Supercheap Jumper packs - recall

bugger me....lots a recalls for one retail chain. But then again it's all cheap chinese crap.

Leroy

No way Bruce,

They actually sell some good gear at good prices.

And they have the decency to recall stuff that is not up to scratch. That's a good company to deal with.

They also have an excellent returns policy.

Cheap chinese stuff?

Well I have just taken my expensive Australian work crummydore back in for the airbag fault recall! :o)

Cheers

Pete

I just love the chainsaw that could double as a light sabre! Great for use at night.

Matt.

Would appear to me that the root cause is in the lack of product testing after import but prior to sale.

I was given a hard time a few weeks back about their Redarc copy.

Now where is the back chat ?

Funny thing today. Ours is next to our Rays Outdoors so I wander in occasionally to see if they have something when I need it.

Like today. Buying at Rays anyway and need a set of glow plugs. NGK is NGK where ever you buy it.

Showed the guy the box for the spare I keep in the tool kit. And he starts walking..... (BTW he meets the 20 & knows nothing description above)....straight to the spark plugs.

No. I says, it's a glow plug. Oh, he says, don't think we sell those...

Now I don't know but my diesel, and a few others I know of go through these at $20 + each at least yearly, and I have been told the Triton needs a new set every 9 months (:-o) - some of our GMC's can't even get them to last a couple of months.

I'd lay odds that we change these things more often than most cars change spark plugs - and there's more money in it....bigger average sale value.

Bursons & Repco seem to have trouble keeping enough in stock - especially at this time of year when the cold starts in the morning are more rattly than an 80 year old smoker with emphysema....

Anyway, he rang the front desk to talk to the 22 y/o girl there (better looking than him that's for sure but that's where the staffing value stops) and she confirmed that no Supercheap (Shepparton store anyway) don't stock glow plugs.

So I did what I usually do after I've been in there - went and bought them somewhere else.

Dave

I have been into a super cheap store no less than 8 times looking for one thing or another and have walked out because they.......

1. Don't stock it and don't seem to care !

2. Do stock it but I aint buying cheap nasty bleep !

Truckster.

Was in my local toyota dealer looking for some spares for an upcoming trip.
A list was made and then the inquiry from the "young" guy behind the counter.
"you will need spare glow plugs" (he knew the model ect) I thought this will be interesting. After ten minutes of checking the manuals and with a couple of fellow counter staffers, the older chap in the back office informed him that my vehicle does not have glow plugs.
The interesting part is three weeks have past and nobody has rung to tell me the parts have arrived.

SERVICE, what service.

regards

I was in strife 2 weeks ago , stick in caddy with a stuffed battery , only store open was a super cheap. Sold me a Bosh Battery at a good price , Ans also offered to help me fit it as to not get dirty. Even offered to throw away old battery for me .
lent tools etc etc ,

I was very happy

I just bought fan belts, oil & air filters from Supercheap, for my son's 93 Triton farm truck. Every Mitsubishi dealer I spoke to told me that they had none in stock and that they would need to order them in. Supercheap had them it stock ( Aus made belts and Jap filters ). I have never had a problem with this company. Sure they sell many cheaper quality items but so does Bunnings and many others. They also sell many good quality gear, it depends on what you want and who much you want to pay. As for recalls ... many companys have recalls ... that's life. What about Nissan!? It would be nice to think that everything made was faultlessly perfect, but that's never going to happen.
I have no affilliation with them whatsoever, I just get sick and tired of people bagging others continually.
Capt.

It amazes me sometimes how many of you "experts" charge into these shops and get the irrits because a 16-20 year old kid is not an expert on your particular vehicle. Or say the brainless shop assistant didnt know what I wanted, I suppose you were all born with all this experience, you never had to LEARN anything. Give the kids a break at least they are trying and they HAVE a job, lots out there that dont. So before you all go blustering in and give the kids a hard time remember what YOU were like BEFORE you became an "expert"

Just my two bobs worth

Cheers and Beers
Scott

Hahahahaha Capt Wrongway and Diesel Power. Good on you. Give them all a bit of stick. I agree with both of you. You'd think these guys were all auditioning for spots on 'Grumpy Old Men' or similar LOLOL

Regards

I am amazed at how people can bag a company that has set itself up to sell cheap items to those that want to buy these sort of things. No one is forced to shop or spend there money there and have the choice of going wherever they want to spend whatever amount they want. But if you want a cheap item, then you know that the likelihood of finding it at Supercheap is high. I must stress I have no affiliation with this company and don't shop there.

