REALLY ^$%%ED OFF!!!

With all that crap will they take the weight from it.Told by a tyre person at Innaminka the other week that Coopers are tooo soft for out that way.

Disappointed to here that Laura ......... I also have Cooper tyres MTRs 225/75/16 and I have done some 20000 on them, both black top and dirt. I got them last August for a Cape trip and performed very well I could not fault them.

I have had a whell alignment but have problems now but i feel that is one of the rims on the front has to much weight to balance it. I don't feel it is the tyre so will get it changed around ASAP.

Fair enough whinge as I see it, not sure what the go is there. What tyres have the warranty ?????????

I was told mine had 60000 which I figured was fair enough, currently with the wear they has I figure I will get that at least.

I still feel the Coopers are a good tyre ....... of course at each new purchase it is a new deal as tyres do change.

May i ask what happened to your tyres??? and why not covered by warranty.

Thanks
Brian

The warranty only covers faulty workmanship NOT 4WDing ROAD HAZARDS (Sorry about the Capital letters I was not shouting)

So if you shred a tyre on a the canning or something, There is no Warranty

If how ever the tyre fails due to poor workmanship or wears out very quickly like 50,000 instead of 80,000 then you will be covered under the warranty.

But unless your tyre guy is a compleat wanker he would just replace the tyre that was faulty if it was used for normal use, so once agene if you are on the canning and rip 3 lugs off, over heat the tyre and get a Blow out ,or what ever he would not replace the tyre and nether would Coopers or any other tyre company for that matter.

Every tyre comes with a warranty so to speak Coopers is the only one who chooses to advertise that warranty and put a Mileage guarantee on the tyre.

They also choose to put restrictions on where this warranty applies as is there right, You need to remember that Cooper sell a lot of tyre in a lot of countries so they can’t say this tyre will do 80,000k on all road surfaces as it won’t. What they do is say this tyre will do this many K’s on this type of surface I.E Capital city Type roads, The Website says this quite clearly and it also say’s some surfaces will cause a high rate of tyre were.

Lastly Laura, I am definitely not having a Go at you, and is the warranty a load of bleepwell that’s debatable, Is it just marketing> Yes most likely.

I think I read you Got the STT’s, well I don’t think you will have a problem jugging by some of the posts on hear, Wayne and William to name 2, between them they have given the STT tyres one hell of a thrashing over some ruff as bleep country with out a problem.

Anyway I have Coopers and I am about to buy my second set of Coopers in a few weeks, I didn’t by them for the warranty I brought them because I herd good things about them, and I drove a Cruiser around for a Week up north 4WDing with Coopers fitted and they preformed well (At that stage I had not even heard of coopers and thought they were just a Cheep tyre, I was BFG all the way then, I now have Coopers and Like em.

Cheers.

PS I am expecting to cop a internet beating over this post by some LOL

Laura, there are heaps of posts here, some by myself, giving truthful accounts of the inadequacies of Cooper tyres in both the Outback & the High Country.
The warranty is also not worth the paper that it's written on, & you will only get empty promises from their representatives.

You will also find that the "Capital Citys" that they refer to are, Melbourne, Sydney & Brisbane only, because the others are too close to the Outback!

I haven't yet seen what everyones' beef is with Cooper Tyres.

I've had my set of ST's on for 84,000km now, and there's still around 8mm left on each tyre. I've rotated them at every 15,000 or so.

So far I've lost two lugs on the inside edge of the rear passenger tyre - and so what.

I constantly remember to air-down to around 18psi on rock and rarely spin them. I use torque, not power to climb rocks. I take care of my vehicle and tyres. They're all too expensive to abuse.

Having said all that I'd have no hesitation in going another round with them....if they weren't so damn expensive.

The warranty information can be found on the Cooper Tires website located here

It is more of a pro-rata arrangement for future purchases. In any case, i bought them based on other reasons, as i couldn't get the warranty where i live, and nobody else would give one either, so it didn't affect the purchasing decision.

Though i would be more peeved off with the business owner, not the tyre manufacturer. Maybe a friendly call to the Cooper distributor/rep etc to report your issue......may get some support out of them.

