Monday, Mar 28, 2005 at 17:07
Here are the problems we have had.
Algae in fuel. Not Fords problem however the F250s have these little sock like filters in the tank which get covered in the algae and therefore you need to drop the tank to clean them.
The older one (late 2003 model) had fuel pump problems. Low pressure???. We paid for the replacement pump and their labour but I think it was since repaid under warranty after much arguing and no probs since.
Wheel alignment issues. Still having them as of last month (common problem).
Brake switches failed on both of them. So one stuck in Park and the other stuck out of Park.
Fuel cap unable to be unlocked. Replaced under warranty.
Stock tyres dangerous in the wet. I have had one change lanes on me and another guy has spun one on the hway. Since changed at our expense.
Rear shackles on both faulty. Changed under warranty (common problem).
We had a gearbox issue but can't remember what the problem or remedy was. There have been other issues too but I can't remember them at present.
Missing trim parts and steering wheel incorrectly aligned when we picked one up from new. Still missing some trim parts 13 months later.
The fuel pump and the steering have been the major problems and the trucks have been off the road for up to a week at a time because if them.
If you want off road tyres then you need to replace the rims as you cannot get a tyre (in a decent offroad pattern) to suit the 16x7 with a suitable load rating (as of 8 months ago).
However our biggest problem has been the dealer. Every time there is a problem it raises a hugebleepfight between us. They deny they have heard of it yet we research the problem only to discover numerous examples of it. For instance they denied of ever hearing about the shackle problem yet there was an official Ford TSB on the problem saying they should be replaced. There was even another customer in the service lounge I spoke to that had his F250 in having his shackles replaced as we were speaking!!! After telling this to the service manager he said "oh yeah we did actually have to replace the shackles on all the ambulances" Even then he made me take him out to the ute and point out the problem.
These utes get used in remote work sites and get a good workout however they seem to be off the road a lot more than the other contractors LandCruisers are.
It is really annoying when these $75k utes have so many issues.
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