shaclke or even break an arm.

Only pull it up far enough to level it again. Dont overdo it.

But first sort out the ball weight It should be close to or even over 250kg for that van.
Hope that helps.


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FollowupID: 709995

Follow Up By: mattd - Saturday, Dec 11, 2010 at 21:36

Saturday, Dec 11, 2010 at 21:36
Hi Graham, Agree with your comments totally and will recheck the setup when the van is returned. We had it setup by the so called professionals with the 200 series drop tongue and it was riding level but still causing grief. It appears it will come back to the low ball weight to begin with. We cannot load enough weight front of axles with the front lounge, centre kitchen and rear bed and bathroom. It will be interesting to see what Jayco come up with I am concerned that similar vans are on the road with this issue, a danger to all. Matt
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Reply By: Dennis Ellery - Wednesday, Dec 08, 2010 at 08:34

Wednesday, Dec 08, 2010 at 08:34
I have a Jayco 23'9" - no problems in towing.
Empty ball weight is 172 kg.
When I'm loaded its about 200/230 kg.
I use Hayman Reese 340kg load distribution bars.
Your ball weight sounds too light.
AnswerID: 438197

Follow Up By: Dennis Ellery - Wednesday, Dec 08, 2010 at 08:40

Wednesday, Dec 08, 2010 at 08:40
Just to confuse matters - I discussed this with my caravan serviceman a couple of months ago and he said that some large European caravans were coming out with a 50 kg ball weight. Didn’t sound right to me.
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FollowupID: 709840

Follow Up By: Member - Graham H (QLD) - Wednesday, Dec 08, 2010 at 09:46

Wednesday, Dec 08, 2010 at 09:46
The difference is in their construction and the way they situate the heavy stuff inside. It is mainly in the centre and they dont have great heavy kitchens at either the front or back.

Also dont have 50 Jerry cans hung on rear bumper and huge tool boxes on A frames like Aussies tend to do LOL.


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FollowupID: 709844

Follow Up By: mattd - Wednesday, Dec 08, 2010 at 14:07

Wednesday, Dec 08, 2010 at 14:07
Hi Dennis, What year is your 23' 9 and does it have the fold out bed, washing machine etc. I am suspecting the fold out bed is one contributing factor to a low ball weight. Tnaks Matt.
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FollowupID: 709887

Follow Up By: Dennis Ellery - Wednesday, Dec 08, 2010 at 20:08

Wednesday, Dec 08, 2010 at 20:08
Hi Matt
It’s a Sterling - manufactured in Dec 2007 licensed in Feb 2008.
It’s a standard van, 2 water tanks, queen bed (no expanding section) no washing machine.
Has a lounge/ kitchen at front, centre bedroom and rear ensuite.
We tow with a Troopy, which is more stable than some short wheel base vehicles.
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FollowupID: 709981

Follow Up By: Dennis Ellery - Wednesday, Dec 08, 2010 at 20:15

Wednesday, Dec 08, 2010 at 20:15
By the way - I had the axles slung under the springs before this trip around Aus.
Tavelled 5000ks since the mods - it may be a little more sloppy when towing but there is not much in it.
Regards Dennis
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FollowupID: 709984

Reply By: Member - Michael P (QLD) - Wednesday, Dec 08, 2010 at 10:09

Wednesday, Dec 08, 2010 at 10:09
Hi Mattd,
A while back I had a boat with rear fuel tanks 180 litres fully fuelled the balance was about equal -nil TBW . It was an absolute dog to tow without a WDH. Fuel tanks emptyish with something like 10% TBW it was good to tow with or without a WDH.
Having said that I would check the weights of the van at a weigh bridge not a bad idear to check empty then check fully loaded. I know that sounds a pain but better than "scalies" doing it for you.Most public weigh bridges charge $15 - $20 & have an accuracy of about 25 kg.
Hope this helps.
Mike.
AnswerID: 438212

