Wednesday, Dec 07, 2011 at 14:05
Hang on Kevin, you did not mention what model of CF60 you have.... there are four model changes since introduction and only the Vera models have a set button.... a bit of information goes a long way.
And no I don't sit at a computer all day, my day starts at 6am and finishes somewhere around 8pm.... when I get on the computer it's between jobs having a break!
Kevin "jumping to conclusions" had nothing to do with your post.... it was directed at other who DON'T start with the basics and pull things out of thin air with out all the facts.
Much like a car pulling to the left..... some would say " you need a wheel alignment or your brakes could be out of balance"..... how about starting at the basics and asking "is your tyre pressure OK".... simple hey.
You would of heard the thing about the person calling the computer help line...... after going through everything with the knowledgeable customer the guy at the call center asked "is it plugged in" a slight pause and the reply came back " I knew I forgot something".
We are in the service industries and the strange things we see from those knowing better you could write a book about ...... try getting a call out and travelling 500 kilometers to push a clearly marked button.... the customer was asked before over the phone about the button and his reply was "of course I have turned it on and pushed the button", I think it cost him about $1200 for his mistake.
So I think your jumping to conclusions that I made the comment about you... that I clearly didn't.
Simplest way to solve a problem is obtain as much information about the item, the issues and start from scratch.
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