Is it just me???????
Submitted: Wednesday, Jan 12, 2011 at 09:51
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AdlelaideGeorge
I've just been to the TVan manufactuer's web site having seen Russell Coight flog the Topaz on tellie last night-at least I think it was Russell - it sounded like Russell!
I've navigated round and round the site and found a page where I can fill out a form - much like a Centrelink or ATO 'form' - that asks me for personal information in order to receive a 'brochure' - no - my name's not Bucket!
I don't even know if, after providing so many personal details, that brochure will give me with the most important thing...............a PRICE!
Why be sooooooooo shy about providing a price?? Even if it is only 'indicative' because of variouis options/models, surely most people are sophisticated enough to be able handle that and judge whether or not they should go any further with enquiries.
Is it just me??
[PS: I am 66 and grumpy - I just want to know the PRICE!!!!!!!!!!!!]
Reply By: GoneTroppo Member (FNQ) - Wednesday, Jan 12, 2011 at 10:01
Wednesday, Jan 12, 2011 at 10:01
I know what you mean, while I haven't seen the TVan site lately I have been so annoyed by others.
My view is if you're embarrassed to tell what you're trying to charge you're probably charging too much.
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Reply By: Ruffy-Dan - Wednesday, Jan 12, 2011 at 10:52
Wednesday, Jan 12, 2011 at 10:52
Hey George.
I think it's one of those scenarios that rather than being shy the manufacturer wants you to understand the product before you make a judgement on the price.
I can however suggest you try desert oak trak hire and sales. www.desertoak.com.au
Brain is a dealer for the T'vans and hires them out so he knows the product intimately.
Hope this helps,
Dan
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Follow Up By: Ruffy-Dan - Wednesday, Jan 12, 2011 at 12:25
Wednesday, Jan 12, 2011 at 12:25
Brian..... not Brain!
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Follow Up By: Wilko - Wednesday, Jan 12, 2011 at 16:33
Wednesday, Jan 12, 2011 at 16:33
Does that mean hes smart lol
Cheers Wilko
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Reply By: Shaker - Wednesday, Jan 12, 2011 at 11:38
Wednesday, Jan 12, 2011 at 11:38
You could always try the phone!
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Follow Up By: AdlelaideGeorge - Wednesday, Jan 12, 2011 at 16:20
Wednesday, Jan 12, 2011 at 16:20
mmmm not quite sure why I should "try the phone"...does it make any differance as to the price that wlill be quoted?? ...will it ensure I'm not a person that is unsophisicated and needs to be given a long sales speal to help me comprehend why the price is the price??...will it ensure that I'm not from a competitor just price checking??...will it make me feel manipulated at having to make a completely useless phone call when I should have been able to get at least an indicative price from the web site that I have already taken the trouble to find and navigate?? ...YES IT WILL!!!
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Reply By: Time - Wednesday, Jan 12, 2011 at 12:05
Wednesday, Jan 12, 2011 at 12:05
This one is $72,000 !!
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Follow Up By: Shaker - Wednesday, Jan 12, 2011 at 12:07
Wednesday, Jan 12, 2011 at 12:07
It isn't a Tvan!
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Follow Up By: Time - Wednesday, Jan 12, 2011 at 12:44
Wednesday, Jan 12, 2011 at 12:44
Your right it isn't a Tvan, it is a Topaz Murranji.
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Follow Up By: Time - Wednesday, Jan 12, 2011 at 12:45
Wednesday, Jan 12, 2011 at 12:45
- r + 're
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Follow Up By: Nomadic Navara - Wednesday, Jan 12, 2011 at 16:02
Wednesday, Jan 12, 2011 at 16:02
Katzmann's have their knickers in a twist. From the Track Trailer site - "Based on the same body and construction, the differences between models are the included options. The models are in order of specification * Mk11, Tanami, Canning & Murranji."
The Topaz is a caravan not a T-Van.
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Follow Up By: Shaker - Wednesday, Jan 12, 2011 at 16:05
Wednesday, Jan 12, 2011 at 16:05
The ad clearly says Topaz!
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Follow Up By: AdlelaideGeorge - Wednesday, Jan 12, 2011 at 16:28
Wednesday, Jan 12, 2011 at 16:28
Thanks Time - it is indeed the Topaz model that I was interested in and it is indeed $72,000!!!!!!!!
