Making calls to/from TMS Sat Phone

Hi all,

Forgive me if I am bleeding stoopid and have missed something completely and utterly obvious. We have just bought 2 Motorola 9505A sat phones from Telstra which come with 10 digit numbers i.e.: 0147 ### ###

So far so good...

Welll hmmm seems first of all they forgot to mention the phones they delighted in parting us with our hard earned readies for were UNDER RECALL ... ooops you could say....

TWO phones FOUR batteries: THREE batteries registered INVALID BATT...

"Yes sir, no problem ... we understand you are due to depart for overseas to a remote communication-deficient land for FOUR MONTHS ... rest assured WE GUARANTEE the replacement handsets WILL BE THERE BEFORE you leave...."

One cancelled flight later ...

Anyway as if that isn't depressed and incompetent enough ... does anyone here think I can possibly get a simple answer from the Telstra brains-trust to a completely unrelated but simple question ... hmmm

"Please tell me what my partner in Malaysia needs to dial in order to call my Telstra TMS Sat Phone?"

... "Of course sir, just have them dial their IDD prefix, the 61 Australia country code and the Sat Phone number, without the 0 in front ... for example... 00 61 147 ### ### ... it's as easy as that, thanks for your call, have a nice day..."

BEEEEEEEP... "THE NUMBER YOU HAVE CALLED IS NOT CONNECTED" ... BEEEEEEEP

Which brings me to my humble question folks ...

How does someone call my Australian Telstra TMS Sat Phone from either an overseas landline or overseas GSM mobile phone?

I no longer have faith in Telstra ... I place my plea in your collectively expert hands

Cheers

David W