Opposite Lock
Submitted: Saturday, Apr 24, 2004 at 13:47
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waveslave
Just wondering what experience people have had with opposite lock and their products? Were you happy with workmanship? Are their recovery gear and air compressors of good quality? I have been talking to them and am quite happy with the service so far, but i'm about to put $12000 into my 2001 Troopy, so won't make a decision lightly.
Reply By: Hedonist - Saturday, Apr 24, 2004 at 14:04
Saturday, Apr 24, 2004 at 14:04
As with any chain waveslave, it depends on the branch and the peole you deal with.
Up until a couple of weeks ago I have been quite happy with OLs service at
Welshpool (
Perth) but when I had a Glind heat exchanger fail (engine coolant leak) just before a trip away they were particularly unhelpful. ARB in Osborne Park sorted it out without drama.
Overall I have no complaints about their workmanship or the quality of their gear (I use OL snatch straps and bullbag, and would certainly buy a blue tongue), but their customer service has put me off and I will choose to spend my money elswhere for the time being. I trust you have a better experience.
Cheers,
Peter
AnswerID:
55752
Reply By: GLD - Saturday, Apr 24, 2004 at 17:35
Saturday, Apr 24, 2004 at 17:35
Waveslave
For the past eight years we have used Opposite Lock at Mayfield (
Newcastle) and the service and quality of workmanship has been excellent on all occasions.
We have had mechanical work done and extras fitted. Customer service is top.
We are from out of town and they have even taken us to the railway station when we have dropped our 4x4 off and they have picked us up again from the train station when we are ready to pick up our vehicle.
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55768