woolworths petrol ripoff

Submitted: Saturday, Jul 17, 2004 at 23:32
ThreadID: 14746 Views:4869 Replies:12 FollowUps:17
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hi all,
last night i filled up with petrol at woolworths cornubia (bris) and my lc 100 95l main tank which was not empty took 100.98l.
(Have any others had their fuel tanks miraculously increase in size- if so it will put long range tank suppliers out of business)
the staff basically fobbed of the problem but i will take it further as a matter of principal- fuel is dear enough with out getting ripped off

fred a
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Reply By: Member - JohnR (Vic) - Sunday, Jul 18, 2004 at 00:13

Sunday, Jul 18, 2004 at 00:13
Fred,

Interesting comment. I have found that sometimes the figures don't equate with the expected economy with a supermarket branded fuel outlet, but never seen it quite spelt out as you have.
Cheers,
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Reply By: Member - John (Vic) - Sunday, Jul 18, 2004 at 00:25

Sunday, Jul 18, 2004 at 00:25
More than that you should consider the poor quality of the fuel used by that particular brand of stations.
It is all imported and particularly the Diesel is of dubious quality.
We have been warned a number of times at the Toyota Landcruiser Club about quality problems with the imported fuels.
As was pointed out the saving of a potential few cents per litre is nothing compared with the problems it may cause with your vehicle.

You may end up ripped off in more ways than one.

Also if the pump is out its a matter for weights and measures.
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Follow Up By: Bluegeorge - Sunday, Jul 18, 2004 at 01:39

Sunday, Jul 18, 2004 at 01:39
These stations are now supplied by Caltex Aust wide... hopefully the horror stories of the past(I also have been a victim) will no longer haunt us. As for the difference between tank capacity and litres supplied, I'd be fighting it as hard as I could.
Blue
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Follow Up By: Member - John (Vic) - Sunday, Jul 18, 2004 at 01:58

Sunday, Jul 18, 2004 at 01:58
Blue thats interesting, my understanding is that only the Sydney area and some East Coast locations are supplied out of Caltex's Sydney refinery.
West coast and northern Australia is still using imported fuel.
I am not sure about Melbourne, you may well be correct, lets see if anybody else can confirm there current source of supply.

I always use Mobil, BP then Shell in that order for my diesel and avoid anybody else like the plague.
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Follow Up By: Bluegeorge - Sunday, Jul 18, 2004 at 02:15

Sunday, Jul 18, 2004 at 02:15
G'day John
my vehicle is a lease car managed by leaseplan, they just sent out notification that we will soon be able to use our star cards at Safeway/Woolies stations as they are all now supplied by Caltex... Mind you, they may also have jumped the gun... "soon" might mean next week or maybe next year... Anybody else out there dealing with leaseplan will understand this.
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Follow Up By: Rossco100series - Sunday, Jul 18, 2004 at 13:32

Sunday, Jul 18, 2004 at 13:32
Hey John u say that you first use Mobil then BP and finally Shell. Well just to let you know most of Vic's fuel come's out of Shell Geelong Refinery. And BP & Shell have a agreement with each other so BP fuel down here is Shell and up north in some place's Shell is made by BP, and dayly I see Mobil tankers coming out of Shell ( I work for Shell Geelong ). And at the moment Exon is trying to pull out of Mobil in Altona and as such they have not developed diesel to the new standards that will be coming out in the future, Shell has built a new plant to do this. But anyway have fun.
Rossco
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Follow Up By: Member - John (Vic) - Sunday, Jul 18, 2004 at 15:11

Sunday, Jul 18, 2004 at 15:11
Rossco you are correct about the cross selling situation.
Mobil here in Melbourne supply BP hence my statememnt in regards to order of purchase.
Interesting that you say Shell Geelong is now suppling Mobil down that way.
It's becoming so crossed up you don't know who's in bed with who anymore.

As for closing the Mobil operation in Altona.
I worked at this refinery for many years before going into my own business and my office is within spitting distance of the refinery.
I still have many friends who work there.
I believe it will be closed as the U.S. board will not give them the 1/2 billion $ to do the upgrades and enhancements to meet the new fuel standard. Adelaide is a perfect example of this.

I believe that we will ultimatly lose almost all of our Australian Refining operations due to the fact that they have majpr excess capacity in the Asia regions and it can be shipped into Aus for a lot less than local production cost.
This applies for all brands.

