Replacement mattress for camper or rooftop tent

Submitted: Monday, Nov 21, 2005 at 22:28
ThreadID: 28268 Views:7771 Replies:4 FollowUps:2
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I did a search here and on other related forums a while back on replacement mattresses for our Shippshape.
We bought it secondhand and five years old so the original foam mattress was getting a bit tired and by morning we were virtually on the floor.
As I said search results steered us to a couple of mattress places with a variety of new mattresses from foam to innerspring.
We ended up buying a deluxe innerspring mattress from Made to Measure Mattresses ( http://www.madetomeasuremattresses.com.au/ ) in Queensland.
The service and customer relations are the best I've ever experienced, my initial email inquiry was followed up very quickly by the owner Paul ringing me on the phone, he explained the differences and answered my queries, gave me prices (which included delivery to the door in Sydney) , made suggestions and left us with all the info required to reach a decision.
When I emailed him to place the order he again rang to confirm details and arrange delivery time and date.
When the mattress was ready (less than 3 weeks) he rang again to inform me that it was leaving that day and would be delivered the following day.
He then rang again after delivery to make sure it had arrived and that everything was as we expected, I had to apologise for the delay in answering the phone as I was in the Shippshape lying on the new mattress!
I can highly recommend Paul and his business, both for the quality of his product and the excellent customer service, great to see in this day and age as customer service has generally gone to the dogs.
Peter
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Reply By: Peter 2 - Monday, Nov 21, 2005 at 22:36

Monday, Nov 21, 2005 at 22:36
I meant to add that I have absolutely no connection with this company, just a very satisfied customer.
AnswerID: 140339

Reply By: Paul - OzRoamer Camper Trailer - Monday, Nov 21, 2005 at 23:43

Monday, Nov 21, 2005 at 23:43
We also use Paul @ Made to Measure and have even had one customer state that the mattress was better than the one she had at home.

We now only use Made to measure and have found Paul to be very helful and reliable.

AnswerID: 140359

Reply By: Paul - OzRoamer Camper Trailer - Monday, Nov 21, 2005 at 23:43

Monday, Nov 21, 2005 at 23:43
We also use Paul @ Made to Measure and have even had one customer state that the mattress was better than the one she had at home.

We now only use Made to measure and have found Paul to be very helpful and reliable.

AnswerID: 140360

Follow Up By: Russel & Mary - Tuesday, Nov 22, 2005 at 08:06

Tuesday, Nov 22, 2005 at 08:06
you can say that again!
0
FollowupID: 394019

Follow Up By: Paul - OzRoamer Camper Trailer - Tuesday, Nov 22, 2005 at 08:14

Tuesday, Nov 22, 2005 at 08:14
boom boom!
0
FollowupID: 394021

Reply By: Brian B (QLD) - Tuesday, Nov 22, 2005 at 17:07

Tuesday, Nov 22, 2005 at 17:07
Peter,

We also got one from Paul at Made to Measure Mattresses for our camper trailer and it is excellent. They are a true low profile innerspring mattress with side vents and they don't increase the bulk of your outfit. He was also great to deal with when we brought from him and wouldn't hesitate to recomend him to others.

Have a good one.
AnswerID: 140446

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