A fateful trip to Toyota for a routine job
Submitted: Thursday, Sep 23, 2004 at 19:20
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16514
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Shaun
Hi All,
Just got home after being told by my local toyota dealer to come and pick my hilux up after I left it there on Wednesday evening for a bit of work on Thursday. I had asked them to check valve clearences (its a 99 petrol d/c), repack front wheel bearings and flush the coolant - when I went to drive it away this afternoon it had developed a bad miss on accelleration. I took it straight back to them and the service manager took it out the back to blow off any excess
water (they thought there might be something wet after they cleaned the engine). When he returned it was still missing. Somewhere between my dropping it off and picking it up it has developed an as yet undetermined problem. The service manager mentioned that he thought it could be a air flow metre problem or possibly a fuel pump - for amyone mechanical out there - is this a bad coincidence or is it possible they have done something that may have caused these problems. It is still there as I was not prepared to drive it home in that condition and they will be looking at it in the morning. To make matters worse we were planning on a much-needed overnight trip up to
Blencoe Falls this weekend. Bugger......
Shaun
Reply By: Truckster (Vic) - Thursday, Sep 23, 2004 at 19:24
Thursday, Sep 23, 2004 at 19:24
Tell them to give you a free car for weekend as you have paid $2000 for a tag along tour and need
wheels, unless they are willing to give you the $2000 refund
AnswerID:
77592
Follow Up By: Member - Blue (VIC) - Thursday, Sep 23, 2004 at 19:39
Thursday, Sep 23, 2004 at 19:39
Yep, tried that one with Daihatsu... They wouldn't budge 'til I provided a receipt. 1 hour later and some masterful work on the old puta, preto, a receipt... The mongrels rang the tag along company(who's name and number I borrowed from a mag), guess what, they had never heard of me...
FollowupID:
337201
Follow Up By: Truckster (Vic) - Friday, Sep 24, 2004 at 12:09
Friday, Sep 24, 2004 at 12:09
Call the tag along company and tell them that you will do a tag along if they go along with you
you get a tagalong trip for free. WIN WIN!
FollowupID:
337283
Follow Up By: Member - Blue (VIC) - Friday, Sep 24, 2004 at 15:06
Friday, Sep 24, 2004 at 15:06
Truckster,
you're either a very clever man or you have too much time on your hands... You got all the angles covered...
FollowupID:
337326
Follow Up By: Truckster (Vic) - Sunday, Sep 26, 2004 at 21:08
Sunday, Sep 26, 2004 at 21:08
:)~
I have all these little schemes already in back of my mind if I ever need them :)
FollowupID:
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Follow Up By: Member - Blue (VIC) - Sunday, Sep 26, 2004 at 21:20
Sunday, Sep 26, 2004 at 21:20
Just as I thought, too much time on your hands...;o)
FollowupID:
337461
Reply By: Moz - Thursday, Sep 23, 2004 at 19:57
Thursday, Sep 23, 2004 at 19:57
G'day Shaun,
Certainly sounds like
water has got in somewhere where it shouldn't,
probably a lead or a coil connection or even an air-flow meter connection.
This is why I prefer not to degrease my engine bays.
It is too easy to get moisture into connections and the like with their
high pressure
water blasters.
Unfortunately a lot of
places do it as a courtesy and every now and then
it causes problems.
They should be able to sought it quickly for you tomorrow.
Cheers
Moz
AnswerID:
77601
Reply By: Member - 'Lucy' - Thursday, Sep 23, 2004 at 21:46
Thursday, Sep 23, 2004 at 21:46
Shaun
' is this a bad coincidence or is it possible they have done something that may have caused these problems'
The answer is NO its not a coincidence and YES they have done something to cause the situation you find yourself in.
What exactly I don't know.
From what you wanted done, a number of things/items in that engine bay would have had to have been 'disturbed' from their pre service state/condition.
Yep! those suckers have to fix the after service problem at NO and I stress NO cost, as it wasn't doing same until they touched it.
and secondly, you may have a case for a loan vehicle.
Best of British Luck.
Ken Robinson
AnswerID:
77621
Reply By: Member - Paul- Friday, Sep 24, 2004 at 06:28
Friday, Sep 24, 2004 at 06:28
Your experiance is precisely why I do my own servicing. Wetting the engine would hardly cause a miss. These vehicle are made to handle
water crossings so an engine wash should not cause the miss you describe. Perhaps a tappet is too tight. Performing your own sevicing is part of 4wding and the valuable knowledge gained may help you or some other owner if problems arise. I wonder how many owners have actually changed a tyre, taillight globe or fuse. Do yourself a favour, learn to do these things and avoid missing out on trips.
