TNT Express would have to be the worst courier company!!!

I once lost some stuff using TNT. They "found" it 3 months later, in a depot 20K from where it had been sent. No apologies....tough luck mate.

Another item arrived at a depot 30K away from the country town sent to. Could I pay for delivery ? Yep, but they only deliver once a week. Hang on I paid big money for delivery ! Oh well, you get that sir !

Not as bad as a well advertised courier I used once but never again. Took 24 hours to get a big package from Las Angeles to Brisbane, delivered to Nerang at 8.30 am next day. It then took 3 DAYS to come 30KM !
If that company "lives to deliver", then someone died !

Basically many courier services are crap. They simply aren't competative globally, and some smaller companies seem light years ahead in the domestic market.

hahahaha don't bother with Allied then. You can talk to someone in their office, call back an hour later and find they've left the company i.e. gone elsewhere. The turnover with their drivers is even worse.

The faceless men in Holland ?? Sure you dont mean the "seven gnomes of Zurich " that own the world ? ,, good luck with the dynamite transport [tnt].

G'Day Mark,

May have gone the way of my water tank

Sent from Sydney to Vic, went "missing"

They sent another, it went "missing" also

The third they sent arrived. Took 6 weeks all up

The manufacturer said it happens to him all the time, they just claim it on insurance.

Come to think of it, chrissy present time soon, won't the couriers have fun then shopping for the family. I was told this by a guy in the industry, said Danoz direct the best invention ever - drivers don't have to buy presents any more

Rolande

Mark, Their a bloody worry to say the least!, that is couriers overall. I recently had a bad experience with Star Track , they freighted a windscreen for a excavator for me, it came from Brisbane & was supposed to be dropped at my place here on the central coast NSW. Mate it went through to Sydney stayed there for a week, then finally turned up at my door, AS A BAG OF BROKEN GLASS!!.

Oddly enough TNT were the ones that got me one in a day in ONE PIECE.

Cheers Axle

Guys, if you wanna talk about freight going missing, talk to me.I have never been anywhere in my life where more freight goes missing, dosnt matter which freight company.We were waiting on a gearbox at work and it took three months-yes months- ment to come from Brisbane to Kununurra but ended up going to Darwin-Perth-Melbourne-Sydney-Darwin and finally Kununurra.Its a nightmare to rely on freight here.

use TNT courier every day to deliver all round Aus and not a problem
Rep say most problems are with incorrect addresses spelling and errors in address and even wrong towns. All our address labels are computer printed with no handwritten addresses

No good Mark on the transport scene.

But when you get the drawers I am sure you will be impressed as we were with our camp kitchen we bought from Drifta. Terrific unit and sturdy.

We were a little more fortunate that Gloucester is an hour & a half away so we picked ours up from the factory.

Hope yours arrives sooner than later.

Vinnie

Yes, I hope the draws are well built.. whenever I get them.

I could have driven to Gloucester with the CT, fitted them and driven home in half the time it has taken TNT not to deliver them!

Cheers

Mark Taylor

And Toll are just as bad, when we had the camper sent over 1st one damaged big time, bent the side of the trailer so sent it back to purchaser as they were the ones that organised the transport not me, they sent me another new one they even rang Toll up and told them to be more careful well stuff me I went down to pick up the new one and it to had been damaged again where the jerry can holder is, luckily it was only the piece that swings open to put jerry can in but still had to get it fixed no major thing, but not the point. These blokes dont give a flying fu@k what the coditions like when it gets to its destination (if it gets there in your case Mark) as long as it gets there. I had the manager come out and take photos and also sign the paperwork indicating the damage. Hope fully Mark they will turn up for you in good order and soon. Regards Steve M

Having worked as a courier for many years with star track express, I can tell you its across the board. Most problems arise through individuals though. Things like ...... stupidity, attitude, sabotage and "couldnt give a toss" are the main reasons why things go missing. Personally i would go out of my way to make sure my run was all delivered each day. I took pride in making sure the goods arrived on time or as close to time as possible. Id even call the customers and tell them id be late. But some people just enjoy making sure things go wrong.

THEFT is a huge problem with couriers too. Most of the drivers / Frieght handlers can identify boxes and they know whats inside them. Mobile phones are a huge problem as they tend to dissapear alot and it takes so long for the managers to work out where things go missing.

Another factor in all this is "organised groups" that know when to steal. Very well organised indeed. Sometimes freight is never found and no idea where it went missing. I can tell you its very easy to do, especially with large companies.

We had this one guy in the bulk shed, he was with company for many years, he earned excellent money too, but that wasnt enough, he wanted more. He had the advantage of being trusted so they allowed him to load his own truck. At the time he was in the depo loading, most were at lunch so he had the whole yard to himself, he would hop on a forklift and load up, every know and then he would "take" a couple of pallets extra, mainly easy selling stuff on black market. HE got away with this for years before one day his neighbour called the company asd questioned why he kept comming home and unloading things off his truck into his garage. So the alarm bells rang and they watched hime to 2 weeks before they finally had enough evidence to charge him. Thats how easy it can be.

He was charged and lost his job. Now he works for himself picking up freight from unsuspecting companies of his past.

I could go on but i think u get the drift of it.

Ange

In 2001 I was asked to organise a pair of gumboots for a bloke working on a mine up past Kalgoorlie.

The gumboots had to come from NSW cos they were size 15 and I could only get them from one supplier.

I asked if this could be done "overnight" on "Australian Air Express" to Perth and then Overnighters [now Toll Ipec] to the mine site.

Sure enough, three days later the boots turn up, the guy has been sitting around "on site" doing nothing without his boots, but the mine won't sign the frieght document cos they recon I should pay, so the bill gets sent to me....

ONE THOUSAND ONE HUNDRED BUCKEROONIES !!!!!!!!!!!!

I rang the transport company and explained that in no way are we gonna cop it, considering I could have flown from Perth to Sydney, bought the boots, stayed in a hotel, had a hooker for the night, flown back to Perth and then put the boots on a truck for less than a grand.

In the end, after six or seven phone calls they gave up!

Hi Mark

i had a bit of trouble with getting some side steps sent over here to Adelaide from Sydney that i bought off here.
first they rang me and said they will be at their depot in half an hour so i went down there, when the truck rolled up......... no side steps so they rang the sydney depot and they said they wern't even put on the truck and they were still sitting in their yard
even though the paper work said it was on the truck. A few days later i finally got them and the boss/manager (what ever he was) personally delivered them to me no extra charge and couldnt appolagise enough

To me, thats the way freight co. should be. I hope you finally get your drawers and you get, mabe a little compensated for the stuffing around

Cheers Luke

6months ago I ordered a wood splitter from a company in NSW. (I live in Victoria)It disapeared within 50 ks of leaving the manufactures factory in Sydney and was never found(TNN transport)The replacement wood splitter was so badley damaged I had to return it to the manufacture for replacement,never again will I use TNT transport for delivery of goods

I've used K&S Freighters to send and recieve things from S.A. and the east coast (larger items) and never had a problem. They have always been fast and goods arrive in good order. I have no interest nor shares in K&S, just advising of my experiences. Nick