new Pioneer camper trailer range - anyone seen them?

The Cook and I had an Argyle for 5 years until about 18 months ago. Good camper which had a few faults but nothing serious. The factory was not far from where we lived so if we wanted anything we just popped in to see the owner (Robin) and he was always helpful.
Since they were taken over and moved to Melbourne I haven't had much to do with them but a bloke I know had trouble with his suspension (not sure which model) but the agent in Perth shipped it to Melbourne where it was fixed and shipped back at no cost to them.
Bit of a contrast to the treatment we've received from a Melbourne van manufacturer who won't even talk to us!
AlanH.

My only issue with the Pioneer was that it was way oversprung, like most campers on the market today. I changed the coils for lighter rated ones & it was much, much better.

I don't understand why manufacturers are obsessed with 'heavy duty, they know the ATM & should spring the trailer accordingly, as I said to Pioneer, the trailer will never be going to loaded with wet crushed rock or brickies sand, until the springs compress or flex the shock absorbers get a free ride & the only suspension is in the tyre walls!

I have to agree Shaker, it would bounce a lot if towed over rough ground.
AlanH.

The manufacturers of the independent suspension told Robin that he was ordering the wrong coil springs, that is who I got both the advice & the lighter springs from!

Many thanks to you all for very helpful replies. We had read of others experiences with significant quality / after sales issues that seemed related to the previous manufacturer and Perth dealership. But there are also good experiences with them as you say. We havent seen enough recent reports to remove our doubt entirely the quality issues have been resolved with the move to Melb. While the Melb dealer has tried to give us as much info as possible he only has limited info from the manufacturer to date and has waited a fair while to get one into the show room. So we remain concerned as to whether Pioneer have their act together with the new model. Sounds like we should check the new design in the flesh to be sure its right for us. We are weighing up whether its worth pursuing. Others seriously in the running are a KK (similar, a bit more $ but might be peace of mind) or the Conqueror UEV440 (different concept). Going to the Sydney show soon.
Rgds to all. JBBK (counting down the years weeks and days to retirement ....)