Satellite phone service providers

Submitted: Tuesday, Dec 14, 2004 at 19:35
ThreadID: 18572 Views:4050 Replies:8 FollowUps:9
This Thread has been Archived
Our club has just purchased a Iridium Motorola 9500 sat phone and I am in the process of checking out who is the best/cheapest service providers.
I did a search but most of the information was outdated. So I was hoping that any of you who are currently running sat phones could give me some info on your provider. As a fairly small club with a limited income, keeping the monthly costs down is naturally an important factor.
Thanks in advance
Back Expand Un-Read 0 Moderator

Reply By: Member Eric - Tuesday, Dec 14, 2004 at 19:45

Tuesday, Dec 14, 2004 at 19:45
G'day ptcrowe , i will be looking at this post very carefully lol .
You beat me to it , I just bought the same phone and are looking to get it connected.
I have been told i can get a normal telstra sim card and have it set on roam , more expensive in call cost , but no monthly fees . it will be interesting to see the replies
AnswerID: 88739

Reply By: Member - Jack - Tuesday, Dec 14, 2004 at 21:08

Tuesday, Dec 14, 2004 at 21:08
I have one with a Telstra card, and it is $30 a month. I get that amount in free calls (as far as I can remember). The Telstra website should give details of all the plans that are available.
Jack
The hurrieder I go, the behinder I get. (Lewis Carroll-Alice In Wonderland)

Member
My Profile  My Position  Send Message

AnswerID: 88751

Reply By: Member - Chrispy (NSW) - Tuesday, Dec 14, 2004 at 21:14

Tuesday, Dec 14, 2004 at 21:14
Why don't you give John at Landwide Satellite Solutions a call. He's a personal friend of ours, and is one of Telstra's biggest sat phone agents. He has plenty of experience with the 9500 on Iridium and might be able to do you a deal of some sort. He's in Sydney.

http://www.landwide.com.au/

Cheers
Chris
AnswerID: 88752

Reply By: Member - John (Vic) - Tuesday, Dec 14, 2004 at 21:57

Tuesday, Dec 14, 2004 at 21:57
The only service provider available for the Iridium network in Australia is Telstra.

The plans available are listed on Telstra Countrywide web site.

You can use a normal GSM Sim card if you have international roam activated on the card.
This will save you the plan cost but will cost you about $4.00 to $5.00 per minute used in this way. Good for emergency use only.
You will have to ask about this feature as they don't advertise it for obvious reasons.

If you are going to use the phone on a regular basis then it's cheaper on the plan.
$30.00 plan gives you $10.00 worth of calls per month. Calls cost about $2.00 per minute on this plan.
$50.00 plan gives you $20.00 worth of calls per month. etc etc for the other plans.
Check out there web site for details on all plans.

Call Telstra Sat Services on 125135 for further details.
VKS737 - Mobile 6352 (Selcall 6352)

Lifetime Member
My Profile  Send Message

AnswerID: 88763

Follow Up By: geocacher (djcache) - Tuesday, Dec 14, 2004 at 23:16

Tuesday, Dec 14, 2004 at 23:16
Sorry John, That information isn't quite correct.

Tech Rentals subsidiary TR Telecom is also an Australian provider of this service and their Intra Australian Package is very competitive. They also offer prepaid plans.

Tech Rentals have been around for years and have been renting SatPhone gear for ages. I used to hire it for Holden's test trips when I worked for GM in the early nineties.

If you want an alternative they are worth looking into.

Regards

Dave
0
FollowupID: 347655

Follow Up By: Member - John (Vic) - Tuesday, Dec 14, 2004 at 23:33

Tuesday, Dec 14, 2004 at 23:33
Dave interesting, I did not know that.
They may be a Telstra reseller ? in Aus, I was under the impression that Telstra had the exclusive Australian agency for Iridium.

Just looking the $26 package has no included calls so Telstra at $30 with $10 worth are a better deal also Telstra are .99 cents per 30 sec on the lowest plan, as opposed to $1.05

Worth a proper comparison anyway.

Cheers
VKS737 - Mobile 6352 (Selcall 6352)

Lifetime Member
My Profile  Send Message

0
FollowupID: 347658

Follow Up By: geocacher (djcache) - Wednesday, Dec 15, 2004 at 00:01

Wednesday, Dec 15, 2004 at 00:01
Hi John,

They aren't resellers. They were the first Australian global service provider for Iridium. They are an Iridium service provider and deal direct with Iridium. No Telstra involvement at all. You can find more info on both their and Iridiums sites.

Their $50 plan with $30 inc calls and sub $1 per 30 sec is probably better than telstra's next plan up.

Dave
0
FollowupID: 347662

Follow Up By: Member - John (Vic) - Wednesday, Dec 15, 2004 at 00:50

Wednesday, Dec 15, 2004 at 00:50
Dave it appears your correct they seem to be very competitive and as you say they appear to be independent from Telstra.

Good info, thanks mate.
VKS737 - Mobile 6352 (Selcall 6352)

Lifetime Member
My Profile  Send Message

0
FollowupID: 347668

Follow Up By: Willem - Wednesday, Dec 15, 2004 at 18:45

Wednesday, Dec 15, 2004 at 18:45
Hey John! You work for Telstra? LOL

I have just looked at my Telstra phone bill at they charge me $2.14 a minute which works out at 4 cents dearer that the other mob. I do get $10 call allowance in the $30 monthly call plan.
0
FollowupID: 347813

Follow Up By: Member - John (Vic) - Wednesday, Dec 15, 2004 at 19:13

Wednesday, Dec 15, 2004 at 19:13
Damn Willem you talk to much if your bill is that big. LOL.

