Sat Phone - SIM Card

The mobile Telstra sim/accounts must be postpaid ie on a plan, I use both a next G and gsm sim's on our 9500 iridium.
Be aware that the call costs are VERY high if using the mobile sim, much higher than the sat costs and are charged for both incoming and outgoing.
I also wouldn't rely on the international roaming being enabled, it takes me several goes to get it enabled with the numbnuts at Telstra. It also "disappears" at regular intervals, go figure.

International roaming isn't enabled. Trust me.

Get them to confirm it again. You can't test this unless you go overseas, not calling overseas. You have international calling enabled which doesn't help you.

Common problem.

Just to check a few things, David.

When you switch your 9555 on do you get a message on the screen indicating that you're been connected to the Iridium network? If you connect to the Iridium network ok it means that international roaming has been activated on your mobile account by Telstra, and that Iridium recognises your account.

Your post indicates that you get the recorded message after you've dialled the number you want. Is this correct? One way to test this is to insert your sim in the 9555 and switch it on; then call your mobile number (the sim in the 9555) and see if the 9555 rings. DON'T ANSWER IT IF IT RINGS - IT WILL COST YOU ABOUT $4.00.

On my 9505 I don't insert the country code for domestic numbers - I just dial the area code and telephone number.

This can be frustrating, as you typically have to deal with three parts of Telstra who are difficult to contact, don't like speaking with each other, and are quite happy to pass you off to the other two parties.

George_M

Thanks everyone, looks like I'll be ringing Telstra again.

Regards
Dave