Carlinkit device dropping out
Submitted: Monday, Jun 23, 2025 at 17:46
ThreadID: 150829
Views:741
Replies:4
FollowUps:7
Member - bungarra (WA)
I'm not sure if this is the appropriate place to ask, however as it was recommended to use the device for those of us that have an OEM head unit and need to run Traveller (Android app) I thought some of you may have some experience if you purchased one.
Mine has been working perfectly for the last 6 months. The last 3 weeks almost daily as we travel. Three times today the screen went blank and I needed to restart the device to get it working.
Its not an Exploreoz Traveller issue as I used Sygic as a experiment and it did the same.
So it can only be the carlinkit device.
Has anyone had similar experience and if so is there a solution if it continues having its hissy fits?
Reply By: RMD - Tuesday, Jun 24, 2025 at 18:10
Tuesday, Jun 24, 2025 at 18:10
bungarra.
Have you thought the add-on devices may be near a heater in a vehicle and is getting TOO HOT sometimes?
OR
The units are being fed from a source who's voltage is lowered through load etc, sometimes, and that results in insufficient voltage to continue to run the unit in question. ie, Aircon & Fan loading causing voltage drops at times.
If then vehicle.has a so called Smart Alternator, it may be lowering system voltage at times too. I would
check anything so related before accusing the device itself.
AnswerID:
648165
Follow Up By: Member - bungarra (WA) - Wednesday, Jun 25, 2025 at 08:51
Wednesday, Jun 25, 2025 at 08:51
Thanks, however the device sits in the same place as it always has.
That is, on the shelf immediately below the head unit on a dedicated short USB lead feed input that is specifically for the OEM head unit.
Ambient temperatures the last few days have been high 20's with no air-conditioning
It has never been issue in the past even in high 30's temp and the air-conditioning going and and a dcdc load to a caravan.
It turned off 3 times in a row on the last leg of a trip on Monday and we have been parked up since.
We are moving on today for a few hundred km and so hopefully it will not do it again. If it does then it is a device issue.
It has dropped out once or maybe twice a few months ago but in those cases it didn't repeat the issue immediately like it did the other day.
Hopefully today its back to normal for some reason as I am relying on using it for Traveller for my waypoints to some
old well offroad favourite
treks and
places of many years ago.
If not, then I will use Traveller on my tablet however its handy having it on the OEM screen at a glance when driving. I have got accustomed to that
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