Hema Navigator
Submitted: Wednesday, Jun 29, 2011 at 21:02
ThreadID:
87289
Views:
3989
Replies:
4
FollowUps:
8
This Thread has been Archived
Member - George S
I have just bought a Hema Navigator and cannot use it fully as I cannot download "Windows Mobile Device Centre" from Windows Update. This is essential software without which nothing much happens. I have Vista 32 bit system.
Furthermore half the maps on the disk from HN5i Memory Map cannot be loaded. The system locks up. All in all, I have spent a whole day, up to now, trying to fix problems I bought for $809 without success
Can anyone help?
Reply By: Member - Stephen L (Clare SA) - Wednesday, Jun 29, 2011 at 21:15
Wednesday, Jun 29, 2011 at 21:15
Hi George
Firstly I do not know why you wanted to upgrade a new unit out of the box.
There is no need to load any of the maps, they are pre installed on the micro SD card.
It should be a matter of connecting the unit up to power, mount the unit in a suitable location inside your vehicle, pressing the power button and go from there.
Once the main screen come on, you then select one of the 3 navigation systems that you want to use.
Do you have the card inserted properly?
Other than that it sounds very strange. Have you contacted the place where you purchased it from.
No doubt there will be other that make come to your rescue.
Cheers
Stephen
AnswerID:
458813
Follow Up By: Member - George S - Thursday, Jun 30, 2011 at 18:30
Thursday, Jun 30, 2011 at 18:30
Thanks for your interest. I need to couple the unit with my laptop. To do that my laptop has to recognise the unit. See page 10 of the instruction book and paragraph 2.2. I need " Windowsw Mobile Device Centre" as a download.
FollowupID:
732457
Reply By: The Explorer - Wednesday, Jun 29, 2011 at 21:18
Wednesday, Jun 29, 2011 at 21:18
Hi
Try downloading the "Windows Mobile Device Centre" from the HN website. You may have more joy...
HN5i Software & Updates
Cant help with the Memory Map problem. Could be a variety of issues (not necessarily related to HN) and information provided is a bit vague. Where are you trying to load maps on the disc to..the PC?
Cheers
Greg
| I sent one final shout after him to stick to the track, to which he replied “All right,” That was the last ever seen of Gibson - E Giles 23 April 1874 Lifetime Member
My Profile My Blog Send Message
Moderator |
AnswerID:
458815
Follow Up By: Member - George S - Thursday, Jun 30, 2011 at 18:39
Thursday, Jun 30, 2011 at 18:39
Thanks Greg. This is the best answer. This will solve the problem of downloading the software "Windows Mobile Device Centre".
My other problem is that the CD supplied only partly loaded The Memory Maps
onto my laptop and half the maps are missing. I shall tackle Hema about that.
FollowupID:
732461
Reply By: Member - Michael P (QLD) - Wednesday, Jun 29, 2011 at 21:43
Wednesday, Jun 29, 2011 at 21:43
George,
Do you have Active Sync installed on your computer?
Mike.
AnswerID:
458820
Follow Up By: The Explorer - Wednesday, Jun 29, 2011 at 21:52
Wednesday, Jun 29, 2011 at 21:52
Hi
Activsync wont work on Vista...hence discussion about Windows Mobile Device Center.
Cheers
Greg
| I sent one final shout after him to stick to the track, to which he replied “All right,” That was the last ever seen of Gibson - E Giles 23 April 1874 Lifetime Member
My Profile My Blog Send Message
Moderator |
FollowupID:
732347
Follow Up By: Member -Dodger - Thursday, Jun 30, 2011 at 16:45
Thursday, Jun 30, 2011 at 16:45
I have windows Vista 32 bit and active sinc works on it with my hema.
FollowupID:
732440
Follow Up By: The Explorer - Thursday, Jun 30, 2011 at 16:57
Thursday, Jun 30, 2011 at 16:57
Oh
well - my misytake. I dont have Vista but just read info from others that said ActSync wont work with Vista...
Example
though that was a while ago...maybe it is dependant on a range of factors.
Either way suggest George gives Windows Update the flick and use the
Hema update page to download Windows Mobile Device Center.
Cheers
Greg
| I sent one final shout after him to stick to the track, to which he replied “All right,” That was the last ever seen of Gibson - E Giles 23 April 1874 Lifetime Member
My Profile My Blog Send Message
Moderator |
FollowupID:
732443
Follow Up By: Member - Michael P (QLD) - Thursday, Jun 30, 2011 at 17:38
Thursday, Jun 30, 2011 at 17:38
Greg,
The manual for the HN5i does say Mobile Device Centre for win7 & Vista, Active Sync for XP. You can sleep tonight now LOL.
When I opened my mouth yesterday was going from memory & didn't fully read the post.
Mike.
FollowupID:
732449
Follow Up By: The Explorer - Thursday, Jun 30, 2011 at 18:01
Thursday, Jun 30, 2011 at 18:01
Hi
There was never any doubt in my mind that WMDC was the recommended option for Vista (even if AS does work as
well) so wasnt losing any sleep.
This thread prompted me to load WMDC onto my Win 7 netbook. It connected to the Hema fine, though I did note that it also connected as an external hard drive without using WMDC anyway. So not sure if AS or WMDC is needed for simple file transfer anyway. Maybe for software updates?
Cheers
Greg
| I sent one final shout after him to stick to the track, to which he replied “All right,” That was the last ever seen of Gibson - E Giles 23 April 1874 Lifetime Member
My Profile My Blog Send Message
Moderator |
FollowupID:
732452
Reply By: napalm_999 - Wednesday, Jun 29, 2011 at 21:52
Wednesday, Jun 29, 2011 at 21:52
I would be happy to help George, you'll just need to explain what the problem is a bit further.
Are you trying to load new maps (I.e. purchased after buying the Hema) or are you trying to get the original maps to work?
To get around your first problem of Windows Mobile Device Centre, crack out the SD card adaptor and shove it straight into your pc and work on it there.
My best advice to anyone fiddling with maps (or any settings) on these devices is to do it with the SD card our of the navigator. Also, I would strongly recommend backing up this card the moment you take it out of the box. Being a bit of nerd boy, first thing I did was dive into the memory and have a fiddle. Bad move. Very easily corrupted and disjointed file strucutre. Luckily I learnt my lesson from pulling electrics apart as a kid and had a complete copy that I could replace the now buggered copy on the SD card.
Let me know what you're trying to do George and I'll see what I can do.
AnswerID:
458822
Follow Up By: Member - George S - Thursday, Jun 30, 2011 at 19:13
Thursday, Jun 30, 2011 at 19:13
Thanks for your offer to help. I have Vista on my laptop and it required "Windows Mobile Device Centre' to recognise the Hema unit. I have been given Hema's download centre and that has solved the problem. Windows Update was not allowing me to download it.
FollowupID:
732469