Reply By: Member - Toyocrusa (NSW) - Wednesday, Dec 08, 2010 at 20:17

Wednesday, Dec 08, 2010 at 20:17
Hi Matt. Can't help with your exact problem but here is some info that I hope may be of help.I have a 5/2010 Outback Sterling 2165-4. Slide out bed. Washing machine. 150ltr fridge. front kitchen. I weighed mine last weekend with 180l of water, full gas bottles, 2kv Honda, tools and loaded inside with what we travel with except for food. It came in at 2550kg but the ball weight was 330kg. The Jayco weight sticker in the boot (not the plate) says 2332kg and 112kg ball weight. My weighbridge operator guaranteed his was accurate (It is owned by our local council at the tip) so I don't know why there is such a large discrepancy. I tow with a 120 Prado with standard suspension and airbag helpers at 5 lb. It sits reasonably level before the WDH is fitted. We recently did 2000km and I tried to stick to 90 KPH but occasionally snuck up to 105KPH without realising as it travelled so well. I would like to get the ball weight down a tad but the boot is at the front. LoL. Bob

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A couple of photos to show weight distribution
AnswerID: 438291

Follow Up By: mattd - Wednesday, Dec 08, 2010 at 20:58

Wednesday, Dec 08, 2010 at 20:58
Hi Bob, Your setup looks very impressive and trust you will enjoy many travels. You mentioned a sticker in the boot and not the plate, I am assuming you have both a sticker and compliance plate in the boot. This is interesting as we only have a stamped compliance plate with ball weight of 83kg. This 83 KG is unladen of course. Am I right in assuming the 2332kg is unladen which then would be the tare weight of your caravan with ball of 112kg. We have the opposite issue to you and would like to get more weight on the front. Really appreciate your feedback, many thanks Matt
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FollowupID: 709990

Follow Up By: Member - Toyocrusa (NSW) - Thursday, Dec 09, 2010 at 07:16

Thursday, Dec 09, 2010 at 07:16
Hi again Matt. Thats correct. There is a printed sticker with the weights listed and then there is the compliance plate. Some weights on the plate are the same as the sticker. As others have said, weigh your van first. If the towball weight is extremely light it could be the source of your problem. Bob

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FollowupID: 710054

Follow Up By: mattd - Saturday, Dec 11, 2010 at 20:05

Saturday, Dec 11, 2010 at 20:05
Hi Bob, Thanks for going to all the trouble with the pictures of the sticker in the boot. I just found ours it was in in the folder and the figures are exact to the compliance plate. I agree the low ball weight is the main problem as we cannot forward load the van enough to gain the ideal 10% loaded ball weight. Sorry for the late response have been at work. We will now wait for Jayco to give us their findings. Why I posted my concern is there will be similar vans with this setup on the road and a real danger to everyone. Regards Matt.
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FollowupID: 710352

Follow Up By: Member - Toyocrusa (NSW) - Saturday, Dec 11, 2010 at 20:49

Saturday, Dec 11, 2010 at 20:49
No probs Matt. In my haste to respond I forgot to acknowledge your good travelling wishes. I intend to retire the end of next year and was lucky enough to find the van 2nd hand recently down in SA. Did the sale over the phone, went down and picked it up and wife and I had 2 weeks travelling back home. It was one of the most relaxing, enjoyable trips we have ever had so the next year can't go fast enough.
As an aside I was under the van today and found the filler pipes to the water tanks are full of algae already. They are about 30mm dia and clear plastic so I think I will look at changing them to 12mm hard plastic and run it through a filter system and use the mains pressure to fill the tanks. Going to take a bit of plumbing but I think it can be done. Have a great Christmas and festive break. Cheers, Bob
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FollowupID: 710359

Reply By: Member - Graham H (QLD) - Wednesday, Dec 08, 2010 at 21:14

Wednesday, Dec 08, 2010 at 21:14
The recommended ball weight is at least 10% of a loaded van and most would run at up to 15%mine is 2853 loaded and last time I weighed the ball weight with a HR scale it was 305kg. Has been that for over 30,000k and tows fine.

Road trains dont make it move very much at all..

get them light and they will snake like mad.

Maybe the wheels are too far forward.

Bad design ????????????


AnswerID: 438303

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