Excellent customer service from EO shop.

Submitted: Wednesday, Oct 17, 2012 at 19:39
ThreadID: 98602 Views:1975 Replies:2 FollowUps:0
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A big thank you to the EO shop and Adele. My order arrived today and included a Sea to Summit hanging toiletries bag and a 3 pack of goo toobs and go tubs which I had bought from the shop only a few weeks ago. They and a number of other items, including a very expensive electric toothbrush were stolen while I was staying in Mallacoota recently, when I inadvertently left the toiletries bag behind after showering in amenities on my very first night. By the time I returned to search for them they were gone! It was a very expensive mistake and a sad reminder that not everyone is honest.

Adele very kindly offered me a generous discount if I decided to replace these items after I wrote about my experience in a recent blog, so on my return I took up the offer.
Once again.. thanks for looking after me....and for excellent customer service

regards,
Heather MG
Of all the paths you take in life, make sure a few of them are dirt. John Muir

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Reply By: ExplorOz Team - Adele - Wednesday, Oct 17, 2012 at 20:00

Wednesday, Oct 17, 2012 at 20:00
Hi Heather,

You're welcome - glad I could help with this.
Online Shop- Adele

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Reply By: Member - Terra'Mer - Thursday, Oct 18, 2012 at 13:48

Thursday, Oct 18, 2012 at 13:48
Here! Here!
Super service :)
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