Geo
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Follow Up By: Nomadic Navara - Wednesday, Jan 12, 2011 at 16:37
Wednesday, Jan 12, 2011 at 16:37
The add asys - "CARAVAN TRACK TRAILER TOPAZ MURRANJI"
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Follow Up By: Shaker - Wednesday, Jan 12, 2011 at 17:03
Wednesday, Jan 12, 2011 at 17:03
As it should, because that is what it is! (without shouting)
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Reply By: SimonW - Wednesday, Jan 12, 2011 at 13:58
Wednesday, Jan 12, 2011 at 13:58
Hi There,
I recently received a Tvan price list for the models & options, I can scan & email if you send me an address.
cheers Simon.
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Follow Up By: AdlelaideGeorge - Wednesday, Jan 12, 2011 at 16:12
Wednesday, Jan 12, 2011 at 16:12
Thanks Simon - it is the Topaz I was interesting in but if it really is $70k+ it is not worth making any further enquiries as I couldn't possibly afford one......which was the point of my original post of course...
Geo
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Reply By: Wilko - Wednesday, Jan 12, 2011 at 16:31
Wednesday, Jan 12, 2011 at 16:31
Hi George,
I agree, I dont like how some businesses dont advertise the price or have price on application.
I do believe the Tvan is dear but
well and truly worth every cent.
I guess the businesses do it as some people buy on price, Its why the rubbish CT's coming out of China still get bought.
I also know that its a sales trick to get the person calling and once you have them on the phone use all the usual sales techniques to get them to buy.
Cheers Wilko
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Follow Up By: - mazcan - Wednesday, Jan 12, 2011 at 17:01
Wednesday, Jan 12, 2011 at 17:01
hi wilko
your spot on imho and it stops their oposition from undercutting an already qouted figure with a better option /price
once they get you on the phone they apply the blurb treatment to persuade those that havent decided yet
cheers
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Follow Up By: Michael ( Moss Vale NSW) - Wednesday, Jan 12, 2011 at 17:05
Wednesday, Jan 12, 2011 at 17:05
The Americans do it right!! Almost all prices are posted on their sites on most all items.. Here in oz, you still need to ring them after they show you a
pic of the item with almost no information... Michael
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Follow Up By: Shaker - Wednesday, Jan 12, 2011 at 18:44
Wednesday, Jan 12, 2011 at 18:44
Plumbers & electricians etc don't advertise their hourly rate, what's the difference?
I don't understand why people are too nervous to ring & ask for a price.
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Follow Up By: Wilko - Wednesday, Jan 12, 2011 at 19:16
Wednesday, Jan 12, 2011 at 19:16
Hi Shaker,
I don't mind asking for a price but someone like my dear old Ma wont call and ask for one cause she is a soft touch(in a nice way lol) and has trouble being rude if you get a pushy hard sell salesman (I on the other hand don't mind telling em to get bleep ed though).
A plumber in peakhill has his hourly rate advertised on his truck $40/hour flat rate and he gets a lot of work cause of it.
I think its rude and will tend to say bleep em and go else where Why waste my time, do they want my business?
Cheers Wilko
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Follow Up By: Michael ( Moss Vale NSW) - Wednesday, Jan 12, 2011 at 19:50
Wednesday, Jan 12, 2011 at 19:50
Shaker!! If prices are available online, a lot of homework and comparison can be done without ringing and tying uptheir staff, I thought it would be in the sellers best interest. Its a bit like someone selling a new set of tyres in the Trading post, Would you ring them to ask the price? I wouldnt, i would keep looking at the prices on the other sellers. To me, thats going back to the bad old days!! It doesnt make sense! regards Michael
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Follow Up By: Shaker - Wednesday, Jan 12, 2011 at 21:22
Wednesday, Jan 12, 2011 at 21:22
Maybe Track Trailer work on the theory that if you have to ask you can't afford one!
I just bought a new Vista RV even though I had to ring & ask the price.
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Follow Up By: nickb - Saturday, Jan 15, 2011 at 00:27
Saturday, Jan 15, 2011 at 00:27
On a side note:
$40/hr for a plumber??? No wonder he gets a lot of work!
