Friday, Jun 01, 2012 at 13:54
RedArc are made in Australia... Ctek in Sweden and China.
You can phone the manufacture RedArc direct for there a recommendation unlike Ctek.
Bainbridge is an importer of Ctek gear along with the other 3 in Australia.
If your a reseller or an auto elect who doesn't deal with Bainbridge but you source Ctek from one of the other 3 importers; chances are Bainbridge is not going to know you from a bar of soap and will only recommend who they sell to good or bad.
RedArc has a listing of resellers and installers, nearly all RedArc resellers and installers are know to RedArc directly along with their quality of workmanship no matter what wholesaler they source to product from.
RedArc has a very personnel approach to wholesalers,reseller and installers of their products.
If you have a problem with Ctek gear and the guy who sold it to you doesn't want anything to do with you, you have to find which one of the 4 importers it came from and if you can't bad luck..... the other importers will not care, we had this happen to a customer of ours that had a failed Ctek and the importer who we deal with for Ctek gear looked up the serial number and it didn't come from them, there was nothing they could do.
If you have a problem with RedArc and you don't know where it can from you go through RedArc and they will handle the warranty claim or repair directly.
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