gentrax generators

Submitted: Wednesday, Jul 16, 2014 at 15:53
ThreadID: 108767 Views:7976 Replies:8 FollowUps:12
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Good morning fellow travellers, here we go again I know of a thousand threads on generators but I need your input into this quandary Of mine . I need to buy a new generator as my old one is now to heavy for me to lift by myself and my wife does not have the strength to lift the other end to help me manouver it so we have to go lighter for me to handle it by myself, but I still need to have 3kva to run the vans electronics anyway to cut a long story a little shorter I have found a gentrax generator that should be able to do the job, but the only place that I seem to be able to get it from is OUTBAX camping and they are an online store. the question is how can I find out what OUTBAX camping is when they don't seem to want to answer their phone, and I can't seem to find out if they are in Australia or overseas. any help would be greatly appreciated. does any body know about this company. and does anyone have a gentrax generator that can shed some light on what they are like good bad or indifferent
Broodie H3
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Reply By: Member - Frank P (NSW) - Wednesday, Jul 16, 2014 at 16:16

Wednesday, Jul 16, 2014 at 16:16
Hi Broodie H3,

Their website here has an 02 phone number, suggesting they're in NSW somewhere.

Their eBay listing says you can pick up goods at Wetherill Park, an outer western suburb in Sydney.

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Follow Up By: Member - Frank P (NSW) - Wednesday, Jul 16, 2014 at 16:19

Wednesday, Jul 16, 2014 at 16:19
Just looked at your profile - local pickup is probably out of the question :-)

But at least you know they're in Australia. Sorry, can't help you with your other queries.
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Follow Up By: Member - Broodie H3 - Wednesday, Jul 16, 2014 at 16:21

Wednesday, Jul 16, 2014 at 16:21
Thanks for that Frank greatly appreciated
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Reply By: Emerging I.T. - Wednesday, Jul 16, 2014 at 18:32

Wednesday, Jul 16, 2014 at 18:32
Like all Chinese generators you need to establish who will service them if something goes wrong. Gentrax are sold on Ebay from a few different companies. Nowadays you need to understand that Chinese products are often sold online by trading companies, not service companies, there is a difference. By trying to contact them via phone you are going against their business model, they don't have showrooms, sales people and service personnel. I have seen Kipor generators in various showrooms, so that means service and sales people. If you understand that then I would recommend contacting the sellers of Gentrax via email and ask the necessary questions, if you don't want to do that buy another brand via a showroom, unfortunately you can't have the cheapest price and great service via online trading houses. Me personally I would buy a Kipor but only because I have had experience with them. Or take the punt buy a Gentrax via Ebay or other online trading entity if they answer your questions and concerns appropriately. The biggest one is how is the warranty undertaken if you are in another state, who pays the freight there and back? Hope that makes sense.
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Follow Up By: Member - Broodie H3 - Wednesday, Jul 16, 2014 at 18:51

Wednesday, Jul 16, 2014 at 18:51
still no luck getting hold of them so your sound advice shall be taken and acted upon thank you very much for that. How do you find the kipor and what kva is it. I need about a three to run the van
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Follow Up By: BOXHD - Wednesday, Jul 16, 2014 at 20:06

Wednesday, Jul 16, 2014 at 20:06
hi I have had a gentrax for 3 yrs and have had no probs at all with it it runs my van no probs
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Follow Up By: Member - Broodie H3 - Wednesday, Jul 16, 2014 at 20:25

Wednesday, Jul 16, 2014 at 20:25
Hi Boxhd, just a quick question for you did you buy it on line or did you buy it through a retail outlet. and what size have you got I need a 2.7 as minimum, the van is rather old with an old heavy aircon in it and she is power hungry, another year and she will be retiring for a more sedate life I hope
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Follow Up By: Emerging I.T. - Wednesday, Jul 16, 2014 at 20:31

Wednesday, Jul 16, 2014 at 20:31
They are so cheap so worth investigating however Outbax warranty is nothing special I would like to be able to access warranty locally investigate who has the best warranty to suit
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Follow Up By: BOXHD - Wednesday, Jul 16, 2014 at 21:46