Your ship will no doubt return and the good times will roll again. LOL.
VKS737 - Mobile 6352 (Selcall 6352)

Lifetime Member
My Profile  Send Message

0
FollowupID: 347816

Reply By: ptcrowe - Wednesday, Dec 15, 2004 at 16:58

Wednesday, Dec 15, 2004 at 16:58
Thanks very much for the replies. Considering the fact that this phone was purchased as a means of emergency comminications only I will get on to Telstra and ask about the GSM card.
AnswerID: 88910

Follow Up By: geocacher (djcache) - Wednesday, Dec 15, 2004 at 17:51

Wednesday, Dec 15, 2004 at 17:51
ptcrowe,

I'll let you know if it works when my 9500 turns up Friday or Monday. I've already had International Roaming turned on in anticipation.

Dave
0
FollowupID: 347805

Reply By: geocacher (djcache) - Thursday, Dec 16, 2004 at 21:33

Thursday, Dec 16, 2004 at 21:33
Good news ptcrowe,

My new second hand 9500 turned up from the Ebay seller today.

It takes a full size SIM card so the first stop after the Post Office was the phone shop belonging to a fellow 4wd club member to get a big sim that had had the little middle bit punched out to go in a little "city" phone.

I positioned my digital SIM on which global roaming has been enabled, into the holder and taped it in place (on the non contact side) and pushed it into the 9500.

Got a job so turned it on on the way and waited for reception and registration.

Voila. It's looking good.

I rang my off siders mobile and it works.

Guess I just saved $30 a month. Sorry Telstra.

I'll now make a call for 2 mins and have a look at online billing in a couple of days to see how much $$$

Dave
AnswerID: 89156

Reply By: ptcrowe - Thursday, Dec 16, 2004 at 22:10

Thursday, Dec 16, 2004 at 22:10
Geocacher thanks very much for the info I am looking forward to your findings on the costs of calls
AnswerID: 89162

Reply By: geocacher (djcache) - Saturday, Dec 18, 2004 at 23:47

Saturday, Dec 18, 2004 at 23:47
Hi ptcrowe,

Bought a Motorola 9500 the other day as you know.

$900 second hand with car & mains charger, external antenna, spare battery, manual and international adaptors.

Worked out I can just use my digital SIM in it. Had to set it up for international roaming first, and I tried one without internation roaming and it doesn't work.

With international roaming set up I could make and receive calls no problem.

Done some testing.
Made a two minute call from the Satphone to home, then a two minute call from home to the satphone.
Incoming call charged to GSM Telstra Account at $3.00 a minute inc GST (or just under this)
Outgoing call charged to GSM Telstra Account at $3.00 a minute inc GST

I don't know if there was a flagfall so have assumed that there wasn't. If there was the per minute rate will actually be lower but for a short call you may as well calculate it this way anyway.

I can't find out how much I was charged for the call from home to the satellite phone tonight, but as soon as I know I'll post the cost here.

But based on the fact that they charge about the same for incoming or outgoing calls it would be cheaper for me to ring the wife at home from the satphone and only pay once than to ring from home and pay for both calls.

At $3 a minute I can make 120 minutes of calls a year before I'm behind on what it would have cost to take out a Satellite plan. (I'm assuming most months I wouldn't use the $10 included calls and that'd I'd lose them anyway.)

I probably won't make half that, so that's the plan at the moment. My regular SIM card in the phone and phone turned off unless I need it, cos I don't want the Control Room finding me when I'm away.

It will be interesting to see what happens now that I have both. I think I will still use the HF for Scheds on VKS737 - and you never know when help is actually another member just down the road - and for HF ABC radio for news weather etc.

The Satphone is going to be the first thing i reach for if I need to get a chopper in to cart out a patient though.

Hope this helps some of you - ptcrowe particularly,

Dave
AnswerID: 89421

Follow Up By: ptcrowe - Sunday, Dec 19, 2004 at 14:35

Sunday, Dec 19, 2004 at 14:35
Dave thanks very much for the info. It is much appreciated. With the amount of calls that will be made on the club sat phone using a set up like yours is the only way to go.
0
FollowupID: 348334

Follow Up By: geocacher (djcache) - Monday, Jan 10, 2005 at 20:31

Monday, Jan 10, 2005 at 20:31
Interesting footnote. I have loaned my 9500 to a mate who is going to Antarctica for a couple of weeks as ships doctor (while his wife is nearly due to give birth - what's the bet our mate Murphy is off studying obstetrics) and he has been making further inquiries.

Aparently once offshore he will still be able to make and receive calls using the "GSM sim card with international roaming enabled" method but Telstra will not quote a call rate.

Apparently this is due to the fact that it is uncertain/unpredictable which ground station the call will be routed through when a call is made. As other service providers charges vary and Telstra pass those on, as well as their own fee the charge per minute can vary.

Apparently worst case scenario is a whopping $10 per minute! Funnily enough SMS charges are constant and quite reasonable.

Anyway, it is still better than taking out an account.

The other option is to prepay I guess, but then if he gets back with call credits to be used can he sell the card on to someone else?

More info as it becomes available,

Dave
0
FollowupID: 351098

Sponsored Links

Popular Products (9)