cooper stt warranty
Submitted: Thursday, Apr 07, 2005 at 21:29
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gqpat
Hi everyone bought some 32x11.5x15 cooper stt which have done around 4000klm noticed some sidewall concaved sections and took them back to dealer .The cooper rep came out to look at them and said was normal join mark in tyre carcass have looked at many bfg ,mtrs,other coopers which have done 30-40000klm but marks arnt nearly as bad .Have spoken to cooper tyres in
brisbane and are currently in middle of discussionn on what they are going to do about but it sounds like they dont want to know about it .My question to anyone is are these marks normal and if so should they be so pronounced at such low ks .and should i get consumer affairs involved to sort it out ,i requested a set of 33 st's in exchanged and would pay differance but dont think it will happen .
If its not resolved to my satisfaction i will not be buying coopers again due to after sales service knowing this is how Americas no1 4x4 tyre seller treats its custmer....
Reply By: Big Woody - Thursday, Apr 07, 2005 at 23:41
Thursday, Apr 07, 2005 at 23:41
I've had 33 4wd's in 20 years and had just about every tyre available.
I came to the conclusion after my last set of BFG Mud Terrains that I would never buy another brand again. BFG forever.
Well have a guess what stupid did. I went and brought a set of Cooper S/T's as I had never had them before and I read such great write up's about them. They've done about 10,000km and I can't wait to wear them out and get a set of BFG's under me again.
The Cooper S/T's are an all-terrain tyre and I reckon they are about 50% noisier on the road than the Mud Terrains and they certainly don't stick as
well in the wet.
Oh
well, only about 50,000 km to go.
Brett
AnswerID:
105688
Follow Up By: Matt H (NSW) - Friday, Apr 08, 2005 at 01:58
Friday, Apr 08, 2005 at 01:58
Big Woody,
How many K's did you get from your BFG Mud Terrains. I am running the Cooper S/T's. Have had them for a bit over 50,000 k's with plenty of tread left. No complaints off road, however I found that the front wheel shimmy on my 4.2td GU Patrol wagon appeared to get worse with the Coopers.
Matt.
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362804
Follow Up By: Big Woody - Friday, Apr 08, 2005 at 06:56
Friday, Apr 08, 2005 at 06:56
Hi Matt,
I have run BFG Muds on a GQ Patrol, a 62 series Sahara Landcruiser, a 92 Hilux Dual Cab and something else, can't remeber which car. I consistently get about 60,000km out of a set in the heavy 4wd's and the Hilux I got 80,000. I try not to wear my tyres down to the last as you are much more prone to punctures.
Also the financial aspect is interesting as I don't believe it costs you any more to renew your tyres at the 70% mark as you will be surprised how much you will be given as a trade-in or just sell them in the trading post. They hold their value for those that don't want to outlay for new tyres. In the end I win beacause I drive around on better tyres for more of the time.
I don't know how much of a difference this makes but Ithe tyres on the Hilux and the Sahara were 33 x 12.5 x 15 and ones on the GQ were 32 x 11.5 x 15.
I hope this helps,
Brett
FollowupID:
362807
Follow Up By: Member - Captain (WA) - Friday, Apr 08, 2005 at 09:59
Friday, Apr 08, 2005 at 09:59
Funny how we have different experiences with the same tyres! I used BFG T/A's for years on my 80 series and was happy until the last set(KO's) . They didn't seem to last anywhere near as
well as previous BFG's so I tried the Cooper ST's. Apart from being noiser, I have found them much better off-road and at least as good on-road, even in the wet. My BFG T/A KO's lasted ~50,000kms yet the Coopers are on track for at least 80,000kms.
While I don't doubt at all your good BFG and bad Cooper experience, I have exactly the opposite story!!! Must make it so hard for others to work out whats "best" for them with such conflicting experience.
Cheers
Captain
FollowupID:
362829
Follow Up By: Willem - Friday, Apr 08, 2005 at 13:24
Friday, Apr 08, 2005 at 13:24
Geez Big Woody....you certainly beat me for 4bies. Have only had 23 in 30 years. There were a few cars inbetween though :0)
I am running Cooper STT's and have done 5000km with them. Have hairline cracks inbetween the lugs. Discussions with Cooper came to nothing but I hadn't complained as such ...just notified them of this. Will see how the Coopers are when I get back from the Big Trip which starts next Sunday.
The STT's are very good offroad and in sand. A tad noisy on the bitumen though, but I turn the radio up :o)
FollowupID:
362848
Reply By: Member - Russell S - Friday, Apr 08, 2005 at 22:20
Friday, Apr 08, 2005 at 22:20
I had MT/Rs on my Prado and was very impressed. When it came to the 100 series, I needed tyres in a hurry and Goodyear had none in the country with none expected for months. I decided to get 285/75 STTs, as they were
well reported. Hmm. After 15000 km of mostly highway driving, they are half worn, and of course, no mileage warranty on these! Guess what I'm never buying or recommending again! Their warranty is a clever marketing scam designed to get you in and keep you in Cooper tyres. Good luck to them but I've learnt my lesson..... Good luck with your situation, and if you want to change, try BFG muddies or MT/Rs...
AnswerID:
105803
Reply By: GO_OFFROAD - Saturday, Apr 09, 2005 at 17:54
Saturday, Apr 09, 2005 at 17:54
I love the MTR's, sure they need balancing more often, but they are thicker, and tougher than the other major brands [yes, i have jigsawed, pocket knifed, grindered, and stretched them all] and I run MTR's but the Xterrain Pro Comp comes a close 2nd, for an all around tyre, the only reason I went MTRs for the last 4 years has been they arent directional.
Pro Comp also have 80k km warranty on the all terrain now, as
well as track
hazard warranty on all of them, and as a totally independent tyre store where I work, as
well as 4wd
shop, on top of servicing and fitting,, if they come in and want Coopers for offroad work, I let the other guys serve them.
AnswerID:
105902