Andrew

I was told exactly the same thing as well. and when I told them that I was wanting to buy them before the trip to WA, the salesperson asked what sort of road I would be travelling to which I replied DIRT (as if he should have asked). And then he promptly informed me 'that will probably void your warranty anyway'.
So I ask you, How can they claim to be the worlds best offroad tyre and not have the balls to back it up?
I'll be sticking with the BFG AT's ,70,000klms and no drama's.

Olly

Ived had four sets of ST and ST-C now and cant speak highly enough. Each set has done 80000km + making them good value considering where I drive. Ive had blowouts and delaminations but far less than other brands so Im happy, and will buy them again.
No tyre warranty does what we expect irrespective of brands, it covers faulty manufacture only in "normal" conditions
Buy tyres based on specs and reputation and suitability to what you are going to do
I use 10ply, 265/65/16 ST-C and have had an exceptionally good run with them on a Patrol weighing 3T or more all the time. I travel western NSW on all roads and conditions.
JR

Come on Laura. Your REALLY ^$%%ED OFF with yourself for not reading properly?

If you didn't discuss warranty with the dealer, and given that every Cooper brochure says: "Consult your authorised Coooper Tires dealer for terms and conditions" (for the Australia Wide Warranty), and specifically highlights the Capital City Mileage Warranty (yep - that's what they call it) separately, I would say you don't have too many legs to stand on. Their warranty support I have found to be much more than your average tyre manufacturer.

Like most products, warranties have T&Cs and if you don't read them, or make assumptions, you can't expect the poor dealer to take the can for you.

"read somewhere" won't help you.

If the dealer told you, that's another matter. You can have him up for Misleading & Deceptive Conduct, and make him wear the warranty implications, but if you've got STTs no one was going to tell you there was a specific distance warranty on them anyway - and I know for a fact that Cooper Dealers are very well trained on their programs and products.

If you have a real problem with them - which I doubt, call them up and discuss it. I just swapped my 75,000 k's ATs (they still have 5-8mm treat) for STTs all around and I can't be happier with Cooper.

If you are going to call it a load of crap, have you actually spoken to 1300 COOPER or is that too embarassing? If you have a real problem with them in reasonable circumstances, I am sure you will find these guys standing behind their product.

Ciao for now
Andrew.

Another happy Coopers owner here,

I had the A/T's on the Prado and they did very well. 37,000km before I changed them as 1/2 worn tyres to use on trailer. I replaced them with the newer pattern Cooper ATR which have been fantastic. Mimimal problems with chipping with either tyre type and the have done plenty of gibber work around Innamincka and Oodnadatta.

I think the people that have problems with ANY tyre in this country are possibly not using correct tyre pressures and driving speeds.

I was already aware that the so called warranty on Cooper tyres is only a marketing ploy for city slickers that don't do any real off roading or remote area work however I still think this is silly of Cooper because unless you actually abuse them they do seem to take the punishment pretty well.

My ATRs have now done near 40,000 and have about 7 to 8mm of the original 11mm tread depth left so I expect a good life from them. Having said that you do see posts from people who have replaced them after 50,000 km or less so either I got a good batch or those other people drive them too hard or with too much weight.

Having said all that - my next set of tyres I am looking to go more aggressive pattern to see how they go and am tossing between Goodyear MTR and Cooper STT. I have Club members that give the MTR a really good rap and they seem to be very popular on this site so the MTR may well get the gig. I may be happy with Coopers but it does not mean that I am unwilling to try other brands.

Cheers
Muddy

Laura B
I can only praise Coopers. I had a sidwall blister in a Cooper tyre a couple years ago and I knew it was a stress fracture caused by a washout i did'nt see in time.

I left the damaged tyre with my dealer on the off chance they can do something about it.

I was contacted by Coopers and told that it was an impact fracture, however in good faith and goodwill they wanted to give me a demo tyre of the same type and similar milage to help me out, which I refused, as i had since traded the car in on my Patrol, that is now shod happily with Cooper ATR's, but as mentioned prev. I also look after my tyres and respective pressures etc.

In respect to your problem have you contacted the HO ? I think you should.
info@exclusivetyres.com.au

On Patrol

Coopers could be good tyres but their "warranty" is rubbish - always has been. They will only give you a rebate on the next set ? Since when do you have to buy more goods, to satisfy a "warranty" on previous goods ?
With regard to the city only - how could a tough, go anywhere tyre for serious 4W drivers be warranted city only ?
We have to recognise rubbish when you see it - their warranty is rubbish.