As far as recall goes they have five listed on there website and there is no indication over what time frame. This could be five in one year or five in five years??? And if that is the measure of how good a company is then take a look at THIS SITE or THIS ONE Should I read something into these particular car manufacturers due to the number of recalls?

Browser

Supercheap with Recalls . . .

Shall we go and check out a Few Manufacturers for their recalls ??

I bought a pair of their heavy duty ramps the other day and I'm quite pleased with them. Because though, of staff incompeance, they gave me the pair for the price of one and took 20% off because it was their Easter Sale...No complaints for me. Aldi is another place where you can find all manner of tools...
I bought a biscuit joiner from them this morning for 69$... got it home, opened the box, only to discover, shock, horror, that it was made by Rothenburger...I was so much hoping for Chinese... The Creeper I got from Aldi for $15 is fabulous, rigid steel frame with 100mm castors underslung so that the frame is is almost on the floor but the larger wheel size gives less rolling resistance...

Now if I may offer a tip re ramps. To simple you've probably all done this already. Drive car into area where you are going to use the ramps, stop. Align ramps with wheels and note visually the spatial positioning of the setup. Drive up onto the ramps stop get out of vehicle. Grab a can of aerosol paint and squirt a bit round the places where the ramps sit on the floor and then get on with the job. Job done put it all away and note that there will now be a set of marks on the floor where you can put the ramps next time you need them without having to do the alignment bit...
As others have remarked... check out a few of the recall sites there are some doozies of items being recalled, Check out this: www.spikedhumor.com/Article.aspx?id=21819

The service I have had from SC has been fantastic, albeit sometimes the kids don't know what there talking about. You should be realistic about what you buy from them, most of the stuff has been fine, and usually you can just look at something and see if it's going to have problems. That Jumper Pack is a real piece of crap though, it is a plastic bit of crap wrapped around a gel battery with some bits added.

I absolutely agree with those that have a problem with people bagging Supercheap. It is a store that has set itself up to sell parts and accessories SUPER CHEAP. If you don't know what that means, then go and pay what you THINK you should at your local ToyNissMitsJeeLanddoovey dealer if you want to believe that higher prices always mean better quality and service.

SuperCheap isn't the nirvana we are all looking for.... i.e. somewhere that sells top-quality stuff for nothing. No store ever will be. If you love the feeling that you just got away with a steal, then good on you I say. But be aware that in order to let you walk out of the store for nothing - you probably only got mothing. Remember - the reason that Chinese stuff is so cheap to you and me is that it isn't quality-controlled at the source. They make 100 widgets and EXPECT 40 to be returned. If you got one of those 40 - then at least you can take it back and you are given a chance on another.

Be realistic everyone!

Sheesh! :(

Went to Supercheap the other day looking for some Locktite. The teenagers behind the counter had never heard of it. I went to Repco and the bloke asked me what strenght I wanted. They had it in 3 or 4 different strengths. I know people knock Repco but my local store is pretty good.

If thats the biggest whinge in life that you have your doing ok I reckon.

Is there someone on here who thinks that "SUPERCHEAP" is misrepresenting themselves by pretending to be something else?

Just like people booking budget airline tickets then whinging that its not like Business Class!

SC, Repco, Mach one etc are all great places to nose around. If you dont have the experience/ brains/ insight/ time or patience to sort the wheat from the chaff yourself then go somewhere else but DONT whinge about the price!

Hi Team,
I don't mind Super Cheap quite simply because I never go into one unless I know exactly what I want and for certain they sell it.
Case in point was yesterday, I wanted 3 off Tow 2 Go ratchet tie down straps. I know Super Cheap stock them, I knew exactly what I wanted.
Get in, do the deal, get out. No angst.

Geoff.

ONCE BURNT

I bought some super cheap AutoTechnica brand Xenon Gold-Max H4 light globes. They were as claimed, “Super Bright” but within a few months both globes had popped. The problem was that the glass did actually pop and the burning element smoked the reflectors buggering both headlights.

I got a free replacement of the $27, H4 globes but not the $200+ of headlight reflectors.

I guess you get what you pay for and sometimes you get more than you bargain for.
On the other hand I have some very good items that I have got at a good price from the old Marlows and now Super Cheap.

I dont even buy filters from Supercheap anymore.........
Here in QLD they've replaced the Ryco filters with Valvoline one's which are chinese