Broken heat pump

Hi Cherry,
Not sure what your daughters mechanic is calling a "heat pump" but I have heard of the system refrigerators use being referred to as a heat pump. Maybe get the mechanic to put the whole lot in writing and explaining the problem as well.


Cheers
Pop

I would be concerned the mechanic doesn't know the common terms of automotive components. Although the airconditioning compressor pumps gas and could be called a heat pump I suppose. As for an injector plug? never heard the term in relation to vehicles.

I agree with pop above, some definite clarity as to what is meant is most important otherwise it is just $2500 for something that no one can identify..

Heat pumps, injector plugs? Sounds suspect to me. I have been in the business of explaining technical automotive systems for 40 years and I have no idea what he means.

I wouldn't be blaming the mechanic just yet.

We have customers come in saying they have been told this is broken and in some cases things we have never heard of before only to find out from the original repairer it's something else.....

Or the other classic is "it was only done 4 months ago"..... only to find out through service records it was done 3 years ago..... Or "they replaced everything and it cost me $300.00", when to replace every thing it would of cost $$$$.

Surprising how customers can get so confused and call things something else no matter how much you explain to them what it is.

It's almost like they (the customer) find another word similar in there brain and it defaults to that.

And cherrywipe.... it would be nice if you provided a bit more information on the vehicle..... year, model, engine.

They also have a tendency to get prices confused.

Have you spoken the the mechanic yourself?

So if you must; it's OK to blame the mechanic.... we have broad shoulders and I'm sure doctors have to cope with the same.