Cooper Tyres

Yep - it's not right - but the only remedy is to personally check the dates of manufacture code on the tyres. Much like checking the use-by and ingredients list on supermarket foods. As the bloke in the RAA commercial here in SA always asks......"Trev - who can you trust?".
Web search for "tyre age codes" will get plenty of sources.

John,
If they were within the 5 year period.
Waiver 2 would be you were using the wrong tyre pressures.
Waiver 3 would be you were travelling too fast.

I don't think you would have much hope from Coopers.

The best guarantee I ever had was the (now discontinued) beaurepairs damage insurance on my Goodyears.
I had 2 replaced, but they do deduct milage travelled, and charge for balancing. I was very happy with this.
You only know how good an insurance policy is when you claim.

Cheers,
Bill

Their latest STT is a very good tyre, but all the rest have thin sidewalls and stake too easily when you do desert travel.
Their advertising is over the top - they sponsor too many people to say good things.
Their warranty is almost unclaimable.
They can't spell "tyres"
And there's a lot of people who's ST's chipped badly and were blamed for mistreating them.

Compare this with Goodyear who don't offer any glossy warranties or advertising, but I know of 2 instances now where tyres were replaced for delamination which could easily have been blamed on the overloading or the severe conditions the tyres were operating in. And Bridgestone have replaced tyres for friends of mine when tyres haven't met expectations.

Or as far as warranties go, Bob Janes lifetime road hazard warranty (on Allrounder car tyres) and Beaurepaires puncture warranty (on Dunlop and Goodyear 4wd tyres) leave the Cooper warranty for dead.

But credit where credit's due, the Cooper tyres give good mileage for those who don't leave the bitumen.

I'm very happy with my Cooper ATR's - second set now - have not had a flat tyre . Been CSR , Cape York , Gulf Track , Coburg Pen, GCR , GRR , Flinders Ranges ....

We used Cooper ST/C's and destroyed 3 within 1000 kilometres due to weak side walls.

I was happy with the handling on the bitumen and dirt but they are no where near as strong as they make them out to be.

As for complaints.... yes there are more complaints regarding Coopers then any other brand and this may be because they sell more then any other brand.

The other sad thing is the amount of advertising and personal endorsements they do.... rumour has it that some of the people doing the endorsements are receiving 6 figure $$$$$$ bonuses.

We have since gone to Toyo Open Country M/T's and can not be happier..... except they don't make a size to suit our new 4x4.

John,
A friend had a similar situation a couple of years ago & could prove that they were almost out of warranty at purchase time. Took Him a lot of ranting raving etc. but in the end Coopers replaced the tyre AND paid for the vehicle repairs. Over $5000.00 worth. You have just got to push the right buttons I guess.
I would be going to the State distributor for whatever State you are in as a starting point.
Mike.

John T,
Your nephew has both Statutory and Specific warranties related to the purchase.
The published information related to Cooper Tyres in Australia has specific warranties related to Date Of Purchase time limits. These are 72 months specifically for manufacturing faults. The tyres would therefore require independent engineering evaulation and related findings of fault prior to initiating litigation by way of a statement of claim. These actions are best taken in the Federal Court.
The implied warranties related to the old Trade Practices Act now the Competition and Consumer Act are quite onerous in respect of franchisees and their warranties for goods sold.
These goods not only must be of an acceptable quality they must also be guaranteed that they are reasonably fit for the purpose disclosed and intended.

Clearly tyres that delaminate during use are of questionable quality and if fitted by the dealer are also subject to purpose disclosure terms.
Your nephews insurance company legal office may have an interest here in relation to the above.
Hope this helps.

I would be fairly sure that an illegal clause under our fair trading act

ok - seems theres some porkies getting told and mistruths being spread

first of all

porky 1 - the tyres are warrantied from date of manafacture
- this would be an illegal clasue and is in fact specifically NOT the case according to coopers website they are warrantied from date of purchase of course



porky 2

the tyres are only warrantied in Melbourne Sydney and Brisbane
- not so the milage GARANTEE only applies to soccermums on the east coast

but manafacturers waranty lasts anywhere for the life of the tread

now im not saying they dont try and squirm out of any of this but if someone want push to go to shove, this is the firt place you would point

Cooper’s Manufacturer’s Warranty
What is covered and for how long?
Cooper warrants to the original purchaser that if a Cooper tyre becomes unserviceable in private vehicle use as a result of a defect in workmanship or materials during the tread life (see definition), it will be replaced as defined below.

Tread Life
When the tread becomes worn down to 1.6mm (shown by tread wear indicators moulded into the tread grooves) the tyre is worn out and this warranty ends.

Replacement Charge
The replacement charge will be determined by multiplying the consumer’s original purchase price by the percentage of original tread depth worn from the tyre. The consumer must pay for mounting, balancing and any other additional charges, or the acceptance by the consumer of a higher priced replacement tyre.

What is not covered?

This warranty does not cover tyres that become unserviceable due to:

Conditions resulting from road hazards, such as cuts, snags or punctures.
Conditions resulting from improper installation, wheel misalignment, or tyre/wheel assembly imbalance.
Conditions resulting from consumer damage, such as improper tyre and vehicle maintenance, misuse, abuse, accident.
Passenger car tyres used in any commercial application.
Ride complaints after the first 1mm tread wear.
Ozone or weather cracking on tyres over four (4) years from date of purchase OR tyres that are worn to 1.6mm tread depth or more than 72 months old (based on date of purchase) whichever comes first.

Tammy

The Garage owner in Marble Bar Servo loves Cooper tyres.......xxxxXXXXXxxxxxx

He simply adores them

He made a small fortume, over the years, replacing them, as they cannot hack the conditions, they are supposed to..

As he said to me .." why should I complain, I made lots o $$$$$'s repairing/replacing them.

Cheers
Bucky