Hema Navigator
Submitted: Wednesday, Jun 29, 2011 at 21:02
ThreadID:
87289
Views:
4159
Replies:
4
FollowUps:
8
This Thread has been Archived
Member - George S
I have just bought a Hema Navigator and cannot use it fully as I cannot download "Windows Mobile Device Centre" from Windows Update. This is essential software without which nothing much happens. I have Vista 32 bit system.
Furthermore half the maps on the disk from HN5i Memory Map cannot be loaded. The system locks up. All in all, I have spent a whole day, up to now, trying to fix problems I bought for $809 without success
Can anyone help?
Reply By: Member - Stephen L (Clare SA) - Wednesday, Jun 29, 2011 at 21:15
Wednesday, Jun 29, 2011 at 21:15
Hi George
Firstly I do not know why you wanted to upgrade a new unit out of the box.
There is no need to load any of the maps, they are pre installed on the micro SD card.
It should be a matter of connecting the unit up to power, mount the unit in a suitable location inside your vehicle, pressing the power button and go from there.
Once the main screen come on, you then select one of the 3 navigation systems that you want to use.
Do you have the card inserted properly?
Other than that it sounds very strange. Have you contacted the place where you purchased it from.
No doubt there will be other that make come to your rescue.
Cheers
Stephen
AnswerID:
458813
Follow Up By: Member - George S - Thursday, Jun 30, 2011 at 18:30
Thursday, Jun 30, 2011 at 18:30
Thanks for your interest. I need to couple the unit with my laptop. To do that my laptop has to recognise the unit. See page 10 of the instruction book and paragraph 2.2. I need " Windowsw Mobile Device Centre" as a download.
FollowupID:
732457
Reply By: napalm_999 - Wednesday, Jun 29, 2011 at 21:52
Wednesday, Jun 29, 2011 at 21:52
I would be happy to help George, you'll just need to explain what the problem is a bit further.
Are you trying to load new maps (I.e. purchased after buying the Hema) or are you trying to get the original maps to work?
To get around your first problem of Windows Mobile Device Centre, crack out the SD card adaptor and shove it straight into your pc and work on it there.
My best advice to anyone fiddling with maps (or any settings) on these devices is to do it with the SD card our of the navigator. Also, I would strongly recommend backing up this card the moment you take it out of the box. Being a bit of nerd boy, first thing I did was dive into the memory and have a fiddle. Bad move. Very easily corrupted and disjointed file strucutre. Luckily I learnt my lesson from pulling electrics apart as a kid and had a complete copy that I could replace the now buggered copy on the SD card.
Let me know what you're trying to do George and I'll see what I can do.
AnswerID:
458822
Follow Up By: Member - George S - Thursday, Jun 30, 2011 at 19:13
Thursday, Jun 30, 2011 at 19:13
Thanks for your offer to help. I have Vista on my laptop and it required "Windows Mobile Device Centre' to recognise the Hema unit. I have been given Hema's download centre and that has solved the problem. Windows Update was not allowing me to download it.
FollowupID:
732469