Aussie company standing by customer.
Submitted: Monday, Jan 23, 2012 at 19:07
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howesy
Every vehicle I have had over last 10 years I have put in an Aussie Desert Cooler radiator and had no more "I'm getting hot" issues.
The latest one developed a leak and I left it a while and it was hard for the local repairer to get a seal on the tank he said that the coolant seemed to have impregnated the brass/copper. I wrote to Aussie Desert Cooler and asked for advice and that's all just advice I didnt ask for anything off them and was gob smacked when they wrote back to their long standing customer and informed me they were making me a brand new heavy duty aluminum one and would post it out all free of charge. I have been driving for over 30 years and a real car enthusiast for all that time and I have never know an Australian or any other company to be so generous to me or stand by their customer so much and to say I'm impressed by a mile is an understatement.
Reply By: Flighty ( WA ) - Tuesday, Jan 24, 2012 at 10:33
Tuesday, Jan 24, 2012 at 10:33
Howesy
Aussie Desert Cooler's had a stand at this years Motorvation in
Perth here,only just a couple of weeks ago.
I think the gentleman's name is Norm and I must say they do have some very impressive gear for all types of cars from Mum's shopping trolley right up to 700 HP+ drag cars.
Good to see that type of back-up & support to a product.
Cheers
Paul
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Follow Up By: howesy - Wednesday, Jan 25, 2012 at 16:36
Wednesday, Jan 25, 2012 at 16:36
It was actually Norm who dealt with it and arranged the new one. Never met the guy but whenever I have spoken to him he has always seemed a reasonable bloke.
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