Swift Caravan Cook top and Griller

Hi George,
We have a Swift 500 Series Oven and Cooktop in our van and we were having trouble getting the oven up to temperature. I left a message on their web page under 'contact us' and a gentleman rang within a day or two and told us what was needed to fix the problem and even posted the new part to us at no cost - even though our van is over 3 years old. We are very happy with their service and certainly didn't find them difficult to contact.
Cheers

George
We too have a Swift cooker in our new (3 month old) 5'er.

My wife did some cheese toasties and the control knobs above the griller at the front melted !
I tried to contact Swift and finally got a young lady who said she would pass on the message to the technical dept. and they would ring me.

Well after week I contacted them again and was again promised a return call.No joy again !

I then rang my rv manufacturer and explained the situation and they gave me a direct contact number for the technical dept.

I rang straight away and explained the fault and was sent out a new set of knobs and asked to return the old one's for testing.

The new knobs get very hot too, my wife now is scared to use it on high in case the knobs melt again.

We are fulltime on the road so am waiting till I get back to Perth then will get the stove checked out as I feel something is definitely wrong with the griller.

The tech guys name is Fabio and his number is 0409 025 122.

Good luck.