Difficulty Updating IGO Maps on HEMA 6

Submitted: Monday, Jun 22, 2020 at 15:43
ThreadID: 140176 Views:8836 Replies:2 FollowUps:2
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I've got a HEMA 6.

The last couple of times I've tried to use the Find an Address function on the IGO street maps it has not shown the "Find Address" tab on the screen.

When I touch "MENU" in the bottom left hand corner it doesn't show the menu. It shows the screen where I can select a place on the map but I don't want that. When I select "back" in that screens bottom LH corner it takes me back to Menu and that endless loop ensues.

Ultimately, I can get to the "Find Address" screen by switching the device on and off repeatedly but when I try to type in an address some of the alphabet keys don't respond. They just make a noise like a subdued "pay up".

So I thought I should try to update the maps in case it was Naviextras trying to squeeze a few dollars out of me by limiting functions until I updated. But no matter what I do, I cannot get the Naviextras Toolbox to recognise the device (and yes, it is in Mass Storage Mode).

I really don't want to buy a HEMA HX1, there are such mixed reviews and I believe it does not allow you to install your own maps.

Has anyone else experienced this craziness?


I'm glad I ain't too scared to be lazy
- Augustus McCrae (Lonesome Dove)

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