Thursday, Jun 02, 2011 at 16:10
Shaker - Hey mate you will be happy to know that I had not noticed that the download had removed the 4WD Tracks Icon.
Anyways - Navman offer the following to anyone who downloaded the update and had problems
Dear Tony,
Thank you for contacting the Navman Team.
I sincerely apologize for the inconvenience. With regard to your concern, we are fully aware of this situation and we're now working on a fix for it. Rest assured that you will be notified once this fix and ready.
Meanwhile, you may reinstall the preloaded map in your device to make 4WD tracks appear in your device again. You may follow
the steps below:
If you haven’t installed the NavDesk yet, insert the original DVD that came with the device to a computer with a DVD drive and an operating system of either Window XP, Vista, or 7. Click Install the NavDesk and follow the prompt. However, if the NavDesk is already installed on your computer, open the application and connect your device to the computer using the Mini USB cable.
Once the NavDesk is open, click MY NAVMAN and hit RECOVER KEYS.
Right after that, go to MY MAPS and under MAP SOURCE, tick the box of Australia and hit INSTALL MAPS. In the pop-up box, select the internal memory of the device and hit TRANSFER NOW (Please make sure that the DVD is inserted on the computer during this process).
Once completed, close your NavDesk software prior to removing the device from the computer. Your device should now function as normal again.
If you have any further queries, please do not hesitate to contact us. We’ll be more than happy to assist you.
Regards, Richard
Customer Support
DDI: +61 2 9879 9000
Navman Technology
Navman Australia
PO Box 3090,
Monash Park NSW 2111 Australia
Hi, Good day!
Please see instructions below.
Open Navdesk Software
Go to My Maps > View Installed Maps > My Navman Column > Highlight the device and remove maps below
Insert the DVD > Go to My Navman option > Recover Keys
Go to My Maps > Open DVD drive below Loadable Maps
Install Maps and Transfer Now for Australia
My Subscriptions > Recover Subscriptions
Application Gallery > Reset to default main menu settings
If you need further assistance, please don’t hesitate to contact us.
Regards, Devy Navman Team
Cheers Tony
AnswerID:
456158