Traveller Problems
Submitted: Tuesday, Jul 26, 2022 at 18:34
ThreadID:
144223
Views:
2975
Replies:
5
FollowUps:
4
This Thread has been Archived
mepvic
Having problems with Traveller. Have tried the ExploreOz help desk but Michelle and David are on the road and may not be able to help for a while. In
Alice Springs at the moment and will be heading off down the Great Central to
Laverton Thursday. Will be off the air for some time. Hope I can get some help before we leave.
Track logging worked fine up from
Melbourne to
Winton. Went through a lot of areas with no internet. From
Winton we headed west to
Boulia,
Tobermorey and onto the Sturt highway above Alice.
This last lot of tracking is showing just straight lines and not following the roads on the map. Yesterday, the straight line stopped just before the Stuart Hwy above Alice. Into Alice and around the town today still nothing. Snail trail looks good. Have the tablet hooked up by wifi to a telstra dongle. Dingle works fine. Running a computer and can use the tablet ok on other apps through the dongle Worked fine on the way up and has been no problems with this setup over the last few years. Last year especially in and out of mobile coverage and all went
well. Tablet doesn’t have a sim just uses the dongle. Have checked and tablet definitely hooked up to the dongle. Have turned traveller off and on and the enable tracker off and on a number of times. When it comes back on says tracking started. Any thoughts?
Below is the link for our journey so far.
http://www.exploroz.com/tracker#d=83d46986bcfb0576
Reply By: TrevorDavid - Wednesday, Jul 27, 2022 at 01:52
Wednesday, Jul 27, 2022 at 01:52
G’day Mepvic
In
Alice Springs as
well ATM, till Saturday.
Sounds like the sync with the server is not happening.
In Traveller, go into Tracker & settings and see when the last sync was and how many positions have not synced. May take a while for numbers to change if it hasn’t synced for a while.
Then go into Export Position type in some dates and I think your tracking should be there. No need to save it just yet.
Regards
TrevorDavid
AnswerID:
641275
Reply By: Nomadic Navara - Wednesday, Jul 27, 2022 at 09:56
Wednesday, Jul 27, 2022 at 09:56
Your link failed. Read
Using the LINK button and try sending it again.
AnswerID:
641278
Follow Up By: TrevorDavid - Wednesday, Jul 27, 2022 at 10:10
Wednesday, Jul 27, 2022 at 10:10
N N
Have a look at it via my tracking in his profile.
Regards
TrevorDavid
FollowupID:
920330
Follow Up By: Nomadic Navara - Wednesday, Jul 27, 2022 at 11:02
Wednesday, Jul 27, 2022 at 11:02
That's not the point. He needs to learn to post links.
FollowupID:
920331
Follow Up By: TrevorDavid - Wednesday, Jul 27, 2022 at 11:29
Wednesday, Jul 27, 2022 at 11:29
More pressing maters I would have thought
Regards
TrevorDavid
FollowupID:
920332
Reply By: mepvic - Wednesday, Jul 27, 2022 at 11:02
Wednesday, Jul 27, 2022 at 11:02
Thanks NN. Cant seem to embed using my tablet at the moment. Fat fingers i think. Will try using the computer later today. Use my profile mepvic as sug gested by TD.
TD, if you are listening, I replied to you this morning but think I forgot to press submit. Managed to sync and proper tracking shows up ok in export positions butwhen I go to my tracking entry I still have the straight line and nothing showing on the tracking since Monday.
Would like to have it displaying properly so family and friends can follow us. Do I need to save the track as another file starting from when we left?
We are in the
Heritage caravan park in Alice.
Mepvic
AnswerID:
641279
Follow Up By: TrevorDavid - Wednesday, Jul 27, 2022 at 11:37
Wednesday, Jul 27, 2022 at 11:37
Mepvic
Reckon we can get you going, would be best discussed over the phone.
I will MM you my mobile number.
The Syncing has nothing to do with Export Position, different thing.
We are in McDonald Range, just up the road I think.
Regards
TrevorDavid
FollowupID:
920333
Reply By: ExplorOz Team - Michelle - Wednesday, Jul 27, 2022 at 19:16
Wednesday, Jul 27, 2022 at 19:16
We have just investigated this as Trevor noticed I got online a second ago (have service for 2 days then offline again) so catching up on work (help desk replies is number 1 priority). David has taken a look - yes the tracking server cache was full - so many people using it! He will get this sorted momentarily so don't stress your tracking (and ours) will all auto sync when he's work is completed and you don't need to do a thing. Just leave it with us and the internet to sort itself out. Your tracking maps will auto sync and catch up.
Cheers, Michelle.
AnswerID:
641283
Reply By: mepvic - Thursday, Jul 28, 2022 at 10:16
Thursday, Jul 28, 2022 at 10:16
Thanks to all and especially TD. The ExploreOz community very helpful. Thanks also Michelle and David. No holiday break for you is there.
AnswerID:
641292