Wednesday, Jul 16, 2014 at 21:46
hi broodie..sorry mine is a 4.4 kva
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Follow Up By: BOXHD - Wednesday, Jul 16, 2014 at 21:53

Wednesday, Jul 16, 2014 at 21:53
I bought it online through solar energy store in Sydney and picked it up as i was going to be up in syd the week after i ordered it ...well as a 240 w folding solar panel and have had no prob with it as well ......cheers boxhd
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Reply By: Member - Barnray (NSW) - Wednesday, Jul 16, 2014 at 20:41

Wednesday, Jul 16, 2014 at 20:41
Be Careful with their Genset they are from China.
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Follow Up By: BOXHD - Wednesday, Jul 16, 2014 at 21:50

Wednesday, Jul 16, 2014 at 21:50
ha-ha nilly everything is from china these days barnray
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Follow Up By: Member - Broodie H3 - Thursday, Jul 17, 2014 at 02:01

Thursday, Jul 17, 2014 at 02:01
thank you for your input boxhd and everyone that contributed, and as everything you buy now days is made in china I'll go with the information I have received and shop local at least I know who to take it back to if I have problems once again fellow travellers and campers thank you.
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Reply By: Member - G.T. - Thursday, Jul 17, 2014 at 17:19

Thursday, Jul 17, 2014 at 17:19
Have a look at a Genquip GI 3300. Output approx. 3Kw available from T.J.M. $1899.00.
Weighs 33kg. Can be ordered with a RCD for another $200.00. I have one, have used it for only 7 hours since I purchased it, so I can`t really comment re reliability etc. Regards G.T.
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Follow Up By: BOXHD - Thursday, Jul 17, 2014 at 17:52

Thursday, Jul 17, 2014 at 17:52
mine was only 499 ...1900 is a lot if u r on a pension or simular .. cheers boxhd
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Reply By: Mick O - Thursday, Jul 17, 2014 at 21:15

Thursday, Jul 17, 2014 at 21:15
Broodie, get down to your local newsagent pronto. Much as I hate doing their advertising for them, 4X4 Action has a generator comparo in their latest issue (I only buy it for the ads I swear!). Covers quite a few brands from the good to the relatively obscure, and at all sizes through to 3.2KVA.

I thought it was a fairly thorough assessment myself. It may help.


Cheers Mick
''We knew from the experience of well-known travelers that the
trip would doubtless be attended with much hardship.''
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Reply By: Wayne's 60 - Friday, Jul 18, 2014 at 00:03

Friday, Jul 18, 2014 at 00:03
Hi Broodie (& Mrs Broodie)

Sorry to say that we cannot answer your question about generators.

Maybe you need to think outside the (sound proof) box and build one of these
Sound proof generator box

The weight of the generator becomes irrelevant as does the need to keep on moving it.

Just a thought.

We hope all is well with the both of you.

Regards,
Wayne & Sally.
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Follow Up By: Member - Broodie H3 - Friday, Jul 18, 2014 at 05:10

Friday, Jul 18, 2014 at 05:10
All is good with us, planning a trip to the Alice and I need to replace the generator before we go. Love the genny box though it has Merrit our Generator is an old scorpion 3kva and weighs about 5okg when full of fuel. so it has to go .
thanks for that catch up one day.
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Reply By: Green Rv - Friday, Jul 18, 2014 at 15:38

Friday, Jul 18, 2014 at 15:38
saw this on gumtree listed today Broodie in brisbane

image
GenTrax 3.5kVA PureSine Invert Portable Petrol Generator

I have for sale a GenTrax 3.5 kVA PureSine Invert Portable Petrol Generator. Twin Ac Outlets 12v Dc Outlet This generator is brand new only fueled oiled and tested. Ready to go.

i dont know how to give you a direct link but you should find it ok

thanks Ads
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Reply By: Member - Broodie H3 - Monday, Jul 21, 2014 at 18:17

Monday, Jul 21, 2014 at 18:17
Good evening travellers, well the generator dilemma is resolved My mate has sold me his kipor for $800 as he has no use for it now , so that solves my problem. Thank you all for your input into my quandary. the research that was generated by you all led me in many different directions. thank you.
Broodie H3
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