Navman MY75T Problems

Submitted: Thursday, Apr 07, 2011 at 15:19
ThreadID: 85486 Views:8577 Replies:9 FollowUps:11
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After throwing my new Garmin Nuvi 1350 into the bottom drawer after realising my Golden Retriever could pick better routes, I though I would spend more & get a better GPS taht incorporated 4WD tracks.

So I decided to buy the Navman MY75T, all was fine until I logged on to register it & was informed that there was a more recent map set available for download, that was when the problems started.
The purpose of this thread is not to denigrate Navman, but merely to warn current & future owners not to try to update their maps as it will corrupt the GPS & remove all POIs.

After 4 hours & numerous calls to the Navman support "help desk" in the Phillippines I finally conceded defeat & the GPS is now on the way back for a refund.

I am sure that the MY75T is a good GPS, but they admitted that there were problems with map downloads causing issues with the MY75T only.
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Reply By: vk1dx - Thursday, Apr 07, 2011 at 16:35

Thursday, Apr 07, 2011 at 16:35
And this is the future of IT.

Thank heavens I got out of it. No decent software developer should release any program or data pack with errors. And from what I see these days its the norm across the industry. Write a bit of code and release it. No complaints = god code. Hmmm

And they blame windows.Well write around it and test properly. Thats what I did. Just shooting the breeze in sympathy.

Bad luck mate.

AnswerID: 450594

Follow Up By: Shaker - Thursday, Apr 07, 2011 at 18:41

Thursday, Apr 07, 2011 at 18:41
Reloading the software was one of the things they made me try.
FollowupID: 723072

Follow Up By: vk1dx - Thursday, Apr 07, 2011 at 22:12

Thursday, Apr 07, 2011 at 22:12
What! Reloading the errors?

Oh well. Maybe I am wrong but it is so reminiscent of what help desks and ISP help staff ask you to do. Reboot the router or modem.

I hope it turns out okay. We have had a few gliches with the VMS as well. And I think we paid more for that. But it was fixed with a couple of emails. Maybe lucky!!

For fune I scanned a centerfold and loaded it as a map. It worked. What a drive. Around a couple of Bungle Bungle like mountains and down the western slopes to . . .

I had to ditch it when the boss saw it though.


FollowupID: 723107

Reply By: Tonyfish#58 - Thursday, Apr 07, 2011 at 16:50

Thursday, Apr 07, 2011 at 16:50
Weird - I did the same thing and all went well - 205mb download though

Still following threads to see if it can be unlocked to put in some other Maps

Cheers Tony
AnswerID: 450595

Reply By: Member - Trouper (NSW) - Thursday, Apr 07, 2011 at 16:53

Thursday, Apr 07, 2011 at 16:53
Should have stayed with the Garmin.......better the devil you know

AnswerID: 450597

Follow Up By: Shaker - Thursday, Apr 07, 2011 at 22:35

Thursday, Apr 07, 2011 at 22:35
The best "devil" for street navigation seems to be my Ebay Chinese cheapie!
Mapping software is IGO 8, which seems to be very hard to beat.
FollowupID: 723110

Reply By: snoopyone - Thursday, Apr 07, 2011 at 18:32

Thursday, Apr 07, 2011 at 18:32
No should have bought a Tom Tom and got 18 months of maps for $48


None of them are perfect It depends on how you set up your preferences really.

I went to a part of town I wasnt sure of the other day and it took me a strange way.

Turned out I had put in a number on the north facing side of the street when I wanted the south facing so it took me around the back way to get me facing correct for the info I put in.

GIGO was alive and well.

AnswerID: 450601

Follow Up By: Shaker - Thursday, Apr 07, 2011 at 18:45

Thursday, Apr 07, 2011 at 18:45
It is about my 5th or 6th GPS, so I am familiar with how to set route preferences, trouble is now they are over complicating things with:

Shortest Route
Easiest Route
Economical Route
Fastest Route

Anyway, my problem was in trying to upgrade maps, not use them.

Navman did admit that there is an issue with the MY75T trying to upgrade maps.
FollowupID: 723075

Follow Up By: Tonyfish#58 - Thursday, Apr 07, 2011 at 18:48

Thursday, Apr 07, 2011 at 18:48
I get 3 Years of Map updates for Zero :-)

I must have got lucky doing the download, which is good for me :-)

Shame Shaker had an issue, seems a good enough unit - Basic map but that is all I need.

Cheers Tony
FollowupID: 723076

Follow Up By: Member - John B2 (VIC) - Thursday, Apr 07, 2011 at 19:00

Thursday, Apr 07, 2011 at 19:00

It is called progress

You now have more options to choose from and to give you a clearview

FollowupID: 723080

Follow Up By: Shaker - Thursday, Apr 07, 2011 at 22:35

Thursday, Apr 07, 2011 at 22:35
It has to work first!
FollowupID: 723111

Reply By: S Paul - VIC - Thursday, Apr 07, 2011 at 22:56

Thursday, Apr 07, 2011 at 22:56
I was given a MY75T as a retirement present last week - Did exactly the same thing - error shown " Some Maps did not load correctly" ..
After removing Maps software and travel books - Then re-loading from the DVD it now works again but not with the "new" maps ...

As I have 3 years of Maps - I wonder if this will happen again ?