In the end I guess we will all be using imported fuel regardless of brand.
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Follow Up By: Member - Jeff M (WA) - Monday, Jul 19, 2004 at 15:19

Monday, Jul 19, 2004 at 15:19
We are doing work for one of the supply companies here in the west at the moment, and they all "cross pollinate".
Mobil buy from Gull, Gull by from BP, Gull Imports some, buy some from Mobile, BP refines etc etc etc.
All the tanks farms are right next to each other for this exact purpose.
You never know what the hell you are getting. BP is pretty much the safest bet for anyone in WA as they are refining the majority of it in Kiwnana, however they are wholsaling it to most of the other guys anyway.
As I've said before, either pay the rediculous price of BP, or just by from high volume outlets with new tanks.
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Reply By: Savvas - Sunday, Jul 18, 2004 at 07:41

Sunday, Jul 18, 2004 at 07:41
Fred .... I was buying Woolies petrol from their Miranda store in Sydney for about 3 or 4 months. The performance of my Jackaroo went downhill and consumption went up. I've gone back to shell and never looked back.

Also, in recent weeks that particular Woolies station has been consistently about 3c/L dearer than Shell (before any discounts are claimed). So there isn't any incentive to go there anyway.
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Reply By: Vinnie - Sunday, Jul 18, 2004 at 07:42

Sunday, Jul 18, 2004 at 07:42
Fred
I would IMHO keep a distance from "Woolies" fuel as I have had some bad experiences with using it. I have a GQ 4.2 Diesel and have used 3 outlets in the Newcastle area and the 1 big worry was the amount of water I was draining from the CAV filter, as you might be aware Diesels & water are a deadly mix for the motor. The tank in the GQ is 72 litre and cannot confirm increase in tank fill amounts as I never get below 1/4. Since having these experiences I changed to using either Mobil or BP. A few more cents/litre is worth it compared to $$$$ engine rebuild.
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Follow Up By: Member - Roachie (SA) - Sunday, Jul 18, 2004 at 20:45

Sunday, Jul 18, 2004 at 20:45
Hey Vinnie,
AFAIK all the GQ's have a 95 litre tank (not 72)
Cya
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Reply By: Bonz (Vic) - Sunday, Jul 18, 2004 at 08:47

Sunday, Jul 18, 2004 at 08:47
I always fill the sub tank on the Patrol first. In a 30l tank I have put anywhere from 26 to 35 litres, judging by the pump. If its any more than 32 litres I go talk to the station owner and advise their pumps are out and request an adjustment before I fill the main tank. All but one has come to the party. That one I only paid for the sub tank fuel and went elsewhere.

I have als had probs with Safeway diesel. Rang them to complain and they said, "Oh Diesel, we have had reports from others about the unleaded" hahahaha, what a clever panel operator.
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Follow Up By: Michael - Sunday, Jul 18, 2004 at 09:50

Sunday, Jul 18, 2004 at 09:50
Hey bonz Thats a great idea, filling the sub tank,, ill try that . Michael
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Follow Up By: Michael - Sunday, Jul 18, 2004 at 09:54

Sunday, Jul 18, 2004 at 09:54
Years ago, the govt, Fed i think, used to ramdomly go to servos and check quality and quantity,,,, whatever happened. It was for tax purposes, make sure the govt was getting their fair share,, or unfair share as it really is... Michael
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Follow Up By: motherhen - Wednesday, Jul 21, 2004 at 23:49

Wednesday, Jul 21, 2004 at 23:49
Good idea to test by filling the sub tank first - but when that's empty, then i'm usually mighty low on fuel and there may be no where else to go before running right out. If there is - you'd never be able to test the next servo - so half the time you could be worse off! I think just stab them in to the appropriate department in your state. Pumps should be tested regularly for accuracy
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Follow Up By: Bonz (Vic) - Thursday, Jul 22, 2004 at 20:09

Thursday, Jul 22, 2004 at 20:09
Motherhen, As soon as the main tanks half MT is MT the sub tank into the main, every time, tests the transfer pump and MT's the subtank ready for the next pump check. Never had a hassle doing this way
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Reply By: Member - Peter Z (VIC) - Sunday, Jul 18, 2004 at 09:48

Sunday, Jul 18, 2004 at 09:48
Over the past few years I have known of a number of people in trouble with rotten diesel / petrol from Safeway {Woolworths} here in Melbourne {East Burwood area} and until recently I have avoided their outlets like the plague. About 4 or 5 wks ago I noticed the local outlet had a large & prominant CALTEX sign up, so I emailed Caltex H/O in Sydney asking if the fuel was exactly as dispensed at Caltex servos. Their reply was as follows--

Thank you for your enquiry re Caltex fuel at Safeway petrol outlets. As you have mentioned, when Caltex branding has been put on the site, fuel being delivered will be Caltex fuel and will meet the same standards as fuel purchased at Caltex / Ampol service stations throughout Australia.
However it is the responsibility of each individual service station to regularly inspect and check their fuel tanks to guarantee that the fuel being delivered at the pumps is of the highest standard - as was delivered to the site.