Darian is 100% correct. Any "mileage" warranty is rubbish. It costs way too much for all the alignments and balances, and for that money, you may as well buy another tyre anyway.

I've had 2 very good experiences related to Goodyear tyres and I say at the outset, I am merely a fully paying customer - I don't get kickbacks, cheap tyres or anything else.

My Goodyear MTRs did 2 years and 45,000km of desert and high country trips - I've always had 2 sets of tyres and these were just for the hard trips. No punctures, but after the last trip, they started to delaminate - presumably from low pressures in 45 degree heat on the Anne Beadell and Gunbarrel Hwy. The Goodyear rep inspected them and gave me pro-rata credit for the 8mm of unused tread. No questions asked, and no arguments.

I replaced them with the Goodyear Silent Armours last month, and immediately took them on the Madigan Line. I purchased Beaurepaire's $16 puncture and damage warranty. Now this is a serious warranty. I got one small stake in one of the new tyres and plugged it in the desert. Back in Adelaide it was replaced with a new tyre - no questions asked - and at zero cost as they could not measure any wear after 5000km. So I'd suggest that if you're after a warranty, this one is worth the $16 per tyre. The guy at Beaurepaires also said that if I needed a repair done in the desert, they would look at it and consider reimbursing the cost. And it will be honoured by Beaurepaires australia wide. It makes the Cooper mileage guarantee look rather weak. But it does have similar conditions - $32 cost every 10,000km.

And regarding Cooper tyres, a few friends have had them on desert trips, and now run other brands. They have a very strong tread, but weakish sidewalls, so in my experience, they stake easily, but don't often puncture thru the tread. So its possible to get a good run out of them if you stay on the bitumen and formed tracks. Any high mileage tyre does so, by having thin sidewalls so that heat is quickly dissipated. Hot tyres wear quickly.

I owned some coopers once, only got a few weeks out of em but I was still fairly happy with them and would purchase them again

.
Pale Ale is my preference!!!!!
NickR

90000 on STs and I'm leaving Perth next week to go across the Central road and on to Qld. I reckon I will get there and back easily on them.

Fix up of my error in post earlier my tyres are NOT MTRs ..................... but ATRs :) which are Coopers

And they are great .......... not sure about on gibber roads as someone said hereabouts.

As I have only done 20000 on them .......... I'm guessing the real test will be Simpson and surrounding roads neat year.

Brian

It's amazing what good Marketing & Advertising can do!!
Caveat Emptor.

Got to admit, this is an interesting post. It always polarises people on their preferences and experience. I have no real preferences and have merely stuck with my Bridgestones - however I was very tempted to go with Coopers a few years ago based on their advertising and spoke to a rep at one of the 4WD shows. Remained interested so had some marketing forwarded to me.

It was pretty dissapointing to read all the conditions placed on their warranty as well as the limitations on off road use so I felt it a bit of a con. That is not to say they are a bad tyre (or tire) and I'm sure there are plenty of happy users, it was just that the adds seemed deceptive so it made me nervous about the extent they would support me if anything did go wrong. I know people will tell me to read the fine print etc but they were subtly trying to suggest that your new tyres would be good for 80,000 K which is a play on words.

Kind regards

thanks all.....i guess that even if they did have warranty it wouldnt matter cos i dont live in a capital city or intend to go there for wheel alignments etc to cover the warranty.....

Laura

2 sets of ST's now and no problems getting one that was maybe faulty maybe track damage replaced gratis. And another that was probably definately track damage replaced pro rata.

Very happy with my ST's I'll keep going with Coopers thanks.

I don't live in the city. I hardly go to the city.

I emailed Exclusive and had a perfectly polite conversation with them regarding my problem instead of flaming them first in a public forum.

My dealer knew what I was there for before I walked in the door (Hi Dave. You're here about your tyres ....) as Exclusive had emailed them re: my problem.

One look, one phone call to confirm what I said and a new tyre.

And they are great in the outback, on the dirt and all over the high country. Who ever said they weren't I can't figure that out. On a night drive with the local club they went up stuff that young bucks in lifted hiluxes with muddies failed on - could be that knowledge, pressures, technique and wheel placement helped but it stumped the others on the UHF asking what tyres I was running.

Can't beat that service. I'd like to see it from some of the other brands....

Dave