NRMA 'Traveller Care' - WARNING

I'm ringing GIO right now. 2.5t you say.

Hell Roachie! you and I doomed mate if this is true.

Better check with AAMI whilst I am at it seeing as how they have 'improved their game'.

Gotta go, the telephone awaits me.

must depend on the attitude of the person organising on behalf of NRMA
July last year I stuffed a rear wheel bearing outside Nyngan returning from EO gettogether at Birdsville.
had completely chewed up stubaxle and needed new diff housing .
NRMA came to party with 2 nights accommodation and a 550 km tow home on the back of the flat top and towed the camper trailer.
i had excellent service from as soon as I made contact,
interestingly I had a follow up call a few days after getting home advising that i had used up $2600 out of the $3000 per year allowance the extra cover thingy provided.I would still have coverage until the renewal was due but only had $400 left.
apparently all NRMA do is take out an insurance policy to cover this extra roadside service.

Maybe this explains why they moved the vehicle to perth then jacked up.
I am aware the 2.5 ton limit is in their docos but my 80 series would have been over that.

The nrma depot also advised that the RACV additional cover would not cover the trailer as did the NRMA .
HE was also looking after a bloke with a blown up radiator at brewarrina at the time but RACV would only move truck to dubbo for repair not van.

unfortunately i dont think these can be relied on for remote/ long distance recoveries as the costs would soon exceed the $ limit.
cheers
Howard

You guys are lucky because RAA sates 2000kgs...

You guys are lucky because RAA states 2000kgs...

Yes the 2.5t limit is enforced randomly, a mate we were travelling with was refused help sight unseen with a broken 80 series at Warburton on the GCR few years back.
Another acquaintance who wrote off an 80 on the Strezlecki had no problems at all.
Virtually any 4wd with bullbar, towbar, roofrack and rear cargo shelving will be over 2.5t tare, never mind the GVM.
There is another mob that provide cover for heavier vehicles that the motorhome crowd use. Funnily enough it is frequently the local NRMA/RACQ/RACV etc man that turns up ;-)))

Thanks for the warning - it is important to check the specifics...

I went and had a look at NRMA's website and it says "Towing will be provided for all types of motor vehicles which do not exceed 2.5 tonnes GVM (and in some cases 4WD Vehicles which do exceed 2.5 tonnes GVM) provided that the Tow can be made with Standard Towing Equipment."

Pete

We've looked into this before and found that this type of cover is virtually useless for most 'rigs' ,especially if set up for extended touring, because of the 2.5t GVM limit. Most of the motoring organisations hide behind the position that finding suitable transport 'might' be an issue.

Having said that, NRMA (and probably the others) will cover vehicles over this weight, providng they are commercially registered vehicles and presumabley at a higher premium cost.

Not the experience I had ...

Did a cv joint 40km out of Adelaide River, called NRMA who could not have been more helpful. Arranged my accommodation, covered the tow (on a tilt trailer), and offered me a rental car (if I could find one in Adelaide River). I will sign up again.

The tow truck driver commented on the run back into Adelaide River that my vehicle was "heavy", but nothing more was said over that. It should have been, as we were self contained for a 6 months trip around Australia.

Jack

goodday all
just out of curiosity i rang RACV
basic roadside cover 2500kgs
total care up to 4000kgs towing to a repair place and if you havea van to a place of safety until car is repaired if it cant be repaired it will go to your destination (bad breakdown = home doesnt it ) also have up to 12 days car rental and other stuff
no mention of a $ value per year

steve

I know a person who had the weight limit stunt pulled on him by NRMA. He responded that they had with out question taken the money off him for the policy with full knowlege that the vehicle was over ther prescribed weight. He was prepared to take this argument furhter if need be. They then backed down.

Hi all
I just had the need to use the NRMA service, all in all it was great. I had a few hicups and weight was the biggy, forget what you have in your rig it is worked out by your rego papers, 80 series 2.6t so would not cover any towing arfter original tow. But they orginised a car for me (we where 120K in from Gladstone ) and 2 nights accomodation in Gladstone. I was by myself with my two small kids so this alone was a great releif. The lady looking arfter me kept in contact and made sure we where all well, they offered to orginise bus or train back to Sydney but with two kids I opted for a quick flight back. They followed up when I got back to Sydney and told me they would pay my land costs back to Gladstone.

In the end the lady said to write a letter outlining all my costs, we did this and they covered everything, transport for the cruiser, airfairs back to Sydney, flight back for me and another car rental up their. I could not be happier with the service.

Have fun

Craig

I had same issues on recent trip to the Cape - fully laden, I was 3.6 ton - When I upgraded to NRMA Premium Care, they read out the specs of the contract, and the weight was listed as 2500kg max. I quizzed them on that, and they told me that it was the unladen weight, so the 100 series was fine as it is a 2300 curb weight.

Unfortunately I put this to the test, and was flat bed trucked from the Jardine River to Bamaga

Weight wasn't mentioned.