I too have a Chinese cheapie Amigo Igo and it is unlocked and runs Windows CE with Oziexplorer and the Nat maps from 2005 - good enough for where I go ..


AnswerID: 450630

Follow Up By: Shaker - Friday, Apr 08, 2011 at 13:36

Friday, Apr 08, 2011 at 13:36
Thank you, I'm sure some of the others thought that I had no idea!
FollowupID: 723151

Reply By: Gronk - Thursday, Apr 07, 2011 at 23:39

Thursday, Apr 07, 2011 at 23:39
I'll buy the crappy Garmin off you for $80 !!!!!
AnswerID: 450635

Follow Up By: Shaker - Friday, Apr 08, 2011 at 13:37

Friday, Apr 08, 2011 at 13:37
Sorry, looks like I will using it again, anyway it worth alot more than $80.
I have a Garmin Nuvi 310 that you can have for $80.00.
FollowupID: 723152

Reply By: Member - Doug T (NT) - Sunday, Apr 10, 2011 at 02:29

Sunday, Apr 10, 2011 at 02:29
The problem I see with a lot of Garmin owners is that they get it from places like Harvey Norman or DSE, etc. these retailers don't add anything like POI's for RL & S Cameras, but back to the problems, people get it, stick it in the car and think that's all there is to it, I have checked some for tourists that call in here and the setting is still on medium instead of highest , many minor roads will not show until the setting is on Highest and then I hear them say ....the road they're looking for isn't in it...
Using mapsource on the PC just now for a check on the streets in my town , they didn't appear until zoomed to 200m, at lowest it was 70m zoom, I think most would drive the country roads with a zoom of around 500m to 2Klm so if your GPS is set to medium then a minor road will not appear.
As for outback tracks, Garmin Topo is good,

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AnswerID: 450817

Follow Up By: Shaker - Sunday, Apr 10, 2011 at 12:44

Sunday, Apr 10, 2011 at 12:44
The Nuvi 310 is a better GPS than the Nuvi 1350, it certainly picks better routes.
Garmin Topo is OK, I have used it with the 310 quite extensively.
FollowupID: 723376

Reply By: Rodney O - Tuesday, May 10, 2011 at 22:18

Tuesday, May 10, 2011 at 22:18
As I am a bit of an IT guru, I had a look at the mapshigh.xml file and found right at the end of the file the following code

I looked in the directory POIType on the navman when it was connected to the computer and found the the .map file referenced above was not installed on the navman.

I opened the download map iso using Daemon tools lite (any iso file reader will do the trick) and copied the file to the navman. I disconnected the navman, it rebooted loaded the maps and guess what "No Error". I check out the POI's like fuel, food etc and they are now all working.

Hope it helps.
AnswerID: 453906

Follow Up By: Shaker - Wednesday, May 11, 2011 at 11:54

Wednesday, May 11, 2011 at 11:54
Well done!
It's a shame Navman tech help isn't as clued up, unforunately it is too late for me, as I returned the Navman for a full refund.
I wonder how it will be before they change their name, as they have in my industry (marine).
FollowupID: 726749

Reply By: Tonyfish#58 - Thursday, Jun 02, 2011 at 16:10

Thursday, Jun 02, 2011 at 16:10
Shaker - Hey mate you will be happy to know that I had not noticed that the download had removed the 4WD Tracks Icon.

Anyways - Navman offer the following to anyone who downloaded the update and had problems

Dear Tony,

Thank you for contacting the Navman Team.

I sincerely apologize for the inconvenience. With regard to your concern, we are fully aware of this situation and we're now working on a fix for it. Rest assured that you will be notified once this fix and ready.

Meanwhile, you may reinstall the preloaded map in your device to make 4WD tracks appear in your device again. You may follow the steps below:

If you haven’t installed the NavDesk yet, insert the original DVD that came with the device to a computer with a DVD drive and an operating system of either Window XP, Vista, or 7. Click Install the NavDesk and follow the prompt. However, if the NavDesk is already installed on your computer, open the application and connect your device to the computer using the Mini USB cable.
Once the NavDesk is open, click MY NAVMAN and hit RECOVER KEYS.
Right after that, go to MY MAPS and under MAP SOURCE, tick the box of Australia and hit INSTALL MAPS. In the pop-up box, select the internal memory of the device and hit TRANSFER NOW (Please make sure that the DVD is inserted on the computer during this process).
Once completed, close your NavDesk software prior to removing the device from the computer. Your device should now function as normal again.

If you have any further queries, please do not hesitate to contact us. We’ll be more than happy to assist you.

Regards, Richard

Customer Support
DDI: +61 2 9879 9000
Navman Technology
Navman Australia
PO Box 3090, Monash Park NSW 2111 Australia

Hi, Good day!

Please see instructions below.

Open Navdesk Software
Go to My Maps > View Installed Maps > My Navman Column > Highlight the device and remove maps below
Insert the DVD > Go to My Navman option > Recover Keys
Go to My Maps > Open DVD drive below Loadable Maps
Install Maps and Transfer Now for Australia
My Subscriptions > Recover Subscriptions
Application Gallery > Reset to default main menu settings

If you need further assistance, please don’t hesitate to contact us.

Regards, Devy Navman Team

Cheers Tony

AnswerID: 456158

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