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Reply By: Crackles - Wednesday, Jan 12, 2011 at 17:56
Wednesday, Jan 12, 2011 at 17:56
I'd think anyone that really wants & could afford a camper like that would have no problem picking up a phone & ringing, in fact if you leave your details they'll ring you. Depending on where you live the price could change considerably particually with the extensive list of options. I doubt Track are aiming their marketing at people who
shop on price & so don't put it online.
Cheers Craig...........
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Follow Up By: AdlelaideGeorge - Wednesday, Jan 12, 2011 at 19:23
Wednesday, Jan 12, 2011 at 19:23
did youse all spot Crackles deliberate mistake: "& could afford a camper like that" - can anyone explain to me how one knows whether or not one can "afford a camper like that" before picking up the 'phone and ringing to find out what the price is so they can make up their mind as to whether they can afford a camper like that and whether they should pick up the 'phone and ring to find out the price so they can make up their mind as to whether they can afford a camper like that and whetehr they should ring to find out the price to................like looking in a mirror that reflects the image in a mirror facing that mirror........
get the point???????
PUT THE PRICE ON THE WEBSITE!!!!!!!!!!!!!!!!!!!
[oops..... I shouted...]
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Follow Up By: Crackles - Wednesday, Jan 12, 2011 at 22:34
Wednesday, Jan 12, 2011 at 22:34
Gorge just like you don't need to check the price tag on a Porche to know you can't afford it, one look at the quality of a Topaz should tell you that you can't afford one of those either ;-)
Even if the price was listed it would need to be changed so regulary as the cost of materials varied. Then would the price on the web site be the same for a trailer from the dealer in
Perth as it is in
Melbourne? Of course not.
For a top dollar custom camper where the options are as endless as the needs & wants of the customer, it makes sense to have a salesman explain all the in's & outs together with the price.
Cheers Craig.........
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Follow Up By: Shaker - Wednesday, Jan 12, 2011 at 23:18
Wednesday, Jan 12, 2011 at 23:18
Craig, very
well put!
I can't believe all the fuss, particularly when Track are decent enough to provide a 1800 free call number.
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Reply By: dazza62 - Wednesday, Jan 12, 2011 at 20:52
Wednesday, Jan 12, 2011 at 20:52
Not wanting to be critical but......
IF YOU HAVE TO ASK THE PRICE YOU CAN'T AFFORD IT
Do Mercedes Benz & BMW have prices online? I would consider Track Trailer TVans & Topaz in the same class.
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Reply By: Member - Mark E (VIC) - Wednesday, Jan 12, 2011 at 21:47
Wednesday, Jan 12, 2011 at 21:47
Perhaps this is a little off topic, but I can vouch for the Tracktrailer as a company. I certainly cannot afford one of their Tvans at the moment, but I do have one of their older campers, a soft floor Desert Eagle.
I have had several dealings with the company in relation to modifications, repairs and question about a trailer that they built in 1997 and have had the best customer service that I could expect without having bought it from them new. They are prepared to spend time on the phone assisting and never once have I felt 'rushed' or that I was bothering them with time-wasting questions.
I have no doubt that I will, in the future, purchase either a Tvan or one of their hybrid caravans when I have less 'kid-committment' on my hard-earned $$
No affiliations etc...just a satisfied customer.
Cheers,
Mark
Ps I think their new Tvans run out at about $40k depending upon options etc...
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Follow Up By: Shaker - Wednesday, Jan 12, 2011 at 23:14
Wednesday, Jan 12, 2011 at 23:14
Track Desert Eagle would have to be one of the best soft floor campers ever built!
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Follow Up By: Member - Mark E (VIC) - Friday, Jan 14, 2011 at 22:59
Friday, Jan 14, 2011 at 22:59
Thanks Shaker,
PRetty happy with it. It's robust, basic but great design with lots of useable storage and from what I've seen of the market, I could probably sell it for more than I paid for it at the moment...
The MC2
suspension is absolutely amazing IMHO. Even on the worst corrugations the thing hardly moves at all....very stable.
Cheers,
Mark
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Follow Up By: Shaker - Saturday, Jan 15, 2011 at 08:33
Saturday, Jan 15, 2011 at 08:33
Mark, we did thousands of Outback kms with a Track Desert Eagle with 2 china mugs in the locker, & only sustained one small chip in one of them.
We now have a Vista RV Crossover that has very similar
suspension. We had always aspired to a Tvan, but the Vista just suited us a little better.
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