I have started using their fuel recently { for the discount } & so far so good, but I wouldn't be going near an outlet unless I knew that the Caltex brand had been in place for afew weeks at least.

happy travellin,
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Reply By: Puddin & Gumnut (Sydney) - Sunday, Jul 18, 2004 at 09:50

Sunday, Jul 18, 2004 at 09:50
I can't understand why people queue up at these woolies & coles servo's to save a $1 or $2 in their fuel bill as iv'e seen them sit there for 20min to fill up with 30ltrs @ 4c a litre saving = $1.20 = stupid. As to different brands it makes no real difference in Sydney as there is 2 refineries Caltex & Shell. BP comes out of Shell & Mobil out of Caltex.
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Follow Up By: Michael - Sunday, Jul 18, 2004 at 09:55

Sunday, Jul 18, 2004 at 09:55
you go it in one,,,, lot of smart people on this site. Lol
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Follow Up By: Rossco100series - Sunday, Jul 18, 2004 at 13:38

Sunday, Jul 18, 2004 at 13:38
Hey Puddin did you also know that there are only to base oil manufactors in Australia they r Shell & Caltex. So mobs like Penrite, Castrol etc etc use either 1 of these 2 suppliers. And funny thing is I have seen Castrol and others oil containers and bottle's being filled at Shell Newport oil terminal in Victoria, for these companys.

And they way Mobil is going they may not be around for much longer in Autralia.

Rossco
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Follow Up By: Baz (NSW) - Sunday, Jul 18, 2004 at 16:16

Sunday, Jul 18, 2004 at 16:16
I got a bad lot of fuel at the Dog on the Tuckerbox it's BP, well thats what the sign said out the front !!!! I get a bit sick of hunting around for cheap fuel so i don't care anymore just pull in when i did it usually evens it's self out over time.

Baz.
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Follow Up By: Puddin & Gumnut (Sydney) - Sunday, Jul 18, 2004 at 19:26

Sunday, Jul 18, 2004 at 19:26
Yeah Rosco, I've heard mobilo might be gone soon.
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Follow Up By: Member - Jeff M (WA) - Monday, Jul 19, 2004 at 15:25

Monday, Jul 19, 2004 at 15:25
Couldn't have said it better myself.
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Reply By: Member - DOZER- Sunday, Jul 18, 2004 at 20:21

Sunday, Jul 18, 2004 at 20:21
Gday fred
Firstly, i had a similar experiance in a wollies servo, putting 65l in what i thought was a 60l tank. I did nothing at the time, but will now double check and complain if it is a 60 tank.
Now secondly, it is possible for you to fill the main and some of the fuel find its way into the aux. The valve is no way a 100% seal, so there might be your discrepancy. I know with my 80, filling the aux ends upfilling the main aswell.
Andrew
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Follow Up By: Member - DOZER- Monday, Jul 19, 2004 at 11:17

Monday, Jul 19, 2004 at 11:17
Looked up the specs of my car and ithas an 80 litre tank, so could have well put in 65, it was empty....
Like i said earlier, you probably have put some into the aux without realising it went there....only way is tocheck back your consumption figures to see if they are constant.
Andrew
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Reply By: Lone Wolf - Sunday, Jul 18, 2004 at 20:37

Sunday, Jul 18, 2004 at 20:37
Here's an idea........

........ forget Avgas.......

........ use Woolies petrol!!!
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Reply By: Member - Tom (NT) - Sunday, Jul 18, 2004 at 21:32

Sunday, Jul 18, 2004 at 21:32
If their pump is out that is illegal. Weights & Measures (Gov department) are ment to inspect and calibrate the pumps. I would ring them and let them know.
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Reply By: Moose - Monday, Jul 19, 2004 at 13:17

Monday, Jul 19, 2004 at 13:17
Dozer has the answer. Petrol always finds its way into the sub when I fill the main. Never had a problem with Woolies petrol and have been using it for almost 150,000 kms.
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Reply By: Mike-TS - Monday, Jul 19, 2004 at 23:40

Monday, Jul 19, 2004 at 23:40
Bottom line - if you find a petrol station with dodgy pumps go straight to the police and customs and excise.

What they are doing is ILLEGAL....
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