Replacement mattress for camper or rooftop tent
Submitted: Monday, Nov 21, 2005 at 22:28
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Peter 2
I did a search here and on other related forums a while back on replacement mattresses for our Shippshape.
We bought it secondhand and five years old so the original foam mattress was getting a bit tired and by morning we were virtually on the floor.
As I said search results steered us to a couple of mattress
places with a variety of new mattresses from foam to innerspring.
We ended up buying a deluxe innerspring mattress from Made to Measure Mattresses (
http://www.madetomeasuremattresses.com.au/ ) in Queensland.
The service and customer relations are the best I've ever experienced, my initial email inquiry was followed up very quickly by the owner Paul ringing me on the phone, he explained the differences and answered my queries, gave me prices (which included delivery to the door in
Sydney) , made suggestions and left us with all the info required to reach a decision.
When I emailed him to place the order he again rang to confirm details and arrange delivery time and date.
When the mattress was ready (less than 3 weeks) he rang again to inform me that it was leaving that day and would be delivered the following day.
He then rang again after delivery to make sure it had arrived and that everything was as we expected, I had to apologise for the delay in answering the phone as I was in the Shippshape lying on the new mattress!
I can highly recommend Paul and his business, both for the quality of his product and the excellent customer service, great to see in this day and age as customer service has generally gone to the dogs.
Peter