Monday, Feb 23, 2004 at 11:35
Hi Max,
We tried Traction 4. We got a large service with them.
We were unimpressed with the service and attitude of the mechanics.
I asked that if anything needed replacing call me first. Didn't happen.
The car was there 2 days, when they said it would be 1. When I went to pick it up I had to wait for almost 2 hours for them to finish the job off.
To top it off they said that they had found a leak in the radiator plus the fan was badly cracked and for me to bring it back some other time (since they didn't have time to fix it or ring me over the 2 days). It's a leaking radiator in a diesel and they tell me to bring it back some other time. Go figure.
They gave me correct advice about the leaking injector pump and clutch wear but I could have told myself that.
Also, they did the lifters incorrectly. I found this out after I took it to someone else to get checked (I had my suspicions). They needed (mechanics words) "excessive adjustment". After the adjustment the engine ran heaps smoother and quieter, and still does.
They charged me $1000 to change the oil, stuff up the lifters, change a bearing and give me crap service.
I wrote them a letter about 8months ago. I haven't heard from them!!
There is a difference with giving advice and doing the job.
I wouldn't recommend them to anyone!
We are now trying a guy in Fairlight (near Manly). He builds his own helicopters from scratch and worked on trucks and 4wd for 25 years.
If anything needs fabricating, he's your man!
The only problem is that he no longer has calibration gear for the diesel injectors and pumps. He couldn't recommend anyone in the
sydney metro area that could do the job "well", only people who could do the job!
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