AnswerID:
77647
Follow Up By: Rob W. - Friday, Sep 24, 2004 at 07:18
Friday, Sep 24, 2004 at 07:18
Agree with Paul & Lucy above. I had a 4runner that was serviced by the Toyota dealer (
Sydney's western suburbs) and had nothing but trouble. The vehicle would ALWAYS be returned to me with things wrong, like; different wheel nuts (usually corroded)- yes I check everything as I am very meticulous with my vehicles, engine stall when I turn on the air-con, rough running, the list goes on. After many arguments with the service people, I wrote a letter to Toyota Head Office, they sent me a customer service survey form which I returned to them with my complaints, and thats the last I heard from them....I now drive a Nissan Patrol and do all the servicings myself (bought a service/repair manual), anything I can't do, I take to an idependant mechanic. I believe that many major car dealers use first year apprentices who are incompitent and don't really care about the job.
Rob
FollowupID:
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Reply By: Member - Graham P (QLD) - Friday, Sep 24, 2004 at 11:48
Friday, Sep 24, 2004 at 11:48
Hi Shaun, You can't know enough about your own vehicle eg. I recently bought a 2nd hand 100 cruiser and fitted it out for a trip to the cape, on the way back the bolt connecting the selector yoke to the selector shaft in the gear box fell out. All i knew when i went to change gear was that nothing could be changed - fortunately i was in 4th gear and by starting in low range and double clutching to high range i drove back from the top to
atherton. I lowered the gear box, took the top off and replaced the bolt. I now know that had the fault occured in reverse or neutral or any other gear other than 4th, in a couple of hours i could have selected 4th by accessing the gear box and got out of trouble. I had no trouble driving a 1000ks in 4th gear. had I been in any other gear I would have been sweating because when it happened i knew nothing about the gear box only a vague idea that it contained lots of gears. I am sure toyota would have charged me a fortune to take the gear box out and replace the bolt, as it was it cost $2.45. ( couldn't find the original bolt)
be encouraged - learn as much as you can about your vehicle.
Graham
AnswerID:
77687
Follow Up By: pathfinder - Friday, Sep 24, 2004 at 12:53
Friday, Sep 24, 2004 at 12:53
exact same thing happened to me a few weeks ago near Chamber's Pillar in 93 tdi Disco due to rough road vibration - also fortunately stuck in 4th! As I still effectively had two gears (H/L) and there were sweet F.A. people around, I decided not to stuff around with it and limp back into Alice - fortunately only cost $150 for LR dealer to remove centre console and replace selector grub screw...
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Follow Up By: mitch - Saturday, Sep 25, 2004 at 22:11
Saturday, Sep 25, 2004 at 22:11
l just wanted to get this clear in my mind Graham,you took the top of the box and replaced the missing bolt , so where is the missing bolt ?
Is it missing on the ground or is it missing in the box ?
If its the bolt you discribe then maybe the other bolt might be in your gear box with all those wereing ,meshing gears.
Regards Mitch
FollowupID:
337417
Follow Up By: Member - Graham P (QLD) - Monday, Sep 27, 2004 at 10:41
Monday, Sep 27, 2004 at 10:41
Hi Mitch, The bolt is still in the gear box, the box is in sections and the section below the gear stick is not where the drain plug is. There is a
well at the bottom and according to toyota the is a plate above it but with sufficient room for the bolt to fall into the
well. Also there is a magnetic plate seperating the box sections it may be stuck to that. Two of us spent several hours with lights, magnetic probes etc to try and find it - we talked to several mechanics and most laughed and said that if the thing hadn't crunched on the way back from the cape you were pertty safe - forget about it. The bolt is 8mm X 30mm with a 12mm head so is fairly large and generally would be larger than the teeth of most of the gears. With the top off the box I was able to select all the gears and search for it. Anyway it is still there.
graham
FollowupID:
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Follow Up By: mr diamond - Monday, Sep 27, 2004 at 20:49
Monday, Sep 27, 2004 at 20:49
with out sounding nasty.
you have a bolt floating around in your gear box.
me thinks your next post will be.
BUGGER my gearbox went crunch/crack and bang today
a while ago i posted about a bolt falling in my gearbox what i should have done is spent the money and got the gearbox taken out and the bolt found and removed.now im up for $84735893745682735685 for a new gearbox.
the only mechanics that will be laughing will be the ones laughing all the way to the bank.
cheers
FollowupID:
337559
Reply By: mitch - Tuesday, Sep 28, 2004 at 22:47
Tuesday, Sep 28, 2004 at 22:47
Get that bolt out Graham !
You know its going to happen sooner or later.
And it will happen at the worst possible time and in the worst possible place .
Far better to be without your transport for a couple of days than the cost of another box and recovery.
Regards Mitch
AnswerID:
78162