telstra advertising

Submitted: Sunday, Dec 17, 2006 at 10:55
ThreadID: 40414 Views:2320 Replies:5 FollowUps:12
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Anyone seen the advertising for the next g telstras latest ?thier advertising states "everwhere you need it " people may interpret this as coverage everywhere which is not the case.People are being missled how long will it be before someone goes to a remote area relying on these phones for assistance which wont be available.
Fraudulent advertising in my oppinion .
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Reply By: MartyB - Sunday, Dec 17, 2006 at 11:13

Sunday, Dec 17, 2006 at 11:13
Brian,
Why would you bash one company and not the other telcos?
What sholud people do if the next g network does not work all over Australia?
Should they use one of Telstra's competitors instead? Oh yeah Telstra next g coverage is 100 times better than any of their opposition, so how come you are not bashing them instead of only Telstra. Would you prefer if Telstra only released their next g network in the capital cities, just like all the other telcos. Would you stop bashing them then?
Not everone lives in a capital city & I for one am happy that one telco is prepared to release a decent network that covers a lot of the regional areas.
Marty.
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Follow Up By: Member - Roachie (SA) - Sunday, Dec 17, 2006 at 11:34

Sunday, Dec 17, 2006 at 11:34
Marty, I think Brian may have a bit of a point here. I don't think he's trying to bag one telco over another, it's a case of not telling the whole truth perhaps. There could be some naive people who might buy one of these phones and "assume" (from the TV ads) that they will be able to stay in touch "anywhere". Believe me, it can happen.....there are some very gullible people out there......ME for one!!!!

Back in 1990, I just returned to Oz from a 3 year stint in PNG. Pockets full of cash, I bought a new Maverick and went to a radio supplier in Canberra. I told the bloke I knew nothing about radios, but that I wanted one fitted that would enable me to stay in touch when I did an outback trip over the next 3 months.

The bullbar was fitted with this broom-stick size antenna and the radio was attached to the passenger's side of the transmission tunnel.

Now that I know what I know, what I actually wanted was a HF radio I guess. What I was sold was a AM CB radio for a few hundred bucks. Out on the Stuart Hwy a couple of months later, I came across a bloke broken down on the side of the road. I puffed-out my chest, ready to make a hero of myself; cos I was gunna summons assistance over my you-beaut radio!!! Tried every fr!ggin channel on that bloody useless heap of chit for about 20 minutes........got NO responses.

I knew nothing about what I wanted or what I got. Hopefully I'm a little better informed now??!! hahahaha
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Follow Up By: GaryInOz (Vic) - Sunday, Dec 17, 2006 at 11:47

Sunday, Dec 17, 2006 at 11:47
I think the point that was being made was having a bit of "truth in advertising" and is relevant for a lot of different industries and businesses. I have been looking at Townsville real estate, and they were trying to pass an apartment complex off in one area, as belonging to a suburb 8 km and 5 suburbs away...

If Telstra say "everywhere" they should have it everywhere. If they mean "coming soon to 95% of the population and 60% of the land area in Australia" then that's also what they should be saying.

Beware the dreaded "*" in advertising, it means "customer loses somehow"...........
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Follow Up By: Truckster (Vic) - Sunday, Dec 17, 2006 at 11:49

Sunday, Dec 17, 2006 at 11:49
>> "truth in advertising"
boy Gaz, you really are living in the 80's! :)~~~

got the kia going yet?
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Follow Up By: MartyB - Sunday, Dec 17, 2006 at 11:54

Sunday, Dec 17, 2006 at 11:54
Hi Roachie,
I get your point, my point is why single out Telstra? Everyone could tell stories from all the telcos of people being sold a mobile that will work everywhere. I know of people who were convinced to buy an Optus mobile before heading off around Australia, totally bloody useless.
At the moment Telstra is providing a network that far exceeds all the opposition's. If everyone bags them without mentioning how useless the opposition are then they will make the obvious commercial decision and only concentrate on the metro areas, like everyone else does.
Marty.
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Follow Up By: Member - John (Vic) - Sunday, Dec 17, 2006 at 12:00

Sunday, Dec 17, 2006 at 12:00
For the effort made to post the complaint on here you could have sent a copy to Telstra themselves and to who ever it is that regulates and monitors TV advertising in this country!!!
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Follow Up By: nowimnumberone - Sunday, Dec 17, 2006 at 12:01

Sunday, Dec 17, 2006 at 12:01
do you work for telstra martyb or just bought a chit load of shares lol
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Follow Up By: Member - John (Vic) - Sunday, Dec 17, 2006 at 12:02

Sunday, Dec 17, 2006 at 12:02
Sorry hit the submit button to fast.

