Monday, Sep 20, 2004 at 17:02
Truckster and Moggs
the purpose of my post is to let people know that not all his customers get what they order, and I only posted becuase people seem so intent on recommending products that they do now own and have NOT parted their hard earned cash for.
I agree that John is very pleasant to deal with and no doubt he does try hard but unfortately in my case this has not materialised into specifics that were either specified or offered as standard items. For example I orded (in writing) with LED tail lights and this did not happen, much to even his surprise. And I still dont have them even though the final price was as quoted with the lights and others that I specified missing.
The explorer in standard trim is indeed a fine trailer but before anyone gives an unreserved recommendation for the product I would ask if they have checked the following and post the results.
Is weight an issue for you, ie are you going to tow it across the canning or simpson? And did you put it on a weighbridge to see if the weight is as stated on the trailer compliance plate?
Did you order unbraked (standard option) and see if you can load it, and legally stay under 750kg?
Have you checked to see if the
wheels match the offset of the vehicle?
Have you checked to see whether, with correct offset
wheels fitted, the trailer matches the track of the vehicle, or indeed does it match at all?
Is the wiring routed along the axles, and if so, have you tried to see how this lasts on corrugated roads?
These issues relate to standard items and I can supply a very long list of items that were design defective or were not as specified (and paid for) or that now require repair after only one months of a bit of hard use (not abuse).
If you dont know the answers to the above questions then your opinion is based on ignorance which might better be left to bliss. If none of those things are an issue, then I would say then you will be very happy customer.
Hope your experience is free of the utter amazement, disapointment and additional expense that I have suffered.
Sean Davis
FollowupID:
336803