And tell them that the "Next G" network does not work in the Simpson or on the Canning in other words "In all areas the we want it".
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Follow Up By: brian2 - Sunday, Dec 17, 2006 at 12:05

Sunday, Dec 17, 2006 at 12:05
MartyB you are right maybe all the telcos exagerate performance figures but in this example it is only telstra that states theirs will work "everywhere you need it" i feel this is wrong,as it will NOT work everywhere you need it, i wish someone provided an affordable system that would work everywhere.thankyou for your reply.
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Follow Up By: T-Ribby - Sunday, Dec 17, 2006 at 12:52

Sunday, Dec 17, 2006 at 12:52
I've been pondering over this also. Affordable and work everwhere is a bit of an oxymoron, but on a remote trip I would be willing to compromise by either hiring a Sat phone, or sharing
the purchase price and running costs with a mate. On such a trip, an HF radio would be a major asset as well. As for Telco's advertising - it's what they leave out - eg it will work anywhere (as long as you're near a major city). In the meantime I'm not giving up my CDMA until 2008.
cheers
T.R.
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Follow Up By: Member - JohnR (Vic)&Moses - Sunday, Dec 17, 2006 at 12:56

Sunday, Dec 17, 2006 at 12:56
Seems much more extensive than any other's access though, when you use them or maps.

Have a cheap CDMA phone and two car kits if you are interested. Qualcomm system older type and reliable. Manual for installation too.
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Reply By: DIO - Sunday, Dec 17, 2006 at 13:06

Sunday, Dec 17, 2006 at 13:06
C'mon fellas, settle down, how on earth did you manage to survive (5 minutes from home) pre-mobile phones. Go bush, leave the mobile at home or turned off. If you should need it in an emergency then turn it on. What happened pre-mobiles in case of an emergency? We have become too reliant on technology and many people have lost the skills to think for themselves and problem solve. Don't you get sick and tired of follwing someone in a shopping mall, having to share their conversation and not stepping on their heels as the dawdle along oblivious to anyone else around them. Or at the checkout, some wally 'wombling on' about nothing, holding up the proceedings, oblivious to the rest of the world. As for the 'next generation' so what, once they've introduced it, bet you, only a matter of time before 'the next generation' followed by the next etc so on. All about the telcos making money and I guess that while there are consumers, loaded with spare cash, they'll be there waiting to take it.
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Follow Up By: brian2 - Sunday, Dec 17, 2006 at 16:18

Sunday, Dec 17, 2006 at 16:18
To John r i did email telstra last thursday,their website says to allow 2 days to get a return phone call.....still waiting maybe they will ring monday.
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Reply By: Barnesy - Sunday, Dec 17, 2006 at 16:43

Sunday, Dec 17, 2006 at 16:43
The fact is for 98% of people it probably would work "everywhere you need it". In the city and the odd trip to a country town along the highway.

Fraudulent, what are we going to do? boycott telstra?

Remember the last election, the PM will keep interest rates low? what control has he over them? (not the only time he's force-fed us misleading information). When you've got the PM doing it what can the average bloke do about huge telecommunication companies that the government still own a large chunk of?

We are fed crap everyday to try and part us with our money etc, I've lost interest and have become cynical to commercialism and market forces I'm afraid.

Brian, if you can get honesty in advertising i will support it 100%.

Barnesy
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Reply By: ellmcg - Sunday, Dec 17, 2006 at 16:52

Sunday, Dec 17, 2006 at 16:52
On the topic of people being mis-led, someone tried to tell me the other day that the 'mobile emergency number' - 112, which I didn't think was even active any more, works even if there's no mobile coverage. On querying them further, they were sure it would work even if none of the networks had coverage - that it would somehow hook up to a satellite.

Could someone please confirm for me that this is bullchit? Has anyone heard this one? It has the potential to be very dangerous!
AnswerID: 210803

Follow Up By: Member - Gary W (NSW) - Sunday, Dec 17, 2006 at 17:42

Sunday, Dec 17, 2006 at 17:42
ellmcg,
112 simply allows the caller to use 'any' network that is available....Optus phone could also use the Telstra network (and vice versa)....BUT...no coverage, no contact
Gary.
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Reply By: Sand Man (SA) - Monday, Dec 18, 2006 at 00:05

Monday, Dec 18, 2006 at 00:05
Oh but they promote "the fact" that Next G will reach 98% of the population.

Yea Right!.......When?
Bill


I'm diagonally parked in a parallel Universe!

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